Chapter 1 - Introduction

[1]        Intergovernmental Agreement for the National Disability Insurance Scheme (NDIS) Launch, 7 December 2012, https://www.ndis.gov.au/html/sites/default/files/Intergovernmental_Agreement_for_the_National_Disability_Insurance_Scheme_Launch-signed.pdf (accessed 3 November 2017).

[2]        Department of Social Services, Submission 29, p. 9.

[3]        Department of Social Services, Submission 29, p. 9.

[4]        Bilateral agreement between the Commonwealth and the Tasmanian governments on the NDIS, 11 December 2015, schedule A, paragraph 8, p. 1.

[5]        Bilateral agreement between the Commonwealth and the South Australia governments on the NDIS, 11 December 2015, schedule A, paragraph 8, p. 2.

[6]        Bilateral agreement between the Commonwealth and the Queensland governments on the NDIS, 5 May 2016, schedule A, paragraph 7, p. 2.

[7]        Bilateral agreement between the Commonwealth and the Northern Territory governments on the NDIS, 5 May 2016, schedule A, paragraphs 6-7, pp. 1–2.

[8]        The Hon. Christian Porter MP, Commonwealth Minister for Social Services, the Hon. Colin Barnett MLA, WA Premier, the Hon. Donna Faragher MLC, WA Minister for Planning, Disability Services, 'Governments sign bilateral agreement on local delivery of NDIS in WA', Media release, 1 February 2017.

[9]        The Hon. Malcom Turnbull MP, Prime Minister of Australia, Media release, 12 December 2017.

[10]      Bilateral agreement between the Commonwealth and the Northern Territory governments on the NDIS, 5 May 2016, schedule K.

[11]      Department of Social Services, Submission 29, p. 11.

[12]      Bilateral agreement between the Commonwealth and Western Australia for the transition to a NDIS in Western Australia, 12 December 2017, schedule B, p.23.

[13]      Productivity Commission, National Disability Insurance Scheme (NDIS) Costs Study Report, 19 October 2017.

[14]      Turnbull Government committed to NDIS rollout schedule, Media release, 19 October 2017. https://christianporter.dss.gov.au/media-releases/turnbull-government-committed-to-ndis-rollout-schedule (accessed 6 November 2017).

[15]      ACT Government, Submission 58, p. 3.

[16]      NDIA, NDIS Quarterly Report for the period 1 July to 30 September 2017, Media release, https://www.ndis.gov.au/news/media-releases/quarterly-report-firstqtr-1718.html (accessed 23 January 2018).

[17]      Bilateral agreement between the Commonwealth and the NSW governments on the NDIS, 16 September 2015, schedule A, p. 4; Bilateral agreement between the Commonwealth and the Victorian governments on the NDIS, 16 September 2015, schedule A, p. 3; Bilateral agreement between the Commonwealth and the Queensland governments on the NDIS, 5 May 2016, schedule A, p.3; Bilateral agreement between the Commonwealth and the South Australia governments on the NDIS, 11 December 2015, schedule A, p. 4; Bilateral agreement between the Commonwealth and the Tasmanian governments on the NDIS, 11 December 2015, schedule A, p. 3; Bilateral agreement between the Commonwealth and the Northern Territory governments on the NDIS, 5 May 2016, schedule A, p. 3; Head of Agreement between the Commonwealth and the Australian Capital Territory governments on the NDIS, 19 April 2013, paragraph 13; Bilateral agreement between the Commonwealth and Western Australia for the transition to a NDIS in Western Australia, 12 December 2017, schedule A, p. 17.

[18]      Productivity Commission, National Disability Insurance Scheme (NDIS) Costs Study Report, October 2017, p. 2.

[19]      Productivity Commission, National Disability Insurance Scheme (NDIS) Costs Study Report, October 2017, p. 11.

[20]      Queensland Government, Submission 72, p. 4.

[21]      Department of Premier and Cabinet, Victoria, Submission 54, p. 5.

[22]      Productivity Commission, National Disability Insurance Scheme (NDIS) Costs Study Report, October 2017, p. 62.

[23]      National Disability Insurance Scheme, COAG Disability Reform Council, Quarterly Report, 30 September 2017, p. 26.

[24]      National Disability Insurance Scheme, COAG Disability Reform Council, Quarterly Report, 30 September 2017, p. 26.

[25]      Productivity Commission, National Disability Insurance Scheme (NDIS) Costs Study Report, October 2017, p. 2.

[26]      Productivity Commission, National Disability Insurance Scheme (NDIS) Costs Study Report, October 2017, p. 18.

[27]      Productivity Commission, National Disability Insurance Scheme (NDIS) Costs Study Report, October 2017, p. 19.

[28]      Productivity Commission, National Disability Insurance Scheme (NDIS) Costs Study Report, October 2017, p. 19.

Chapter 2 - The interface of NDIS and mainstream services

[1]        Department of Social Services, Submission 29, pp. 3 and 4.

[2]        Queensland Government, Submission 72, p. 7.

[3]        Department of Premier and Cabinet, Tasmania, Submission 75, p. 7.

[4]        ACT Government, Submission 58, p. 5.

[5]        NSW Government , Submission 27, p. 1.

[6]        NDIA, Submission 41, p. 2.

[7]        NDIA, Submission 41, p. 5.

[8]        NDIA, Submission 41, p. 4.

[9]        Dr Adrienne McGhee, Principal Policy and Research Officer, Office of the Advocate, Committee Hansard, 26 September 2017, p. 1.

[10]      See for example: Victorian Healthcare Association, Submission 11, p. 3; Mr Andrew Giles, National Policy Officer, Multiple Sclerosis Australia, Committee Hansard, 19 September 2017, p. 20; Occupational Therapy Australia, Submission 26, p. 8.

