Responses to questions taken on notice at the Supplementary Budget
Estimates hearing are due on Friday 11 December 2015. On 24 November
2015, the committee resolved to extend the due date for answers to
questions taken on notice HS184 to HS221 to 24 December 2015.
|
QoN No. |
Senator |
Broad Topic |
Answer to QoN |
Date Answer Received |
|
1 |
Cameron |
Annual Report |
(PDF 72KB) |
21/01/2015 |
|
2 |
Cameron |
Australian Hearing Scoping Study |
(PDF 72KB) |
21/01/2015 |
|
3 |
Cameron |
Australian Hearing Scoping Study – NDIS
Consultations |
(PDF 76KB) |
21/01/2015 |
|
4 |
Cameron |
Australian Hearing – Hearing Aid Providers |
(PDF 72KB) |
21/01/2015 |
|
5 |
Cameron |
Australian Hearing – Cochlear |
(PDF 72KB) |
21/01/2015 |
|
6 |
Cameron |
Australian Hearing – Processor Upgrade
Programme |
(PDF 72KB) |
21/01/2015 |
|
7 |
Cameron |
Australian Hearing– Choice Report |
(PDF 72KB) |
21/01/2015 |
|
8 |
Cameron |
Medicare – Number of Staff |
(PDF 136KB) |
21/01/2015 |
|
9 |
Cameron |
Medicare – Market Testing |
(PDF 72KB) |
21/01/2015 |
|
10 |
Cameron |
Medicare – Value of Contract |
(PDF 72KB) |
21/01/2015 |
|
11 |
Cameron |
Medicare – Alleged Medicare Fraud - QoNs |
(PDF 72KB) |
21/01/2015 |
|
12 |
Cameron |
Medicare - Fraud |
(PDF 72KB) |
21/01/2015 |
|
13 |
Siewert |
Income Management – BasicsCard Inquiry Line |
(PDF 72KB) |
21/01/2015 |
|
14 |
Cameron |
Alleged Medicare Fraud – Customer Contact |
(PDF 93KB) |
21/01/2015 |
|
15 |
Cameron |
Alleged Medicare Fraud – Information
Commissioner |
(PDF 75KB) |
21/01/2015 |
|
16 |
Cameron |
Alleged Medicare Fraud – Information
Commissioner |
(PDF 136KB) |
21/01/2015 |
|
17 |
Cameron |
Alleged Medicare Fraud – Notifications |
(PDF 75KB) |
21/01/2015 |
|
18 |
Cameron |
Alleged Medicare Fraud – Victorian Police |
(PDF 75KB) |
21/01/2015 |
|
19 |
Cameron |
Medicare Serious Non-compliance Unit |
(PDF 75KB) |
21/01/2015 |
|
20 |
Xenophon |
Child Support – WA Case – Debt Amount |
(PDF 112KB) |
21/01/2015 |
|
21 |
Xenophon |
Child Support – Litigation Policy |
(PDF 113KB) |
21/01/2015 |
|
22 |
Xenophon |
Child Support – Legal Costs |
(PDF 75KB) |
21/01/2015 |
|
23 |
Xenophon |
Child Support |
(PDF 85KB) |
21/01/2015 |
|
24 |
Siewert |
Nominees - Apps |
(PDF 75KB) |
21/01/2015 |
|
25 |
Siewert |
Aged Care Payments |
(PDF 106KB) |
21/01/2015 |
|
26 |
Cameron |
Alleged Medicare Fraud – Staff Training |
(PDF 75KB) |
21/01/2015 |
|
27 |
Cameron |
Centrepay – QoN S2119 |
(PDF 75KB) |
21/01/2015 |
|
28 |
Cameron |
Centrepay – Alternatives to Consumer Leases |
(PDF 75KB) |
21/01/2015 |
|
29 |
Cameron |
Centrepay – Staff Training |
(PDF 75KB) |
21/01/2015 |
|
