NDIS participant experience in rural, regional and remote Australia

As part of the committee’s role to inquire into and report on the implementation, performance, governance, administration and expenditure of the NDIS, the committee will inquire into and report on the NDIS participant experience in rural, regional and remote Australia.

Further detail about the scope of the inquiry is provided in the Terms of Reference

Submissions closed: 23 February 2024.

Making a submission   

Parliamentary committees undertake inquiries into different topics. As part of an inquiry the committee asks for people’s views and experiences. If you want to have your say about your experiences with the NDIS, you can share your experiences and ideas by writing to the committee – this is called making a submission.

In telling your story in a submission in your own words, you do not need to give the committee medical reports, NDIS participant plans, correspondence with the NDIA or court documents. You may consider including excerpts from such documents to support understanding of your submission, however if such documents contain sensitive information, they will likely be returned to you.

More information about how to make a submission can be found here: Making a submission

What will happen to your submission?

Most submissions received by the committee are published on the committee website with the full name of the submitter. However, in sharing your story with the committee, you can request that the committee:

  • keep your submission confidential and not publish it,
  • publish your submission with your first name only, or
  • publish your submission without your name on it.

If you wish for your submission to be kept confidential or you would like the submission published without your full name on it, please bring this to the attention of the committee when you send your submission. Once the committee has considered any request from you about how to receive your submission and made its decision, it will let you know in writing.

Individual cases or complaints about the NDIS

Submissions that outline details of individual cases or complaints may inform the committee in identifying broader systemic issues for investigation. The committee can draw on individual cases to inform its deliberation.

It is important to note that the committee is not able to provide advice on your individual circumstances. The committee is not able to progress or resolve any individual concerns or complaints about your experience with the NDIS. The committee cannot overturn, or remake decisions made by the National Disability Insurance Agency (NDIA).

There are other avenues available to you to progress or resolve your individual circumstances. These include directly communicating with: 

Committee Secretariat contact:

Joint Standing Committee on the National Disability Insurance Scheme
PO Box 6100
Parliament House
Canberra ACT 2600

Phone: (02) 6277 3083