[11]      Ms Ellen Dunne, Director, Office for Disability, Community Services Directorate, Australian Capital Territory, Committee Hansard, 20 October 2017, p. 1.

[12]      Ms Ellen Dunne, Director, Office for Disability, Community Services Directorate, Australian Capital Territory, Committee Hansard, 20 October 2017, p. 2.

[13]      Victorian Healthcare Association, Submission 11, p. 4.

[14]      Mr Tom Symondson, CEO, Victorian Healthcare Association, Committee Hansard, 19 September 2017, p. 10.

[15]      Allied Health Professions Australia, Submission 6, p. 5.

[16]      See for example: Physical Disability Council of NSW, Submission 56, p. 3; Summer Foundation, Submission 22, p. 5.

[17]      Department of Premier and Cabinet, Victoria, Submission 54, p. 12.

[18]      Ms Kim Peake, Secretary, Department of Health and Human Services, Victoria, Committee Hansard, 19 September 2017, p. 5.

[19]      Occupational Therapy Australia, Submission 26, p. 9.

[20]      Mrs Carmel Curlewis, NDIS provider and Accredited Practising Dietitian, Dietitians Association of Australia, Committee Hansard, 20 October 2017, p. 24.

[21]      Summer Foundation, Submission 22, p. 9.

[22]      VCOSS, Submission 65, p. 26.

[23]      Occupational Therapy Australia, Submission 31, p. 4.

[24]      Occupational Therapy Australia, Submission 31, p. 5.

[25]      Dr Ken Baker, CEO, National Disability Services, Committee Hansard, 20 October 2017, p. 14.

[26]      Dr Ken Baker, CEO, National Disability Services, Committee Hansard, 20 October 2017, p. 14.

[27]      National Disability Services, answers to question on notice, 20 October 2017 (received 14 November 2017), p. 4.

[28]      NDIA, Operational Guidelines: Planning, Appendix 1, Health (excluding mental health), https://www.ndis.gov.au/operational-guideline/planning/appendix.html#health (accessed 9 November 2017)

[29]      See for example: People With Disability Australia, Submission 77, p. 2; Carers NSW, Submission 55, p. 5; Multiple Sclerosis Australia, Submission 31, p. 4.

[30]      Miss Grace Poland, Summer Foundation and NDIS participant, Committee Hansard, 19 September 2017, p. 11.

[31]      Carers NSW, Submission 55, p. 5.

[32]      Occupational Therapy Australia, Submission 26, p. 9.

[33]      Multiple Sclerosis Australia, Submission 31, p. 4.

[34]      Queensland Advocacy Incorporated, Submission 21, p. 6.

[35]      Allied Health Professions Australia, Submission 6, p. 4.

[36]      Mrs Carmel Curlewis, NDIS provider and Accredited Practising Dietitian, Dietitians Association of Australia, Committee Hansard, 20 October 2017, p. 24.

[37]      Scope Australia, Submission 16, p. 2.

[38]      Speech Pathology Australia, Submission 62, p. 8.

[39]      Speech Pathology Australia, Submission 62, p. 8.

[40]      Speech Pathology Australia, Submission 62, p. 8.

[41]      Speech Pathology Australia, Submission 62, p. 8.

[42]      Speech Pathology Australia, Speech Pathology Australia briefing paper: mealtime support, additional information received  8 November 2017.

[43]      Ms Ee-lin Chang, Senior Health Promotion Officer, Family Planning NSW, Committee Hansard, 3 October 2017, p. 12.

[44]      Joint Standing Committee on the National Disability Insurance Scheme, The provision of services under the NDIS for people with psychosocial disabilities related to a mental health condition, August 2017.

[45]      See for example, Australian Medical Association, Submission 1, pp. 2 and 3; Australian Psychological Society, Submission 17, pp. 2 and 3; Mental Health Council of Tasmania, Submission 19, p. 2; Catholic Social Services Australia (CSSA), Submission 32, p. 3.

[46]      Mr Tom Symondson, CEO, Victorian Healthcare Association, Committee Hansard, 19 September 2017, p. 11.

[47]      Ms Elinor Heard, Sector Reform Lead, Mental Health Council of Tasmania, Committee Hansard, 4 October 2017, p. 13.

[48]      Catholic Social Services Australia (CSSA), Submission 32, p. 3.

[49]      Joint Standing Committee on the National Disability Insurance Scheme, The provision of services under the NDIS for people with psychosocial disabilities related to a mental health condition, August 2017, p. 49.

[50]      See for example: Vision Australia, Submission 24, p. 3; Spinal Cord Injuries Australia, Submission 48, p. 1; Australian Red Cross, Submission 67, Attachment 1, p. 6; VCOSS, Submission 65, p. 21.

[51]      Spinal Cord Injuries Australia, Submission 48, p. 1.

[52]      Australian Blindness Forum, Submission 13, p. 2.

[53]      Macular Disease Foundation, Submission 28, p. 2.

[54]      AMIDA, Submission 39, p. 4.

[55]      Spinal Cord Injuries Australia, Submission 48, p. 2.

[56]      Productivity Commission, National Disability Insurance Scheme (NDIS) Costs, Study Report, October 2017, p. 257.

[57]      NDIS, Mainstream interface: School education, January 2014, p. 1; https://www.ndis.gov.au/html/sites/default/files/documents/fact_sheet_supports_ndis_fund_education.pdf (accessed 13 November 2017).

[58]      NDIS, Mainstream interface: School education, January 2014, p. 1; https://www.ndis.gov.au/html/sites/default/files/documents/fact_sheet_supports_ndis_fund_education.pdf (accessed 13 November 2017).

[59]      Department of Education and Training, Submission 64, p. 10.