30 |
Cameron |
Centrepay – Information for Users |
(PDF 93KB) |
21/01/2015 |
|
31 |
Cameron |
Centrepay – Thorn Group |
(PDF 75KB) |
21/01/2015 |
|
32 |
Cameron |
Centrepay – Consumer Law Centre |
(PDF 75KB) |
21/01/2015 |
|
33 |
Cameron |
Centrepay – Working Group |
(PDF 87KB)
Attachment 1 -
(PDF
983KB) |
21/01/2015 |
|
34 |
Ludwig |
Departmental Rebranding |
(PDF
113KB) |
21/01/2015 |
|
35 |
Ludwig |
Staffing – Employment of Non-Australian
Citizens |
(PDF 81KB) |
21/01/2015 |
|
37 |
Ludwig |
Ministerial Personalised Stationary |
(PDF 75KB) |
21/01/2015 |
|
38 |
Cameron |
Welfare Payments Infrastructure
Transformation |
(PDF 85KB)
Attachment 1 -
(PDF
268KB) |
21/01/2015 |
|
39 |
Cameron |
Centrelink Job Provider Forms |
(PDF 75KB) |
21/01/2015 |
|
40 |
Cameron |
Ombudsman’s Report |
(PDF 128KB) |
21/01/2015 |
|
41 |
Cameron |
Closure of Merimbula Medicare |
(PDF 75KB) |
21/01/2015 |
|
42 |
Cameron |
PWC Channel Strategy Document |
(PDF 85KB)
Attachment 1 -
(PDF
1,519KB) |
21/01/2015 |
|
43 |
Cameron |
Centrepay Consumer Leases |
(PDF 75KB) |
21/01/2015 |
|
44 |
Cameron |
Promotion of No and Low Interest Loans |
(PDF 75KB) |
21/01/2015 |
|
45 |
Cameron |
Customer Aggression |
(PDF 75KB) |
21/01/2015 |
|
46 |
Cameron |
Shopfronts |
(PDF 122KB) |
21/01/2015 |
|
47 |
Cameron |
Overpayments |
(PDF 75KB) |
21/01/2015 |
|
48 |
Cameron |
Underpayments |
(PDF 75KB) |
21/01/2015 |
|
49 |
Cameron |
Transactions by Programme Types |
(PDF 151KB) |
21/01/2015 |
|
50 |
Cameron |
Correctness of Payment |
(PDF 75KB) |
21/01/2015 |
|
51 |
Cameron |
Audits |
(PDF 75KB) |
21/01/2015 |
|
52 |
Cameron |
Fraud and Billing Areas |
(PDF 75KB) |
21/01/2015 |
|
53 |
Cameron |
Enterprise Agreement |
(PDF 75KB) |
21/01/2015 |
|
54 |
Cameron |
Vision Impaired Access to Website |
(PDF 75KB) |
21/01/2015 |
|
56 |
Cameron |
ANAO Report Implementation |
(PDF 89KB) |
21/01/2015 |
|
57 |
Cameron |
Child Support – Statistics |
(PDF 89KB) |
21/01/2015 |
|
58 |
Cameron |
Child Support - Overpayments |
(PDF 75KB) |
21/01/2015 |
|
59 |
Cameron |
Child Support – Call Wait Times |
(PDF 75KB) |
21/01/2015 |
|
60 |
Cameron |
Disability Support Pension (DSP) Changes |
(PDF 75KB) |
21/01/2015 |
|
61 |
Cameron |
Annual Report – Customer Satisfaction |
(PDF 75KB) |
21/01/2015 |
|
62 |
Cameron |
KPIs |
(PDF 89KB) |
21/01/2015 |
|
63 |
Cameron |
Programme Trials |
(PDF 107KB) |
21/01/2015 |
|
64 |
Cameron |
Immunisation Rates |
(PDF 91KB) |
21/01/2015 |
|
65 |
Cameron |
Hearing Services |
(PDF 75KB) |
21/01/2015 |
|
66 |
Cameron |
HECS Reimbursement Scheme |
(PDF 75KB) |
21/01/2015 |
|
67 |
Cameron |
High Cost Claims Indemnity
Scheme |
