Human Services Portfolio

Human Services Portfolio

Index to questions on notice (PDF 667KB)

Answers to Questions on Notice

Responses to questions taken on notice at the Budget Estimates hearings are due on 12 December 2014

No. Senator Broad Topic Answer to QoN Date Received
1 Cameron Australian Hearing – meetings with Scoping Study team (PDF 94KB) 12/12/2014
2 Cameron Harvard Scholarship – departmental expenditure (PDF 74KB) 12/12/2014
3 Cameron Harvard Scholarship – nature of scholarship (PDF 73KB) 12/12/2014
4 Cameron Harvard Scholarship – knowledge management (PDF 75KB) 12/12/2014
5 Cameron Harvard Scholarship – course materials (PDF 77KB)
Attachment A
(PDF 284KB)
12/12/2014
6 Cameron Harvard Scholarship – negotiation training (PDF 74KB) 12/12/2014
7 Cameron myGov Shopfront (PDF 72KB) 12/12/2014
8 Cameron Service Delivery Reform - publication (PDF 117KB) 12/12/2014
9 Cameron Service Delivery Reform - delivery (PDF 74KB) 12/12/2014
10 Cameron Managed Telephony Contract – possible contact centre services – consultations with CPSU (PDF 90KB) 4/02/2015 
11 Cameron Managed Telephony Contract – possible contact centre services – contracts provisions (PDF 81KB) 22/01/2015
12 Cameron Overflow Contract (PDF 77KB) 22/01/2015
13 Cameron Managed Telephony Contract – possible contact centre services – innovation (PDF 73KB) 12/12/2014
14 Seselja Department – Indigenous staffing (PDF 78KB) 12/12/2014
15 Cameron Prime Minister’s Mail Out to Pensioners - costs (PDF 74KB) 15/01/2015
16 Cameron Prime Minister’s Mail Out to Pensioners – fact checking (PDF 74KB) 15/01/2015
17 Cameron Farm Household Allowance – applications and approvals by region (PDF 81KB) 12/12/2014
18 Cameron Mobile Service Centres (PDF 233KB) 16/12/2014
19 Cameron Enterprise Bargaining (PDF 71KB) 12/12/2014
20 Cameron Staffing (PDF 77KB) 12/12/2014
21 Cameron Cost Centres (PDF 71KB)
Attachment A
(PDF 4912KB)
12/12/2014
22 Cameron Commission of Audit (PDF 71KB) 12/12/2014
23 Cameron ICT (PDF 72KB) 12/12/2014
24 Cameron ICT - ISIS (PDF 85KB)
Attachment A
(PDF 237KB)
23/02/2015
25 Cameron ICT Security (PDF 73KB) 12/12/2014
26 Cameron myGov (PDF 76KB) 12/12/2014
27 Cameron ICT - Transactions (PDF 76KB) 12/12/2014
28 Cameron ICT – Service Levels (PDF 107KB) 12/12/2014
29 Cameron ICT - Expenditure (PDF 74KB) 7/01/2014
30 Cameron Conferences (PDF 72KB) 12/12/2014
31 Cameron Freedom of Information (FOI) (PDF 74KB) 12/12/2014
32 Cameron Freedom of Information (FOI) Requests and the Department of Human Services (PDF 85KB) 12/12/2014
33 Cameron Multicultural Services Officers (PDF 154KB) 12/12/2014
34 Cameron Client Telephone Wait Times in 2013-14 (PDF 329KB) 15/01/2015
35 Cameron Social Work Services (PDF 195KB) 16/12/2014
36 Cameron Centrelink Reviews and Appeals (PDF 72KB) 18/12/2014
38 Cameron Member of a Couple Issues (PDF 168KB) 18/12/2014
39 Cameron Centrelink Appeal Wait Times (PDF 78KB)
Revised  20/02/2015(PDF 1450KB)
15/01/2015
40 Cameron Letters (PDF 101KB)
Attachment A