[60]      See for example: Allied Health Professions Australia, Submission 6, p. 6; Prader-Willi Syndrome Australia, Submission 9, p. 5; Australian Blindness Forum, Submission 13, p. 3; Vision Australia, Submission 24, p. 3.

[61]      Allied Health Professions Australia, Submission 6, p. 6.

[62]      Prader-Willi Syndrome Australia, Submission 9, p. 5.

[63]      Vision Australia, Submission 24, p. 3 and Australian Blindness Forum, Submission 13, p. 3.

[64]      Department of Premier and Cabinet, Victoria, Submission 54, p. 13.

[65]      ACT Government, Submission 58, p. 14.

[66]      Queensland Government, Submission 72, p. 8.

[67]      See for example: Department of Premier and Cabinet, Victoria, Submission 54, p. 13 and ACT Government, Submission 58, p. 14.

[68]      See for example, Autism Spectrum Australia, Submission 40, p.2; Speech Pathology Australia, Submission 62, p. 8; VCOSS, Submission 65, p. 29; Queensland Government, Submission 72, p. 9.

[69]      Occupational Therapy Australia, Submission 26, p. 8.

[70]      Speech Pathology Australia, Submission 62, p. 8.

[71]      Ms Heidi Limareff, Deputy Chief Executive, Can:Do Group, Committee Hansard, 27 September 2017, p. 2.

[72]      Occupational Therapy Australia, Submission 26, p. 8.

[73]      Family Advocacy, Submission 52, p. 9.

[74]      National Disability Services, Submission 12, p. 2.

[75]      National Disability Services, Submission 12, p. 2.

[76]      Department of Premier and Cabinet, Victoria, Submission 54, p. 14.

[77]      Department of Social Services, Submission 29, p. 6.

[78]      Office of the Public Advocate, Submission 37, p. 5.

[79]      Queensland Government, Submission 72, p. 8.

[80]      Department of Premier and Cabinet, Tasmania, Submission 75, p. 6; Department of Premier and Cabinet, Victoria, Submission 54, p. 14.

[81]      Department of Premier and Cabinet, Victoria, Submission 54, p. 14.

[82]      Department of Premier and Cabinet, Tasmania, Submission 75, pp. 6– 7.

[83]      Mr Andrew Rayner, Director, Intergovernmental Relations, Department of Premier and Cabinet, Tasmania, Committee Hansard, 4 October 2017, p. 3.

[84]      Spinal Cord Injuries Australia, Submission 48, p. 4.

[85]      Ms Jennifer Grimwade, Executive Officer, Australian Blindness Forum, Committee Hansard, 20 October 2017, p. 20.

[86]      Australian Medical Association, Submission 1, p. 4.

[87]      See: Principles to Determine the Responsibilities of the NDIS and Other Service Systems, Section 5 –School education.

[88]      Department of Premier and Cabinet, Victoria, Submission 54, p. 13.

[89]      Queensland Government, Submission 72, p. 8.

[90]      Mr Andrew Rayner, Director, Intergovernmental Relations, Department of Premier and Cabinet, Tasmania, Committee Hansard, 4 October 2017, p. 10.

[91]      Joint Standing Committee on the NDIS, General issues around the implementation and performance of the NDIS, ongoing inquiry; Joint Standing Committee on the NDIS, Provision of services under the NDIS Early Childhood Early Intervention Approach, December 2017.

[92]      AMIDA, Submission 39, p. 2.

[93]      Joint Standing Committee on the NDIS, Accommodation for people with disabilities and the NDIS, May 2016.

[94]      NDIS, Mainstream Interface-Housing, p. 1; https://www.ndis.gov.au/medias/documents/h0a/h10/8800552321054/Factsheet-MainstreamInterfaces-Housing.pdf (accessed 14 November 2017).

[95]      NDIS, Mainstream Interface-Housing, p. 1; https://www.ndis.gov.au/medias/documents/h0a/h10/8800552321054/Factsheet-MainstreamInterfaces-Housing.pdf (accessed 14 November 2017).

[96]      See for example: Dr George Taleporos, Policy Manager, Summer Foundation, Committee Hansard, 19 September 2017, pp. 15–16; National Disability Services, Submission 12, Attachment 1; p. 10; Summer Foundation, Submission 22, p. 11.

[97]      Ms Kym Peake, Secretary, Department of Health and Human Services, Victorian Government, Committee Hansard, 19 September 2017, p. 6.

[98]      Office of the Public Advocate, Submission 69, p. 14.

[99]      NDIS, Specialist Disability Accommodation, https://www.ndis.gov.au/specialist-disability-accommodation.html (accessed 22 November 2017)

[100]    See for example: Prader-Willi Syndrome Australia, Submission 9, p. 9; National Disability Services, Submission 12, Attachment 1; p. 10; Summer Foundation, Submission 22, p. 11.

[101]    Dr George Taleporos, Policy Manager, Summer Foundation, Committee Hansard, 19 September 2017, p. 12.

[102]    Dr George Taleporos, Policy Manager, Summer Foundation, Committee Hansard, 19 September 2017, pp. 15 and 16.

[103]    Dr George Taleporos, Policy Manager, Summer Foundation, Committee Hansard, 19 September 2017, p. 16.

[104]    Dr George Taleporos, Policy Manager, Summer Foundation, Committee Hansard, 19 September 2017, p. 16.

[105]    Dr George Taleporos, Policy Manager, Summer Foundation, Committee Hansard, 19 September 2017, p. 12.

[106]    Dr George Taleporos, Policy Manager, Summer Foundation, Committee Hansard, 19 September 2017, p. 11.

[107]    Ms Kym Peake, Secretary, Department of Health and Human Services, Victorian Government, Committee Hansard, 19 September 2017, p. 6.