(PDF 75KB) |
21/01/2015 |
|
68 |
Cameron |
Social Workers |
(PDF 75KB) |
21/01/2015 |
|
69 |
Cameron |
Community Engagement
Officers |
(PDF 75KB) |
21/01/2015 |
|
70 |
Cameron |
Homelessness Indicators |
(PDF 127KB) |
21/01/2015 |
|
71 |
Cameron |
Multicultural Service
Officers |
(PDF 75KB) |
21/01/2015 |
|
72 |
Cameron |
Medicare Fraud and Identity
Theft |
(PDF 75KB) |
21/01/2015 |
|
73 |
Cameron |
Red Tape Reduction |
(PDF 75KB) |
21/01/2015 |
|
74 |
Cameron |
Conferences |
(PDF 72KB)
Attachment 1-
(210KB) Attachment 2-
(PDF
6MB) |
22/01/2015 |
|
75 |
Cameron |
Directing Customer to Apps |
(PDF 75KB) |
21/01/2015 |
|
76 |
Cameron |
Face to Face Wait Times |
(PDF 467KB) |
21/01/2015 |
|
77 |
Cameron |
Grandparents Raising
Grandchildren |
(PDF 75KB) |
21/01/2015 |
|
78 |
Cameron |
Grandparent Advisors |
(PDF 75KB) |
21/01/2015 |
|
79 |
Cameron |
Staffing |
(PDF 75KB) |
21/01/2015 |
|
80 |
Cameron |
Enterprise Bargaining |
(PDF 75KB) |
21/01/2015 |
|
81 |
Cameron |
Fraud |
(PDF 75KB) |
21/01/2015 |
|
82 |
Cameron |
IT – Digital Transformation
Office |
(PDF 75KB) |
21/01/2015 |
|
83 |
Cameron |
Staffing – Acting SES |
(PDF 93KB) |
21/01/2015 |
|
84 |
Cameron |
Wait Times |
(PDF 75KB) |
21/01/2015 |
|
85 |
Cameron |
Customer Satisfaction |
(PDF 75KB) |
21/01/2015 |
|
86 |
Cameron |
KPIs |
(PDF 68KB) |
21/01/2015 |
|
87 |
Cameron |
Claims |
(PDF 90KB) |
21/01/2015 |
|
88 |
Cameron |
Disability Support Pension |
(PDF 118KB) |
21/01/2015 |
|
89 |
Cameron |
Disability Support Pension |
(PDF 90KB) |
21/01/2015 |
|
90 |
Cameron |
Age Pension |
(PDF 90KB) |
21/01/2015 |
|
91 |
Cameron |
Employment Services |
(PDF 75KB) |
21/01/2015 |
|
92 |
Cameron |
Job Seeker Compliance |
(PDF 75KB) |
21/01/2015 |
|
93 |
Cameron |
Employment Services Assessor
Recommendations |
(PDF 75KB) |
21/01/2015 |
|
94 |
Cameron |
Medicare Enrolments |
(PDF 75KB) |
21/01/2015 |
|
95 |
Cameron |
Immunisation |
(PDF 75KB) |
21/01/2015 |
|
97 |
Cameron |
Homelessness Indicator |
(PDF 97KB) |
22/01/2015 |
|
98 |
Cameron |
Social Workers |
(PDF 75KB) |
21/01/2015 |
|
99 |
Cameron |
Family Violence |
(PDF 75KB) |
21/01/2015 |
|
100 |
Cameron |
Homelessness - Referrals |
(PDF 107KB) |
21/01/2015 |
|
101 |
Cameron |
Drought Coordinators |
(PDF 99KB) |
21/01/2015 |
|
102 |
Cameron |
Staffing – Indigenous
Programme |
(PDF 75KB) |
21/01/2015 |
|
103 |
Cameron |
Staffing - FIS |
(PDF 75KB) |
21/01/2015 |
|
104 |
Cameron |
FIS - Costs |
(PDF 153KB) |
21/01/2015 |
|
105 |
Cameron |
Rent to Buy |
(PDF 90KB) |
21/01/2015 |
|
106 |
Cameron |
Rent to Buy |
(PDF 75KB) |
21/01/2015 |
|
107 |
Cameron |
Centrepay |
(PDF 75KB) |
21/01/2015 |
