LIST OF RECOMMENDATIONS
A Royal Commission
Recommendation 1
10.10    The
committee recommends that a Royal Commission into violence, abuse and neglect
of people with disability be called, with terms of reference to be determined
in consultation with people with disability, their families and supporters, and
disability organisations.
National disability complaints mechanism
Recommendation 2
10.16    The
  committee recommends the Australian Government consider the establishment of a
  national system for reporting and investigating and eliminating violence, abuse
  and neglect of people with a disability, which should, at a minimum:
  - be required to work
    in collaboration  with existing state and territory oversight mechanisms;
- cover all disability
    workers, organisations and people with disability, without being restricted to
    NDIS participants;
- include a mandatory
    incident reporting scheme; and
- include a national
    worker registration scheme with pre-employment screening and an excluded worker
    register.
10.17  These elements are best implemented through the
  establishment of a national, independent, statutory protection watchdog
  that has broad functions and powers to protect, investigate and enforce
  findings related to situations of violence, abuse and neglect of people with
  disability.
National workforce and workplace regulation
Recommendation 3
10.26    The
  committee recommends the Australian Government establish a scheme to ensure
  national consistency in disability worker training, to include the elements of:
  - mandatory rights
    based training to  develop core competency skills in recognising and reporting
    violence, abuse and neglect of people with disability;
- review of current
    training and qualification levels to be conducted in collaboration with people
    with disability and the disability sector, with a view to increasing
    requirements;
- increased levels of
    training requirements to work with people with disability who have greater
    needs or vulnerabilities; and
- consideration of the
    need for an independent training program accreditation agency or body to
    oversee the scheme.
Recommendation 4
10.27    The
  committee recommends the Australian Government consider establishing a
  disability worker registration scheme, to include the elements of:
  - nationally consistent
    pre-employment screening;
- an excluded worker
    registration scheme, tied to a mandatory incident reporting scheme;
- yearly worker
    registration scheme, with requirements for national criminal checks every five
    years;
- requirements for
    ongoing professional development; and
- a step-up system of
    registration, which requires increased training and skills to work with people
    with disability who have increased needs or vulnerabilities.
10.28  The registration worker scheme will be best
  overseen by the national disability watchdog.
Recommendation 5
10.29    The
  committee recommends the Australian Government consider establishing a national
  approach to modify state and territory and Commonwealth service delivery
  accreditation programs, to:
  - ensure national
    consistency in service delivery accreditation programs;
- impose stronger
    requirements for facility and client specific induction training for carers;
- impose a mandatory
    incident reporting requirement tied to ongoing accreditation; and
- consider a scheme to
    impose service delivery standard requirements on management and boards, similar
    to occupational health and safety schemes.
10.30  The changes to accreditation schemes will be
  best overseen by the national disability watchdog.
Access to justice
Recommendation 6
10.32    The
  committee recommends the Australian Government work with state and territory
  governments on the implementation of initiatives to improve access to justice
  for people with disability contained in the reports by the Law Reform Commission,
  Equality, Capacity and Disability in Commonwealth Laws,  the  Human
  Rights Commission, Equal Before the Law and Productivity Commission, Access
    to Justice Arrangements, with particular focus on:
  - better intervention
    and support services;
- expanded Community
    Visitor's schemes;
- improved witness
    support services to people with disabilities;
- creation of an
    assessment protocol that assists police, courts, and correctional institutions
    in identifying people with disabilities. Where identified, a trained officer
    will provide support;
- transparent,
    effective and culturally appropriate complaints handling procedures;
- training for police,
    lawyers and others in justice in needs of people with disability; and
- where a person who
    has been found unfit to plead is to be held in detention, demonstrate that all
    reasonable steps have been taken to avoid this outcome, and that person must be
    held in a place of therapeutic service delivery.
Recommendation 7
10.33    The
committee also recommends that each state and territory implement a Disability
Justice Plan.
Recommendation 8
10.34    The
  committee believes that there is a need for further investigation of access to
  justice issues, with a focus on:
  - national
    implementation of the South Australian model to ensure people with disability
    are able to provide evidence;
- the implementation
    requirements for supported decision-making;
- investigating the
    potential for the UK system of registered intermediaries;
- the access to justice
    needs of specific groups such as women, children, culturally and linguistically
    diverse communities and Aboriginal and, Torres Strait Islander peoples; and
- the indefinite
    detention of people with cognitive impairment or psychiatric disabilities.
State and Territory reporting and investigating
Recommendation 9
10.38    The
  committee recommends the Australian Government work with state and territory
  governments on a nationally consistent approach to existing state and territory
  disability oversight mechanisms, to include;
  - a clear distinction between
    dispute resolution and complaints investigation processes;
- a requirement that
    service delivery organisations should not report to funding agencies due to the
    conflict of interest;
- the principle that
    immediate action be taken on allegations of abuse to ensure the individual's
    safety;
- increased funding for
    community visitor schemes, with consideration these schemes be professionalised
    in all  jurisdictions and with a mandatory reporting requirement for suspected
    violence, abuse or neglect; and
- greater crossover in
    oversight and complaints mechanisms between aged care and disability and
    recognising that over 7000 young people with disability live in aged care
    facilities, ensure that disability service standards are applicable.