[108]    Ms Kym Peake, Secretary, Department of Health and Human Services, Victorian Government, Committee Hansard, 19 September 2017, p. 7.

[109]    Dr George Taleporos, Policy Manager, Summer Foundation, Committee Hansard, 19 September 2017, p. 17.

[110]    Ms Natalie Siegel-Brown, Public Guardian, Office of the Public Guardian, Queensland, Committee Hansard, 26 September 2017, p. 5.

[111]    Mr O'Brien, President, Prader-Willi Syndrome Association of Australia, Committee Hansard, 19 September 2017, p. 19.

[112]    National Disability Services, Submission 12, Attachment 1; p. 11.

[113]    Dr Ken Baker, CEO, National Disability Services, Committee Hansard, 20 October 2017, p. 11.

[114]    NDIS, Pricing and payment, https://www.ndis.gov.au/providers/pricing-and-payment.html (accessed 20 November 2017)

[115]    NDIS, NDIS Price Guide Victoria, New South Wales, Queensland, Tasmania, version released on 30 October 2017.

[116]    See for example, AMIDA, Submission 39, pp. 2 and 3; Office of the Public Advocate, Submission 69, p. 14.

[117]    Office of the Public Advocate, Submission 69, p. 14.

[118]    Office of the Public Advocate, Submission 69, p. 14.

[119]    Office of the Public Advocate, Submission 69, p. 14.

[120]    Office of the Public Advocate, Submission 69, p. 15.

[121]    NDIS, SDA market information, 9 February 2018, https://www.ndis.gov.au/news/sda-drc-response.html (accessed 9 February 2018).

[122]    Productivity Commission, National Disability Insurance Scheme (NDIS) Costs Study Report, October 2017, p. 250.

[123]    See for example: Australian Red Cross, Submission 67, p. 4; VCOSS, Submission 65, p. 30; Australian Federation of Disability Organisations, Submission 68, p. 6; Victoria Legal Aid, Submission 79, p. 2.

[124]    Joint Standing Committee on the National Disability Insurance Scheme, Provision of services under the NDIS for people with psychosocial disabilities related to a mental health condition, August 2017, chapter 5, pp.51–62.

[125]    VCOSS, Submission 65, p. 30; Australian Federation of Disability Organisations, Submission 68, p. 6; Victoria Legal Aid, Submission 79, p. 2.

[126]    VCOSS, Submission 65, p. 31.

[127]    Victoria Legal Aid, Submission 79, p. 4.

[128]    Victoria Legal Aid, Submission 79, p. 8.

[129]    Victoria Legal Aid, Submission 79, p. 9.

[130]    NDIA, Submission 41, p. 5.

[131]    Joint Standing Committee on the National Disability Insurance Scheme, Provision of services under the NDIS for people with psychosocial disabilities related to a mental health condition, August 2017, pp. 61–62.

Chapter 3 - Delivery of services

[1]        See for example: Allied Health Professions Australia, Submission 6, p. 7; Prader-Willi   Syndrome Australia, Submission 9, p. 7; Mental Illness Fellowship of Australia, Submission 44, Mental Health Australia, Submission 50, p. 7; p. 8; Speech Pathology Australia, Submission 62, p. 11.

[2]        See for example: Professions Australia, Submission 6, p. 7, Summer Foundation, Submission 22, p. 17, Department of Premier and Cabinet NSW, Submission 27, p. 2; Allied Health.

[3]        See for example: Anglicare Australia, Submission 8, Attachment 1, p. 8; National Disability Services, Submission 12, Attachment 1, p. 6; Occupational Therapy Australia, Submission 26, p. 3; Multiple Sclerosis Australia, Submission 31, p. 6.

[4]        Department of Premier and Cabinet NSW, Submission 27, p. 2.

[5]        Allied Health Professions Australia, Submission 6, p. 7.

[6]        See for example: Can: Do Group, Submission 25, p. 10; Vision Australia, Submission 24, pp.5– 6; Occupational Therapy Australia, Submission 26, p. 3.

[7]        MJD Foundation, Submission 7, p. 5.

[8]        Speech Pathology Australia, Submission 62, p. 12.

[9]        Ms Rachel Norris, Chief Executive Officer, Occupational Therapy Australia, Committee Hansard, 8 November 2017, p. 4.

[10]      Mental Health Australia, Submission 50, p. 8.

[11]      Ms Rachel Norris, Chief Executive Officer, Occupational Therapy Australia, Committee Hansard, 8 November 2017, p. 4.

[12]      Ms Natalie Siegel-Brown, Public Guardian, Public Guardian Office of Queensland, Committee Hansard, 26 September 2017, p. 11.

[13]      Cohealth, Submission 34, p. 5.

[14]      See for example: Community Mental Health Australia, Submission 3, p. 8; Victorian Healthcare Association, Submission 11, p. 5; VCOSS, Submission 65, p. 8.

[15]      Neurological Alliance Australia, Submission 31, Attachment 2, p. 3.

[16]      Summer Foundation, Submission 22, p. 17.

[17]      See for example: Ms Sarah Pastro, Placement Coordinator, Baptist Care, Committee Hansard, 27 September 2017, p. 6; Victorian Healthcare Association, Submission 11, p. 5; Mental Health Australia, Submission 50, p. 7.

[18]      Ms Emma King, Chief Executive Officer, Victorian Council of Social Service, Committee Hansard, 8 November 2017, p. 1.

[19]      Neurological Alliance Australia, Submission 31, Attachment 2, p. 3.

[20]      Mr Kevin Stone, CEO, VALID, Committee Hansard, 19 September 2017, p. 24.

[21]      Ms Serena Ovens, Executive Officer, Physical Disability Council of NSW, Committee Hansard, 3 October 2017, p. 9.

