Report

Complaints mechanism administered under the Health Practitioner Regulation National Law

10 May 2017

© Commonwealth of Australia 2017
ISBN 978-1-76010-571-6

View the report as a single document - (PDF 536KB)


View the report as separate downloadable parts:

MEMBERSHIP OF THE COMMITTEE (PDF 25KB)
ABBREVIATIONS (PDF 10KB)
LIST OF RECOMMENDATIONS (PDF 27KB)
Chapter 1 - Introduction (PDF 164KB)

Genesis and focus of the inquiry
Overview of the scheme
Overview of the complaints process
Previous reviews
Responses
Conduct of the inquiry

Chapter 2 - Lodgement and assessment of complaints (PDF 75KB)

Introduction
Knowing where to lodge a complaint
Vexatious complaints

Chapter 3 - Investigations and national board decisions (PDF 92KB)

Confidence in the decision making process
Decisions of the national boards

Chapter 4 - AHPRA's administration of the complaints mechanism (PDF 68KB)

National board guidelines and policies
Timeliness
Information sharing
Appeals

Chapter 5 - Conclusions and recommendations (PDF 46KB)

Timeliness

Chapter 6 - Matter of parliamentary privilege: Dr Gary Fettke (PDF 32KB)
APPENDIX 1 - Submissions and additional information received by the Committee (PDF 25KB)
APPENDIX 2 - Public hearings (PDF 13KB)

Committee Secretariat contact:

Committee Secretary
Senate Standing Committees on Community Affairs
PO Box 6100
Parliament House
Canberra ACT 2600

Phone: +61 2 6277 3515
Fax: +61 2 6277 5829
community.affairs.sen@aph.gov.au

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