(PDF 765KB)
12/12/2014
41 Cameron Co-location (PDF 165KB) 12/12/2014
42 Cameron Cost of Phone Calls to Customers (PDF 102KB) 30/01/2015
43 Cameron Aged Care Income and Asset Forms (PDF 77KB) 12/12/2014
44 Cameron CRS Australia (PDF 76KB) 12/12/2014
45 Cameron Job Services Tender – Under 30s Newstart (PDF 76KB) 12/12/2014
46 Cameron Waiting Times (PDF 599KB)
Attachment A
(PDF 358KB)
15/01/2015
47 Cameron Medicare, PBS and Veterans’ Affairs Payments Outsourcing (PDF 82KB) 12/02/2015
48 Cameron Child Support (PDF 171KB) 16/12/2014
50 Cameron Case Coordination and Place Based Trials (PDF 154KB) 12/12/2014
51 Ludwig Commissioned Reports (PDF 73KB) 12/12/2014
52 Ludwig Reviews (PDF 81KB) 12/12/2014
53 Ludwig Graduate Intake (PDF 71KB) 12/12/2014
54 Ludwig G20 - Expenses (PDF 76KB) 12/12/2014
55 Ludwig G20 - Brisbane (PDF 76KB) 12/12/2014
56 Ludwig Procedure Manuals - Ministerial (PDF 73KB) 12/12/2014
57 Ludwig Procedure Manuals - Departmental (PDF 74KB) 12/12/2014
58 Ludwig Domain Usage – Minister’s office (PDF 75KB) 12/12/2014
59 Ludwig Statutory Review Provisions (PDF 76KB) 12/12/2014
60 Ludwig Sunset Provisions (PDF 76KB) 12/12/2014
61 Ludwig Self-initiated Work (PDF 152KB) 12/12/2014
62 Ludwig Wine Coolers/Fridges (PDF 74KB) 12/12/2014
63 Ludwig Freedom of Information Requests (PDF 73KB) 12/12/2014
64 Ludwig Ministerial Motor Vehicles (PDF 75KB) 12/12/2014
65 Ludwig Ministerial Staff Vehicles (non-MoPS) (PDF 75KB) 12/12/2014
66 Ludwig Ministerial Staff Vehicles (PDF 75KB) 12/12/2014
67 Ludwig Building Lease Costs (PDF 80KB)
Attachment A
(PDF 728KB)
Attachment B
(PDF 221KB)
29/01/2015
68 Ludwig Government Advertising (PDF 84KB) 12/12/2014
69 Ludwig Workplace Assessments (PDF 76KB) 12/12/2014
70 Ludwig Ministerial Website (PDF 74KB) 12/12/2014
71 Ludwig Ministerial Staff Turnover (PDF 72KB) 12/12/2014
72 Ludwig Multiple Tenders (PDF 76KB) 12/12/2014
73 Ludwig Lobbyist Register (PDF 72KB) 12/12/2014
74 Ludwig Departmental Upgrades (PDF 76KB)
Attachment A
(PDF 324KB)
12/12/2014
75 Ludwig Non-conventional Therapies (PDF 76KB) 12/12/2014
76 Ludwig Office Plants (PDF 73KB) 12/12/2014
77 Ludwig Office Recreational Facilities (PDF 74KB) 12/12/2014
78 Ludwig Vending Machines (PDF 75KB) 12/12/2014
79 Ludwig Computers (PDF 357KB) 12/12/2014
80 Ludwig Legal Costs (PDF 82KB) 12/12/2014
81 Ludwig Appointments (PDF 72KB) 12/12/2014
82 Ludwig Enterprise Bargaining Agreements (PDF 90KB) 12/12/2014
83 Ludwig Staff Transfers (PDF 149KB)
Attachment A
(PDF 340KB)
15/01/2015
84 Ludwig Staff Redundancies (PDF 207KB)
Attachment A
(PDF 392KB)
19/12/2014
85 Ludwig Staff Hiring (PDF 180KB)
Attachment A
(PDF 1176KB)
12/12/2014
86 Ludwig Existing Resource Program (PDF 76KB) 12/12/2014
87 Ludwig Conditions of Government Contracts and Agreements (PDF 76KB) 12/12/2014
88 Ludwig Market Research (PDF 111KB) 12/12/2014
89 Ludwig Pre-Qualified Multi-Use List Tenders (PDF 183KB) 12/12/2014
90 Ludwig Provision of Equipment - Ministerial (PDF 185KB) 19/12/2014
