Terms of Reference

The complaints mechanism administered under the Health Practitioner Regulation National Law, with particular reference to:

  1. the implementation of the current complaints system under the National Law, including the role of the Australian Health Practitioner Regulation Agency (AHPRA) and the National Boards;
  2. whether the existing regulatory framework, established by the National Law, contains adequate provision for addressing medical complaints;
  3. the roles of AHPRA, the National Boards and professional organisations, such as the various Colleges, in addressing concerns within the medical profession with the complaints process;
  4. the adequacy of the relationships between those bodies responsible for handling complaints;
  5. whether amendments to the National Law, in relation to the complaints handling process, are required; and
  6. other improvements that could assist in a fairer, quicker and more effective medical complaints process.

The committee intends to adopt a broad interpretation of the phrase 'medical complaints' in terms of reference b., c. and f. The committee welcomes all submissions that specifically address the complaints mechanism under the National Law.

Committee Secretariat contact:

Committee Secretary
Senate Standing Committees on Community Affairs
PO Box 6100
Parliament House
Canberra ACT 2600

Phone: +61 2 6277 3515
Fax: +61 2 6277 5829
community.affairs.sen@aph.gov.au

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