|
108 |
Cameron |
Commonwealth Seniors Health
Card |
(PDF 75KB) |
21/01/2015 |
|
109 |
Cameron |
Refugee and Asylum Seeker
Teams |
(PDF 83KB) |
21/01/2015 |
|
110 |
Cameron |
Citizenship Test |
(PDF 75KB) |
21/01/2015 |
|
111 |
Cameron |
Customer Committee |
(PDF 86KB) |
21/01/2015 |
|
112 |
Cameron |
Transformation Committee |
(PDF 86KB) |
21/01/2015 |
|
113 |
Cameron |
Quality Guidelines |
(PDF 75KB) |
21/01/2015 |
|
114 |
Cameron |
ANAO |
(PDF 75KB) |
21/01/2015 |
|
115 |
Cameron |
Operational Privacy Policy |
(PDF 75KB) |
21/01/2015 |
|
116 |
Cameron |
Administrative Errors -
Costs |
(PDF 75KB) |
21/01/2015 |
|
117 |
Cameron |
Identity Fraud |
(PDF 108KB) |
21/01/2015 |
|
118 |
Cameron |
Administrative Appeals
Tribunal |
(PDF 75KB) |
21/01/2015 |
|
119 |
Cameron |
Identity Fraud |
(PDF 75KB) |
21/01/2015 |
|
120 |
Cameron |
CDPP |
(PDF 75KB) |
21/01/2015 |
|
121 |
Cameron |
Staffing –
Intermittent/Irregular Employees |
(PDF 75KB) |
21/01/2015 |
|
122 |
Cameron |
Staffing - Training |
(PDF 75KB) |
21/01/2015 |
|
123 |
Cameron |
Staffing –
Intermittent/Irregular Employees |
(PDF 75KB) |
21/01/2015 |
|
124 |
Cameron |
Staffing – Ongoing Staff |
(PDF 75KB) |
21/01/2015 |
|
125 |
Cameron |
Enterprise Bargaining -
Definitions |
(PDF 75KB) |
21/01/2015 |
|
126 |
Cameron |
Staffing – Workforce
Transformation Programme |
(PDF 90KB) |
21/01/2015 |
|
127 |
Cameron |
Enterprise Bargaining |
(PDF 75KB) |
21/01/2015 |
|
128 |
Cameron |
Staff Survey |
(PDF 71KB)
Attachment 1 -
(PDF
225KB) |
21/01/2015 |
|
129 |
Cameron |
Capability Review |
(PDF 88KB) |
21/01/2015 |
|
130 |
Cameron |
Capability Review |
(PDF 75KB) |
21/01/2015 |
|
131 |
Cameron |
Workplace Bullying |
(PDF 75KB) |
21/01/2015 |
|
132 |
Cameron |
Staffing – IT Working Hours |
(PDF 75KB) |
21/01/2015 |
|
133 |
Cameron |
Staffing - IT |
(PDF 75KB) |
21/01/2015 |
|
134 |
Cameron |
Code Breaches |
(PDF 88KB) |
21/01/2015 |
|
135 |
Cameron |
Service Charter |
(PDF 88KB) |
21/01/2015 |
|
136 |
Cameron |
Service Charter |
(PDF 75KB) |
21/01/2015 |
|
137 |
Cameron |
Customer Satisfaction |
(PDF 75KB) |
21/01/2015 |
|
138 |
Cameron |
Customer Satisfaction -
Feedback |
(PDF 109KB) |
21/01/2015 |
|
139 |
Cameron |
Customer Satisfaction -
Complaints |
(PDF 75KB) |
21/01/2015 |
|
140 |
Cameron |
Stakeholder Engagement |
(PDF 75KB) |
21/01/2015 |
|
141 |
Cameron |
Research - Collaborative |
(PDF 88KB) |
21/01/2015 |
|
142 |
Cameron |
Research – Non-Government
Bodies |
(PDF 75KB) |
21/01/2015 |
|
143 |
Cameron |
Procurement |
(PDF 105KB) |
21/01/2015 |
|
144 |
Cameron |
Customer Satisfaction –
Digital Services |
(PDF 75KB) |
21/01/2015 |
|
145 |
