1.35 With the
increasing demands for government to improve the digital delivery of services
and functions, the committee recommends that the government undertake a review
of the digital, cyber and data policy functions performed across government—and
then establish key digital performance measures shared and reported across
departments and agencies.
1.36 The committee
recommends that the success of government digital transformation should
prioritise measurement of user experience—as this is likely to also drive
process improvements beyond simply the application of digital technology.
1.37 The committee
recommends that the government deliver an annual Ministerial Statement on
Digital Transformation that reports on cross-portfolio progress to improve
digital transformation, identifying leading performance in departments and
agencies and also publicly explaining steps to lift performance on projects
failing to meet budget or delivery expectations.
1.48 The Committee recommends that the government establish a regular timetable to independently audit ICT contracting and subcontracting arrangements to identify whether government is taking on a level of risk that is consistent with the contract price and community expectations - and to help identify or improve contracting standards or set better principles based approaches to future contracting.
1.53 The Committee recommends that departments examine project budgets to identify and eliminate unnecessary spend on contractors, consultants and external vendors. Further, it should consider developing a longer term strategy to build internal public service capability to help drive the development or in house build of digital activities regularly contracted out by government.
committee recommends that the Australian Public Service Commissioner be tasked
with developing a whole-of-government Australian Public Sector Information and
Communications Technology career stream with mandated competencies and
skill-sets for Information and Communications Technology professionals,
government procurement officers, and Information and Communications Technology
committee recommends that the government routinely report on how it intends to
lift the number of digital apprentices and trainees that it is currently
recruiting into the public service.
1.70 The committee recommends
that the DTA be tasked with developing education and training initiatives to
enhance the digital competency of all APS employees, including SES officers.