[22]      See for example: Family Advocacy, Submission 52, p. 18; Ms Serena Ovens, Executive Officer, Physical Disability Council of NSW, Committee Hansard, 3 October 2017, p. 6; Anglicare Australia, Submission 8, Attachment 1, p. 10.

[23]      Family Advocacy, Submission 52, p. 10.

[24]      Family Advocacy, Submission 52, p. 19.

[25]      Occupational Therapy Australia, Submission 26, pp. 3 and 4.

[26]      Miss Grace Poland, Summer Foundation, Committee Hansard, 19 September 2017, p. 11.

[27]      Allied Health Professions Australia, Submission 6, p. 8.

[28]      Anglicare Australia, Submission 8, Attachment 1, p. 10.

[29]      Office of the Public Advocate, Submission 69, p. 24.

[30]      See for example: Queensland Advocacy Inc, Submission 21, p. 4; Carers NSW, Submission 55, p. 12; Queensland Government, Submission 72, p. 10.

[31]      ACT Government, Submission 58, p. 19.

[32]      Carers NSW, Submission 55, p. 12.

[33]      NDIS, The NDIS pathway experience, https://www.ndis.gov.au/pathways-experience (accessed 20 December 2017).

[34]      NDIS, CEO Opening statement - Senate Estimates, 25 October 2017, https://www.ndis.gov.au/news/ceo-senate-estimates-25oct.html (accessed 20 December 2017).

[35]      Productivity Commission, National Disability Insurance Scheme (NDIS) Costs Study Report, Canberra, October 2017, p. 61.

[36]      NDIS, Provider Guide to Suitability V 1.07, November 2017, p. 5.

[37]      See for example: Allied Health Professions Australia, Submission 6, p. 8; Royal Institute for Deaf and Blind Children, Submission 35, p. 15; Dietitians Association of Australia, Submission 36, p. 5.

[38]      Dietitians Association of Australia, Submission 36, p. 5.

[39]      Occupational Therapy Australia, Submission 26, p. 3.

[40]      Name Withheld, Submission 4, p. 1.

[41]      Speech Pathology Australia, Submission 62, p. 16.

[42]      Speech Pathology Australia, Submission 62, p. 16.

[43]      Allied Health Professions Australia, Submission 6, p. 8.

[44]      Making Connections Together, Submission 43, p. 1.

[45]      Dietitians Association of Australia, Submission 36, p. 6.

[46]      Speech Pathology Australia, answers to questions on notice, 8 November 2017 (received 27 November 2017).

[47]      Occupational Therapy Australia, answers to questions on notice, 8 November 2017 (received 24 November 2017).

[48]      See for example: Municipal Association of Victoria, Submission 30, p. 2; VICSERV, Submission 33, p. 3; cohealth, Submission 34, p. 3; VCOSS, Submission 65, p. 3.

[49]      See for example: Department of Premier and Cabinet, Victoria, Submission 54, p. 12; Speech Pathology Australia, Submission 62, p. 16.

[50]      Speech Pathology Australia, Submission 62, p. 16.

[51]      Speech Pathology Australia, Submission 62, p. 16.

[52]      See for example: Community Mental Health Australia, Submission 3, p. 13; Catholic Social Services Australia, Submission 32, p. 2; VCOSS, Submission 65, p. 3.

[53]      Catholic Social Services Australia, Submission 32, p. 5.

[54]      Ms Emma King, CEO, Victorian Council of Social Service, Committee Hansard, 8 November 2017, p. 1.

[55]      National Disability Services, Submission 12, p. 5.

[56]      MJD Foundation, Submission 7, p. 10.

[57]      Australian Services Union, Submission 57, p. 5.

[58]      Mr Robbi Williams, CEO, JFA Purple Orange, Committee Hansard, 27 September 2017, p. 15.

[59]      See for example: Community Mental Health Australia, Submission 3, p. 13; VICSERV, Submission 33, p. 3; cohealth, Submission 34, p. 4, VCOSS, Submission 65, p. 15.

[60]      Mental Illness Fellowship of Australia, Submission 44, p. 3.

[61]      Ms Elinor Heard, Sector Reform Lead, Mental Health Council of Tasmania, Committee Hansard, 4 October 2017, p. 18.

[62]      Anglicare Australia, Submission 8, Attachment 1, p. 6.

[63]      See for example: Ms Emma King, CEO, Victorian Council of Social Service, Committee Hansard, 8 November 2017, p. 1; Anglicare Australia, Submission 8, Attachment 1, p. 6; Department of Premier and Cabinet, Victoria, Submission 54, p. 18.

[64]      Ms Rachel Stephen-Smith, Minister for Disability, Children and Youth, ACT Parliament, Committee Hansard, 20 October 2017, p. 9.

[65]      Department of Premier and Cabinet, Victoria, Submission 54, p. 18.

[66]      Ms Kym Peake, Secretary, Department of Health and Human Services, Victorian Government, Committee Hansard, 19 September 2017, p. 3.

[67]      National Disability Services, Submission 12, p. 6.

[68]      Department of Premier and Cabinet NSW, Submission 27, p. 4.

[69]      Productivity Commission, National Disability Insurance Scheme (NDIS) Costs Study Report, Canberra, October 2017, p. 55.

[70]      See for example: Anglicare Australia, Submission 8, Attachment 2, p. 6; Vision Australia, Submission 24, p. 7; Multiple Sclerosis Australia, Submission 31, Attachment 1, p. 8; Department of Premier and Cabinet, Victoria, Submission 54,p. 4.

[71]      Productivity Commission, National Disability Insurance Scheme (NDIS) Costs, Study Report, Canberra, October 2017, p. 55.