Cameron |
Welfare Payments
Infrastructure Transformation Programme |
(PDF 75KB) |
21/01/2015 |
|
146 |
Cameron |
Welfare Payments
Infrastructure Transformation Programme |
(PDF 75KB) |
21/01/2015 |
|
147 |
Cameron |
Welfare Payments
Infrastructure Transformation Programme |
(PDF 75KB) |
21/01/2015 |
|
148 |
Cameron |
Welfare Payments
Infrastructure Transformation Programme |
(PDF 75KB) |
21/01/2015 |
|
149 |
Cameron |
myGov Shopfront |
(PDF 152KB) |
21/01/2015 |
|
150 |
Cameron |
Identity Fraud |
(PDF 75KB) |
21/01/2015 |
|
151 |
Cameron |
HPOS |
(PDF 68KB) |
21/01/2015 |
|
152 |
Cameron |
Customer Services |
(PDF 68KB) |
21/01/2015 |
|
153 |
Cameron |
Staffing – Employment
Profiles |
(PDF 75KB) |
21/01/2015 |
|
154 |
Cameron |
Wait Times |
(PDF 75KB) |
21/01/2015 |
|
155 |
Cameron |
Welfare Payments
Infrastructure Transformation Programme |
(PDF 75KB) |
21/01/2015 |
|
156 |
Cameron |
Australian Hearing |
(PDF 75KB) |
21/01/2015 |
|
157 |
Cameron |
Professional Services Review
Committee |
(PDF 88KB) |
21/01/2015 |
|
158 |
Cameron |
We Campaign |
(PDF 80KB) |
21/01/2015 |
|
159 |
Xenophon |
WA Enforcement Case |
(PDF 88KB) |
21/01/2015 |
|
160 |
Xenophon |
WA Enforcement Case |
(PDF 107KB) |
21/01/2015 |
|
161 |
Xenophon |
WA Enforcement Case |
(PDF 75KB) |
21/01/2015 |
|
162 |
Xenophon |
WA Enforcement Case |
(PDF 88KB) |
21/01/2015 |
|
163 |
Xenophon |
WA Enforcement Case |
(PDF 75KB) |
21/01/2015 |
|
164 |
Xenophon |
WA Enforcement Case |
(PDF 75KB) |
21/01/2015 |
|
165 |
Xenophon |
WA Non-agency Payment Case |
(PDF 75KB) |
21/01/2015 |
|
166 |
Xenophon |
WA Non-agency Payment Case |
(PDF 75KB) |
21/01/2015 |
|
167 |
Xenophon |
WA Non-agency Payment Case |
(PDF 75KB) |
21/01/2015 |
|
168 |
Xenophon |
WA Non-agency Payment Case |
(PDF 112KB) |
21/01/2015 |
|
170 |
Xenophon |
WA Non-agency Payment Case |
(PDF 75KB) |
21/01/2015 |
|
171 |
Xenophon |
WA Non-agency Payment Case |
(PDF 124KB) |
22/01/2015 |
|
172 |
Xenophon |
WA Non-agency Payment Case |
(PDF 133KB) |
21/01/2015 |
|
173 |
Bilyk |
Ministerial Functions |
(PDF 75KB) |
21/01/2015 |
|
174 |
Bilyk |
Ministerial International
Travel |
(PDF 75KB) |
21/01/2015 |
|
175 |
Bilyk |
Secretary’s Speeches to
Staff |
(PDF 75KB) |
21/01/2015 |
|
176 |
Bilyk |
Secretary’s Office Upgrades |
(PDF 75KB) |
21/01/2015 |
|
177 |
Bilyk |
Visit to Torres Strait |
(PDF 95KB) |
21/01/2015 |
|
178 |
Lines |
Personal Contact Interviews |
(PDF 75KB) |
21/01/2015 |
|
179 |
Siewert |
Disability Support Pension –
Medical Reviews 2013-14 |
(PDF 106KB) |
21/01/2015 |
|
180 |
Siewert |
Disability Support Pension –
Medical Reviews 2014-15 |
(PDF 80KB) |
21/01/2015 |