10.39   A nationally consistent approach to disability
  oversight mechanisms is best overseen by the national disability watchdog.
The right to self-determination
Recommendation 10
10.41    The
committee recommends that the Australian Government consider driving a
nationally consistent move away from substitute decision-making towards
supported decision-making models.
Recommendation 11
10.44    The
committee recommends that the Australian Government work with state and
territory governments to consider implementing the recommendations of the
Australian Law Reform Commission report Equality, Capacity and Disability in
Commonwealth Laws, in relation to legal capacity and supported
decision-making.
Recommendation 12
10.45    The
  committee recommends the Australian Government work with state and territory
  governments to create national consistency in the administration of
  guardianship laws to ensure:
  - public advocate and
    guardianship functions are separate to ensure independent oversight;
- mandatory training on
    supported decision-making for guardians;
- a requirement for
    guardianship to achieve positive outcomes, not just avoiding risk of negative
    outcomes;
- the ability to have
    nuanced guardianship/decision-making frameworks – to ensure the legal ability
    of parents to advocate on behalf of adult children without having to establish
    legal incapacity;
- that service delivery
    organisations or accommodation providers are never given guardianship;
- automatic increased
    oversight where service delivery organisations or accommodation providers
    recommend families lose guardianship; and
- that Aboriginal and
    Torres Strait Islander peoples' particular circumstances are taken into account
    in developing guardianship systems.
The right to risk 
Recommendation 13
10.48    The
committee recommends state and territory and Commonwealth service delivery
accreditation programs should be modified to impose additional requirements for
positive life outcomes for individual people with disability, rather than a
singular focus on the avoidance of negative outcomes. The committee recommends
this work is best overseen by the national disability watchdog.
Counselling and support services
Recommendation 14
10.50    The
committee recommends all levels of government provide increased funding for
support and counselling services. This should be to create specialist
disability counselling services where required, as well as to mainstream organisations
so they may meet the needs of people with disability.
Advocacy
Recommendation 15
10.52    The
  committee recommends all levels of government acknowledge the vital role that
  formal and informal advocacy plays in addressing violence, abuse and neglect of
  people with disability, by considering:
  - increased training
    for people with disability to recognise violence, abuse and neglect so they can
    self-report;
- government service
    contracts to include provisions to enforce access to facilities for advocates,
    requirement for self-advocacy programs;
- further consideration
    of the Victorian Self Advocacy Resource Unit, with a view to roll out across
    other states and territories;
- funded advocacy
    programs to include training for informal advocates;
- States and
    Territories not to reduce advocacy funding with the rollout of the NDIS.
Recommendation 16
10.53    The
  committee recommends the National Disability Advocacy Program implement the
  following recommendations:
  - significant
    investment to National Disability Advocacy Program funded advocates, to deliver
    equitable access and representation of issues and to match the increased demand
    for advocacy anticipated under the NDIS;
- undertake a review to
    ensure delivered advocacy is appropriately spread across service types and
    complaint types, to ensure the most vulnerable are receiving advocacy;
- increase funding for
    self-advocacy programs;
- ensure that current
    model of funding peak bodies does not inadvertently result in the closure of
    smaller specialist or local advocacy organisations.
- Improved coordination
    between the National Disability Advocacy Program and the National Aged Care
    Advocacy Program.
National Disability Insurance Scheme 
Recommendation 17
10.55    The
  committee recommends of the Government consider the following when rolling out
  the National Disability Insurance Scheme (NDIS):
  - an urgent roll out of
    capacity-building and advocacy support for individuals undertaking negotiations
    for self-directed disability support;
- increased training
    for NDIS planners around intellectual impairment and guidelines on when to
    require decision-making support;
- further investigation
    of whether the current NDIS unit pricing will have an impact on incidents of
    violence, abuse or neglect.
- NDIS quality and
    safeguarding framework must ensure a zero-tolerance approach to restrictive
    practice, and be tied to the National Framework
      for Reducing and Eliminating the Use of Restrictive Practices in the Disability
      Service Sector; and
- amendment of the Quality
    and Safeguarding Framework to include advocacy as a key component to reduce
    and address incidents of violence, abuse and neglect.
Restrictive practice
Recommendation 18
10.58    The
  committee recommends the Australian Government work with state and territory
  governments to implement a national zero-tolerance approach to eliminate
  restrictive practice in all service delivery contexts. This would entail:
  - ensuring the national
    framework is properly implemented across all jurisdictions, as a mandatory,
    reviewable and enforceable scheme, with oversight by a qualified senior
    practitioner and with a mandatory element of positive behaviour support;
- a scheme that is not
    limited to the disability sector, but applies to all places where restrictive
    practice is used against people with disability; and
- imposing requirements
    for the use of positive behaviour management tools. These policies and
    guidelines would be guided by the following principles:
- Policies and advice need
    to be available to the general public and linked in with behaviour and
    discipline policy.