[72]      Ms Vicki Rundle PSM, Acting Deputy Chief Executive Officer, Market and Supports, NDIA, Committee Hansard, 20 October 2017, p. 28.

[73]      NDIS, Letter to Registered NDIS Providers from CEO David Bowen, 12 June 2017, https://www.ndis.gov.au/news/letter-to-ndia-registered-providers.html (accessed 20 December 2017)

[74]      NDIS, Letter to Registered NDIS Providers from CEO David Bowen, 12 June 2017, https://www.ndis.gov.au/news/letter-to-ndia-registered-providers.html (accessed 20 December 2017)

[75]      NDIS, Media Statement: NDIA Board receives NDIS Independent Pricing Review Report, 30 December 2017, https://www.ndis.gov.au/news/ndis-pricing-review-30dec.html (accessed 30 January 2018)

[76]      See for example: Allied Health Professions Australia, Submission 6, p. 10; Multiple Sclerosis Australia, Submission 31, Attachment 1, p. 9; Australian Services Union, Submission 57, pp. 4–5; Office of the Public Guardian NT, Submission 63, p. 5.

[77]      Productivity Commission, National Disability Insurance Scheme (NDIS) Costs Study Report, October 2017, p. 36.

[78]      Allied Health Professions Australia, Submission 6, p. 10.

[79]      Queensland Government, Submission 72, p. 6.

[80]      Australian Services Union, Submission 57, p. 8.

[81]      Community Mental Health Australia, Submission 3, p. 14.

[82]      National Disability Services, Submission 12, Attachment 1, p. 14.

[83]      ANAO, Submission 10, p. 2.

[84]      Department of Social Services, NDIS Integrated Market, Sector and Workforce Strategy, https://www.dss.gov.au/disability-and-carers/programmes-services/for-people-with-disability/ndis-integrated-market-sector-and-workforce-strategy (accessed 20 December 2017)

[85]      Department of Social Services, Submission 29, p. 12.

[86]      Allied Health Professions Australia, Submission 6, p. 10.

[87]      Department of Premier and Cabinet, Victoria, Submission 54, Attachment 1, pp. 5–6.

[88]      Queensland Government, Submission 72, p. 7.

[89]      Department of Education and Training, Australian Government, Submission 64, p. 13.

[90]      Productivity Commission, National Disability Insurance Scheme (NDIS) Costs, Study Report, October 2017, p. 57.

[91]      Productivity Commission, National Disability Insurance Scheme (NDIS) Costs Study Report, October 2017, p. 336.

[92]      Productivity Commission, National Disability Insurance Scheme (NDIS) Costs Study Report, October 2017, p. 57.

[93]      NDIA, Submission 41, p. 6.

[94]      NDIA, Submission 41, p. 7.

[95]      NDIS, ILC Commissioning Framework co-design, https://www.ndis.gov.au/communities/key-ilc-documents.html (accessed 20 December 2017)

[96]      NDIA, Submission 41, p. 7.

[97]      Department of Social Services, Submission 29, p. 8.

[98]      NDIA, Submission 41, p. 8.

[99]      Carers NSW, Submission 55, p. 13.

[100]    See for example: National Disability Services, Submission 12, p. 4; cohealth, Submission 34, p. 6; Mental Illness Fellowship of Australia, Submission 44, p. 9; Mental Health Australia, Submission 50, p. 11; Australian Red Cross, Submission 67, p. 6.

[101]    Catholic Social Services Australia, Submission 32, p. 1.

[102]    See for example: Multiple Sclerosis Australia, Submission 31, Attachment 1, p. 7; VCOSS, Submission 65, p. 23.

[103]    Productivity Commission, National Disability Insurance Scheme (NDIS) Costs Study Report, October 2017, p. 52.

[104]    VCOSS, Submission 65, p. 23.

[105]    NDIA, Submission 41, p. 8.

[106]    See for example: National Disability Services, Submission 12, p. 4; Municipal Association of Victoria, Submission 30, p. 3; Ms Emma King, CEO, Victorian Council of Social Service, Committee Hansard, 8 November 2017, p. 2.

[107]    Department of Premier and Cabinet, Victoria, Submission 54, p. 15.

[108]    ACT Government, Submission 58, p. 22.

[109]    Mental Illness Fellowship of Australia, Submission 44, p. 10.

[110]    VCOSS, Submission 65, p. 24.

[111]    Autism Spectrum Australia, Submission 40, p. 4.

[112]    VCOSS, Submission 65, p. 24.

[113]    VCOSS, Submission 65, p. 24.

[114]    National Disability Services, Submission 12, p. 4.

[115]    JFA Purple Orange, Submission 60, p. 4.

[116]    See for example: Australian Blindness Forum, Submission 13, p.4; Vision Australia, Submission 24, p. 6; Municipal Association of Victoria, Submission 30, p. 3; Mental Health Australia, Submission 50, p. 13.

[117]    Mental Health Australia, Submission 50, p. 13.

[118]    NDIS, Local Area Coordination, https://www.ndis.gov.au/communities/local-area-coordination#do (accessed 20 December 2017).

[119]    Royal Institute for Deaf and Blind Children, Submission 35, p. 14.

[120]    Department of Premier and Cabinet, Victoria, Submission 54, pp. 15–16.

[121]    Ms Carly Nowell, Policy Adviser, VCOSS, Committee Hansard, 8 November 2017, p. 13.

[122]    Mental Health Australia, Submission 50, p. 12.

[123]    Physical Disability Council of NSW, Submission 56, p. 6.

[124]    Queensland Government, Submission 72, p. 4.

[125]    See for example: Macular Disease Foundation Australia, Submission 28, p. 5; Carers Australia, Submission 51, p. 6; Refugee Council of Australia, Submission 59, pp.5–6.