|
181 |
Moore |
Pension Changes |
(PDF 80KB) |
21/01/2015 |
|
182 |
Siewert |
Tip-offs resulting in
prosecutions |
(PDF 80KB) |
21/01/2015 |
|
183 |
Cameron |
Medicare Fraud |
(PDF 80KB) |
21/01/2015 |
|
184 |
Siewert |
Public Tip-offs |
(PDF 80KB) |
21/01/2015 |
|
185 |
Siewert |
Fraud - Member of a Couple and “tip-offs” |
(PDF 107KB) |
21/01/2015 |
|
186 |
Siewert |
Fraud and compliance - optical surveillance |
(PDF 75KB) |
21/01/2015 |
|
187 |
Siewert |
Fraud and compliance - use of private detectives |
(PDF 75KB) |
21/01/2015 |
|
188 |
Siewert |
Privacy breaches |
(PDF 95KB) |
21/01/2015 |
|
189 |
Siewert |
Weekly Payment of Centrelink income support payments |
(PDF 140KB) |
21/01/2015 |
|
190 |
Siewert |
Payment by cheque |
(PDF 169KB) |
21/01/2015 |
|
191 |
Siewert |
Advance Payments |
(PDF 80KB) |
21/01/2015 |
|
192 |
Siewert |
Centrelink - Complaints Against Staff |
(PDF 75KB) |
21/01/2015 |
|
193 |
Siewert |
Centrepay |
(PDF 119KB) |
21/01/2015 |
|
194 |
Siewert |
Restricted servicing arrangements |
(PDF 80KB) |
21/01/2015 |
|
195 |
Siewert |
Customer Aggression |
(PDF 104KB) |
21/01/2015 |
|
196 |
Siewert |
Centrelink Review and Appeals |
(PDF 104KB) |
21/01/2015 |
|
197 |
Siewert |
Committees and Advisory Boards |
(PDF 80KB) |
21/01/2015 |
|
198 |
Siewert |
Rates of debt recovery |
(PDF 80KB) |
21/01/2015 |
|
199 |
Siewert |
Debt recovery |
(PDF 90KB) |
21/01/2015 |
|
200 |
Siewert |
Private debt recovery action |
(PDF 80KB) |
21/01/2015 |
|
201 |
Siewert |
Amount of overpayments |
(PDF 106KB) |
21/01/2015 |
|
202 |
Siewert |
Debt raising |
(PDF 106KB) |
21/01/2015 |
|
207 |
Siewert |
Move to Area of Lower Employment Period (MALEP) |
(PDF 75KB) |
21/01/2015 |
|
209 |
Siewert |
Compensation Preclusion Periods |
(PDF 324KB) |
21/01/2015 |
|
210 |
Siewert |
Income Maintenance Periods (IMPs) |
(PDF 165KB) |
21/01/2015 |
|
211 |
Siewert |
Social Security Prosecutions |
(PDF 75KB) |
21/01/2015 |
|
212 |
Siewert |
Social Security Appeals Tribunal and Administrative Appeals Data |
(PDF 90KB) |
21/01/2015 |
|
214 |
Siewert |
Security guards at Centrelink offices |
(PDF 175KB) |
21/01/2015 |
|
216 |
Siewert |
Crisis Payment |
(PDF 179KB) |
21/01/2015 |
|
217 |
Siewert |
Main reasons for Centrelink overpayments |
(PDF 94KB) |
21/01/2015 |
|
218 |
Siewert |
Rent Assistance overpayments |
(PDF 90KB) |
21/01/2015 |
|
219 |
Siewert |
Centrelink overpayments among former payment recipients |
(PDF 75KB) |
21/01/2015 |
|
220 |
Siewert |
Waiver of debts under the “special circumstances” provisions |
(PDF 75KB) |
21/01/2015 |
|
221 |
Siewert |
Client engagement |
(PDF 96KB) |
21/01/2015 |