General issues around the implementation and performance of the NDIS

About this inquiry 

The objective of the committee’s inquiry into General issues around the implementation and performance of the NDIS is to identify broad systemic issues relating to the implementation and operation of the Scheme. After 30 June each year, the committee reports to Parliament on recurrent issues that have arisen and offers recommendations intended to improve the efficiency and effectiveness of the Scheme.  


Unfortunately, the committee does not have the ability to examine individual cases. People with concerns about these matters should contact the National Disability Insurance Agency directly. 


The committee welcomes submissions and information from participants, their carers and family members, as well as service providers and registered plan management providers on the implementation and operation of the NDIS. The committee wants to understand the process that people with disability go through to become Scheme participants, and how they have received and used their package of supports. The committee is also interested to know how service providers are finding the transition to the new Scheme.

Easy English guide to this inquiry

Easy English guide to making a submission

Public Hearings

The committee has been conducting General issues public hearings around Australia in a roving microphone Town Hall style format. The purpose of these hearings is to gather evidence about people’s experiences with the Scheme. Along with written submissions, the evidence is used to inform the committee’s annual report which identifies broad systemic issues with the implementation of the Scheme. A list of completed hearings is available under the link to Public Hearings. Details about upcoming hearings are listed as they are scheduled.


The committee will be undertaking public hearings in the following locations:

Melbourne: Tuesday 26 February 2019-  Registration Form

Committee Secretariat contact:

Joint Standing Committee on the National Disability Insurance Scheme
PO Box 6100
Parliament House
Canberra ACT 2600

Phone: (02) 6277 3083
Fax: (02) 6277 5829