[126]    Australian Blindness Forum, Submission 13, p. 4.

[127]    Ms Jennifer Grimwade, Executive Officer, Australian Blindness Forum, Committee Hansard, 20 October 2017, p. 21.

[128]    Mental Health Council of Tasmania, Submission 19, p. 6.

[129]    Can:Do Group, Submission 25, p. 9.

Chapter 4 - Thin markets and emerging service gaps

[1]        See for example: cohealth, Submission 34, p. 8; Victorian Government, Submission 54; pp. 4 and 17; Tasmanian Government, Submission 75, p. 7.

[2]        Municipal Association of Victoria, Submission 30, p. 3.

[3]        VCOSS, Submission 65, p. 16.

[4]        See for example: Occupational Therapy Australia, Submission 26, p. 6; Mental Illness Fellowship of Australia, Submission 44, p. 10; Carers NSW, Submission 55, p. 6; Physical Disability Council of NSW, Submission 56, p. 3; Speech Pathology, Submission 62, p. 16.

[5]        Northern Territory PHN, Submission 76, p. 1.

[6]        National Disability Services, Submission 12, Attachment 1, p. 12.

[7]        Mr Terence Cleary, Executive Manager, Community Care and Access, Anglicare NT, Committee Hansard, 21 September 2017, p. 20.

[8]        Dr Adrienne McGhee, Principal Policy and Research Officer, Office of the Public Advocate, Committee Hansard, 26 September 2017, p. 1.

[9]        Ms Rachel Stephen-Smith, Minister for Disability, Children and Youth, ACT Parliament, Committee Hansard, 20 October 2017, p. 9.

[10]      See for example: Victorian Government, Submission 54, p. 18; VCOSS; Catholic Social Services Australia, Submission 32, p. 4; Submission 65, p. 5.

[11]      Catholic Social Services Australia, Submission 32, p. 4.

[12]      See for example: Catholic Social Services Australia, Submission 32, p. 10; cohealth, Submission 34, p. 7; VCOSS, Submission 65, p. 17.

[13]      VCOSS, Submission 65, p. 17.

[14]      See for example: cohealth, Submission 34, p. 8; VCOSS, Submission 65, p. 17; Mr Tom Symondson, CEO, Victorian Healthcare Association, Committee Hansard, 19 September 2017, p. 13.

[15]      Victorian Healthcare Association, Submission 11, p. 2.

[16]      Ms Noelene Swanson, State Manager, Northern Territory, National Disability Services, Committee Hansard, 21 September 2017, p. 20.

[17]      Victorian Government, Submission 54, p. 17.

[18]      Royal Australian College of General Practitioners, Submission 15, p. 1.

[19]      NDIA, NDIS Market Approach Statement of Opportunity and Intent, November 2016, p. 29.

[20]      See for example: Victorian Government, Submission 54, p. 18; Victoria Legal Aid, Submission 79, p. 7; Mr Terence Cleary, Executive Manager, Community Care and Access, Anglicare NT, Committee Hansard, 21 September 2017, p. 20.

[21]      Victoria Legal Aid, Submission 79, p. 7.

[22]      Victoria Legal Aid, Submission 79, p. 7.

[23]      Victorian Government, Submission 54, p. 18.

[24]      Tasmanian Government, Submission 75, p. 7.

[25]      Mr Terence Cleary, Executive Manager, Community Care and Access, Anglicare NT, Committee Hansard, 21 September 2017, p. 20.

[26]      Office of the Public Guardian NT, Submission 63, p. 6.

[27]      Victoria Legal Aid, Submission 79, p. 9.

[28]      Victorian Government, Submission 54, p. 18.

[29]      Productivity Commission, National Disability Insurance Scheme (NDIS) Costs Study Report, October 2017, p. 54.

[30]      VCOSS, Submission 65, p. 9.

[31]      Physical Disability Council of NSW, Submission 56, p. 7.

[32]      Ms Mary Mallett, CEO, Disability Advocacy Network Australia, Committee Hansard, 20 October, p.21.

[33]      Ms Mary Mallett, CEO, Disability Advocacy Network Australia, Committee Hansard, 20 October, p.18.

[34]      Minister for Social Services, The Hon Christian Porter MP, Turnbull Government investing $60 million in disability advocacy, Media Release, 9 August 2017.

[35]      See for example: Office of the Public Advocate , Submission 37, p. 5; Family Advocacy, Submission 52, p. 4; VCOSS, Submission 65, p. 9.

[36]      Family Advocacy, Submission 52, p. 4.

[37]      Ms Mary Mallett, CEO, Disability Advocacy Network Australia, Committee Hansard, 20 October 2017, p. 18.

[38]      Physical Disability Council of NSW, Submission 56, p. 6.

[39]      Physical Disability Council of NSW, Submission 56, p. 6.

[40]      Ms Kym Peake, Secretary, Department of Health and Human Services, Victorian Government, Committee Hansard, 19 September 2017, p. 2.

[41]      Victorian Government, Submission 54, p. 10.

[42]      People With Disability Australia, Submission 77, p. 4.

[43]      VCOSS, Submission 65, p. 9.

[44]      Ms Mary Mallett, CEO, Disability Advocacy Network Australia, Committee Hansard, 20 October 2017, p. 19.

[45]      Joint Standing Committee on the NDIS, Provision of services under the NDIS for people with psychosocial disabilities related to a mental health condition, August 2017, p. x.

[46]      Mental Health Australia, Submission 50, p. 12.

[47]      VCOSS, Submission 65, p. 8.

[48]      Refugee Council of Australia, Submission 59, p. 6.

[49]      Anglicare Australia, Submission 8, Attachment 1, p. 5.