91 Ludwig Freedom of Information – Consultations with other Departments, Agencies and the Minister (PDF 77KB) 12/12/2014
92 Ludwig Freedom of Information – Staffing Resources (PDF 72KB) 12/12/2014
93 Ludwig Freedom of Information – Disclosure Log (PDF 77KB) 12/12/2014
94 Ludwig Freedom of Information - Requests (PDF 75KB) 12/12/2014
95 Ludwig Functions (PDF 74KB) 12/12/2014
96 Ludwig Red Tape Reduction (PDF 82KB) 19/12/2014
97 Ludwig Land Costs (PDF 78KB)
Attachment A
(PDF 200KB)
Attachment B
(PDF 174KB)
12/12/2014
98 Ludwig Ministerial Staff Code (PDF 75KB) 12/12/2014
99 Ludwig Boards (PDF 107KB) 12/12/2014
100 Ludwig Shared Resources following MOG Changes (PDF 72KB) 12/12/2014
101 Ludwig Departmental Rebranding (PDF 75KB) 12/12/2014
102 Ludwig Credit Cards (PDF 82KB) 16/12/2014
103 Ludwig Contracts for Temporary Staff (PDF 77KB) 12/12/2014
104 Ludwig Hire Cars (PDF 80KB) 19/12/2014
105 Ludwig Unallocated Equipment (PDF 80KB) 12/12/2014
106 Ludwig Advertising (PDF 75KB) 12/12/2014
107 Ludwig Departmental Staff Misconduct (PDF 101KB) 12/12/2014
108 Ludwig Cloud Services and Storage (PDF 75KB) 12/12/2014
109 Ludwig Disability Access (PDF 93KB) 12/12/2014
110 Ludwig Fee for Services (PDF 75KB) 12/12/2014
111 Ludwig Documents provided to the Minister (PDF 74KB) 12/12/2014
112 Ludwig Merchandise or Promotional Material (PDF 82KB) 12/12/2014
113 Ludwig Freedom of Information - Statistics (PDF 74KB) 12/12/2014
114 Ludwig Savings and Efficiency Measures (PDF 74KB) 12/12/2014
115 Ludwig Contracts under $10,000 (PDF 71KB) 12/12/2014
116 Ludwig Consultancies (PDF 86KB) 12/12/2014
117 Ludwig Electronic Equipment (PDF 79KB) 30/01/2015
118 Ludwig Media Subscriptions (PDF 110KB) 12/12/2014
119 Ludwig Media Monitoring (PDF 80KB) 12/12/2014
120 Ludwig Media Training (PDF 76KB) 12/12/2014
121 Ludwig Communications Staff (PDF 90KB) 12/12/2014
122 Ludwig Report Printing (PDF 72KB) 12/12/2014
123 Ludwig Provision of Equipment - Departmental (PDF 100KB) 12/12/2014
124 Ludwig Travel Costs - Department (PDF 212KB) 29/01/2015
125 Ludwig Travel Costs - Ministerial (PDF 74KB) 12/12/2014
126 Ludwig Senate Estimates Briefing (PDF 74KB) 12/12/2014
127 Ludwig Government Payment of Accounts (PDF 85KB) 12/12/2014
128 Ludwig Stationery Requirements (PDF 77KB) 16/12/2014
129 Ludwig Meeting Costs (PDF 79KB) 12/12/2014
130 Ludwig Hospitality and Entertainment (PDF 78KB) 12/12/2014
131 Ludwig Executive Coaching and Leadership Training (PDF 102KB) 12/12/2014
132 Ludwig Staffing - Profile (PDF 79KB) 18/12/2014
133 Ludwig Staffing  - Recruitment (PDF 85KB) 12/12/2014
134 Ludwig Coffee Machines (PDF 73KB) 12/12/2014
135 Ludwig Printing (PDF 83KB) 29/01/2015
136 Ludwig Corporate Cars (PDF 81KB) 12/12/2014
137 Ludwig Taxi Costs (PDF 80KB) 12/12/2014
138 Ludwig Grants (PDF 92KB) 12/12/2014
140 Xenophon Child Support (PDF 82KB) 12/12/2014
141 Siewert Public Tip-offs (PDF 79KB) 12/12/2014
142 Siewert Member of a Couple Tip-offs (PDF 198KB) 12/12/2014
143 Siewert Optical Surveillance (PDF 76KB) 12/12/2014