- The preferred
    substitution of positive behavioural management tools such as Applied
    Behavioural Analysis for 'restrictive practices'.
Recommendation 19
10.59    The
  committee believes that the use of restrictive practice against children must
  be eliminated as a national priority. The committee recommends the Australian
  Government work with state and territory governments to implement a
  zero-tolerance approach to restrictive practice in a schools context, which
  should include:
  - the principle that
    restrictive practice must not form a part of a behaviour management plan;
- written behaviour
    management plans must be agreed to by the student, their parents, the school
    and a Principal Practice Leader or Senior Practitioner (or similar position)
    within the state education department;
- that parents must be
    notified should there be an instance of emergency restrictive practice being
    used;
- specialist support be
    made available by the state education department to guide and support teachers,
    students and families through the understanding and implementation of these new
    policies; and
- a compulsory unit of
    training should be developed and delivered to all principals, teachers and
    teachers' aides to ensure that these new policies are clearly understood and
    implemented. This training should be made available to interested students and
    families.
Housing options
Recommendation 20
10.62    The
committee recommends the Australian Government work with state and territory governments
to consider the principle that there should be no enforced shared accommodation
for people with disability.
Recommendation 21
10.63    The
committee encourages increased resources for public and social housing for
people with disability, including models where people with disability may
choose to cohabitate with other people with a disability or abled people. The
goal being to achieve a move away from institutions and forced congregate
housing models.
Recommendation 22
10.64    The
committee recommends all accommodation and service delivery funding agreements
should have a mandatory gender-sensitivity requirement, particularly that
people with disability must have a choice as to the gender of who provides
intimate forms of care.
Schools
Recommendation 23
10.66    The
  committee recommends the Australian Government work in collaboration with the
  states and territories to address the needs of children and young people with
  disability in schools to:
  - establish a national
    program to address bullying of students with disability;
- ensure that schools
    are adequately funded to provide for the needs of students with disability, and
    ensure schools must spend this funding on those students, not merge it into the
    mainstream budget;
- ensure adequate
    funding for improved disability school transport, with  a maximum school
    transport time limit to limit the travel time of students with a disability;
- develop a national
    requirement that schools may not exclude students with disability from school
    activities, purely on the basis of the student's disability; and
- ensure that all disability oversight
    systems must include schools.
Recognition of disability in protective policy
Recommendation 24
10.68    The
  committee recommends that the Australian Government consider amending the
  following protective policies to include the specific needs of people with
  disability, to ensure that people with disability are afforded the full range
  of rights protections that are available to people without disability:
  - the National
    Disability Strategy must be updated to refer to the specific needs of
    children and young people, must address violence, abuse or neglect of people
    with disability and should be linked to domestic violence frameworks;
- the National Plan
    to Reduce Violence against Women and their Children must be updated to 
    include institutional and disability accommodation settings;
- the National
    Framework for Protecting Australia's Children must be updated to address
    the specific needs of children with disability, and
- in order to put effect to these
    frameworks, there must be increased funding to support women with disability
    escaping domestic violence.
Data
Recommendation 25
10.74    The
  committee recommends that the Australian Bureau of Statistics ensures all of
  its surveys are inclusive of people with disability. The committee further
  recommends that the Australian Government commits additional funding to ensure
  the triennial survey of Disability, Ageing and Carers and the Personal Safety
  Survey include the collection of data on the prevalence of violence, abuse and
  neglect against people with disability. This data should include the following
  information:
  - age;
- gender;
- type of disability;
- place of residence;
- cultural background;
    and
- whether the violence, abuse and neglect
    has been reported to an authority.
Recommendation 26
10.76    The
committee recommends that the National Disability Strategy Progress Report
should include specific data on Aboriginal and Torres Strait Islander peoples
with disability.
Recommendation 27
10.77    The
  committee recommends that the Department of Social Services publish data
  relating to the National Disability Abuse and Neglect Hotline on its website
  every six months. This data should include the following information:
  - age;
- gender;
- cultural background;
- type of disability;
- number of complaints;
- number of complaints
    resolved;
- timeliness of
    resolution; and
- systemic trends in
    relation to abuse and neglect.
Recommendation 28
10.78    The
committee recommends that the Australian Institute of Health and Welfare's
annual report Child Protection in Australia should disaggregate data on
the basis of disability.
Recommendation 29
10.79    The
committee recommends that finalisation of the Child Protection National Minimum
Data Sets should be prioritised as this additional data will be a useful
addition to policy makers and service providers in this area.
International Human Rights 
Recommendation 30
10.80    The
committee recommends the Commonwealth review the reports of the United Nations
Committee on the Rights of Persons with Disabilities, with a view to giving
effect to recommendations that would improve Australia's adherence to the human
rights obligations that have been voluntarily undertaken.
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