[50]      Office of the Public Advocate, Submission 69, p. 23.

[51]      Can:Do Group, Submission 25, p. 4.

[52]      See for example: Multiple Sclerosis Australia, Submission 31, p. 5; Physical Disability Council of NSW, Submission 56, p. 5; Dr Nick Collyer, Systems Advocate, Queensland Advocacy Inc., Committee Hansard, 26 September 2017, p. 3.

[53]      Mrs Leanne Varga, Systemic Advocate and Campaigns Manager, Family Advocacy, Committee Hansard, 3 October 2017, p. 3.

[54]      Anglicare Australia, Submission 8, Attachment 1, p. 5.

[55]      Multiple Sclerosis Australia, Submission 31, p. 5; Physical Disability Council of NSW, Submission 56, p. 5.

[56]      Anglicare Australia, Submission 8, Attachment 1, p. 13.

[57]      Multiple Sclerosis Australia, Submission 31, Attachment 1, p. 4.

[58]      Making Connections Together, Submission 43, p. 2.

[59]      Productivity Commission, National Disability Insurance Scheme (NDIS) Costs Study Report, October 2017, p. 39.

[60]      Family Advocacy, Submission 52, p. 25.

[61]      Victorian Government, Submission 54, p. 9.

[62]      Office of the Public Advocate (Victoria), Submission 69, p. 24.

[63]      Summer Foundation, Submission 22, p. 27.

[64]      Refugee Council of Australia, Submission 59, p. 1.

[65]      Office of the Public Advocate (Queensland), Submission 37, Appendix 2, pp.1-3.

[66]      See for example: Queensland Advocacy Inc, Submission 21, p. 5; VICSERV, Submission 33, p. 8; VCOSS, Submission 65, p. 18.

[67]      Queensland Advocacy Inc, Submission 21, p. 5.

[68]      Queensland Government, Submission 72, p. 13.

[69]      Office of the Public Advocate (Queensland), Submission 37, p. 7.

[70]      Mr Yuu Matsuyama, Senior Legal Officer, Office of the Public Advocate (Queensland), Committee Hansard, 26 September 2017, p. 2.

[71]      Office of the Public Advocate (Queensland), Submission 37, p. 8.

[72]      VCOSS, Submission 65, p. 18.

[73]      Office of the Public Advocate (Queensland), Submission 37, Appendix 2, p. 3.

[74]      Office of the Public Advocate (Queensland), Submission 37, Appendix 3, p. 2.

[75]      Office of the Public Advocate (Queensland), Submission 37, Appendix 2, p. 2.

[76]      Queensland Government, Submission 72, p. 13.

[77]      Office of the Public Advocate (Queensland), Submission 37, Appendix 3, p. 1.

[78]      Mr John Paterson, CEO, Aboriginal Medical Services Alliance of the Northern Territory (AMSANT), Committee Hansard, 21 September 2017, p. 1.

[79]      Australian Medical Association, Submission 1, p. 7.

[80]      Mr John Paterson, CEO, Aboriginal Medical Services Alliance of the Northern Territory (AMSANT), Committee Hansard, 21 September 2017, p. 1.

[81]      Community Mental Health Australia, Submission 3, p. 4.

[82]      Dr Nick Collyer, Systems Advocate, Queensland Advocacy Inc., Committee Hansard, 26 September 2017, p. 9.

[83]      Office of the Public Guardian NT, Submission 63, p. 5.

[84]      See for example: MJD Foundation, Submission 7, p. 12; Office of the Public Guardian NT, Submission 63, p. 4; Queensland Government, Submission 72, p. 10.

[85]      Australian Medical Association, Submission 1, pp. 7 and 8.

[86]      Mr John Paterson, CEO, Aboriginal Medical Services Alliance of the Northern Territory (AMSANT), Committee Hansard, 21 September 2017, p. 1.

[87]      Office of the Public Guardian NT, Submission 63, p. 5.

[88]      Australian Medical Association, Submission 1, p. 8.

[89]      Community Mental Health Australia, Submission 3, p. 4.

[90]      See for example: Mr John Paterson, CEO, Aboriginal Medical Services Alliance of the Northern Territory (AMSANT), Committee Hansard, 21 September 2017, p. 2; Ms Noelene Swanson, State Manager, Northern Territory, National Disability Services, Committee Hansard, 21 September 2017, pp. 19–20; Mr Terence Cleary, Executive Manager, Community Care and Access, Anglicare NT, Committee Hansard, 21 September 2017, p. 21.

[91]      Mr John Paterson, CEO, Aboriginal Medical Services Alliance of the Northern Territory (AMSANT), Committee Hansard, 21 September 2017, p. 2.

[92]      Queensland Government, Submission 72, p. 11.

[93]      VCOSS, Submission 65, p. 18.

[94]      Ms Noelene Swanson, State Manager, Northern Territory, National Disability Services, Committee Hansard, 21 September 2017, p. 20.

[95]      Mr John Paterson, CEO, Aboriginal Medical Services Alliance of the Northern Territory (AMSANT), Committee Hansard, 21 September 2017, p. 2.

[96]      Mr John Paterson, CEO, Aboriginal Medical Services Alliance of the Northern Territory (AMSANT), Committee Hansard, 21 September 2017, p. 2.

[97]      Queensland Government, Submission 72, p. 10.

[98]      Mr Arthur Rogers, Special Adviser NDIS, Department of Premier and Cabinet, Victorian Government, Committee Hansard, 19 September 2017, p. 8.

[99]      NDIA, Submission 41, p. 8.

[100]    NDIA, Increasing the number of Indigenous Australians working in the disability sector, https://www.ndis.gov.au/people-disability/connecting-mainstream/careers-disability-sector.html (accessed 19 December 2017).