144 Siewert Use of Private Detectives (PDF 72KB) 12/12/2014
145 Siewert Privacy Breaches (PDF 87KB) 12/12/2014
146 Siewert Weekly Payment of Income Support Payments (PDF 81KB) 12/12/2014
147 Siewert Payment by Cheque (PDF 90KB) 12/12/2014
148 Siewert Advance Payments (PDF 164KB) 12/12/2014
149 Siewert Centrelink Programme – complaints against staff (PDF 75KB) 18/12/2014
150 Siewert Centrepay (PDF 225KB) 12/12/2014
151 Siewert Restricted Servicing Arrangements (PDF 88KB) 12/12/2014
152 Siewert Customer Aggression (PDF 85KB) 15/01/2015
153 Siewert Centrelink Reviews and Appeals (PDF 71KB)
Attachment A
(PDF 361KB)
12/12/2014
154 Siewert Committees and Advisory Boards (PDF 84KB) 12/12/2014
155 Siewert Rates of Debt Recovery (PDF 79KB) 12/12/2014
156 Siewert Debt Recovery (PDF 167KB) 12/12/2014
157 Siewert Private Debt Recovery Action (PDF 85KB) 12/12/2014
158 Siewert Amount of Overpayments (PDF 103KB) 4/02/2015
159 Siewert Debt Raising (PDF 109KB) 12/12/2014
160 Siewert Unreasonable to Live at Home – UTLAH (PDF 257KB) 12/12/2014
164 Siewert Move to Area of Lower Employment Period (MALEP) (PDF 73KB) 12/12/2014
166 Siewert Compensation Preclusion Periods (PDF 260KB) 12/12/2014
167 Siewert Income Maintenance Periods (PDF 92KB) 12/12/2014
168 Siewert Social Security Prosecutions (PDF 78KB) 19/12/2014
169 Siewert Social Security Appeals Tribunal and Administrative Appeals Data (PDF 78KB) 12/12/2014
171 Siewert Privacy Breaches (PDF 71KB) 12/12/2014
172 Siewert Security Guards at Centrelink Offices (PDF 157KB) 12/12/2014
173 Siewert Young Mothers Program (PDF 89KB) 6/01/2015
174 Siewert Weekly Payment of Centrelink Benefits (PDF 72KB) 12/12/2014
175 Siewert Crisis Payment (PDF 105KB) 12/12/2014
176 Siewert Main Reasons for Centrelink Overpayments (PDF 82KB) 12/12/2014
177 Siewert Rent Assistance Overpayments (PDF 100KB) 18/12/2014
178 Siewert Centrelink Overpayments Among Former Payment Recipients (PDF 77KB) 12/12/2014
179 Siewert Waiver of Debts under the Special Circumstances Provisions (PDF 74KB) 18/12/2014
180 Siewert Income Management (PDF 75KB) 15/01/2015
181 Polley Income Assessments (PDF 148KB) 5/02/2015 
182 Xenophon Aged Care (PDF 74KB) 12/12/2014
183 Xenophon Aged Care (PDF 74KB) 12/12/2014

 

Tabled Documents and Additional Information

Letter requesting an additional budget estimates hearing for the Department of Human Services from Senators Brown, Peris and Siewert tabled on 23 October 2014 (PDF 107KB)
Letter of clarification from Mr Barry Sandison, Deputy Secretary, Health, Compliance and Information, Department of Human Servicesseeking to update answers to Questions on Notice provided in relation to Senate Supplementary Estimates on 2224 October (PDF 316KB)

For further information, contact:

Estimates Officer
Senate Standing Committees on Community Affairs
PO Box 6100
Parliament House
Canberra ACT 2600
Australia

Phone: +61 2 6277 3517
Fax: +61 2 6277 5829
Email: community.affairs.sen@aph.gov.au