The 13 standards for providing quality
palliative care for all Australians
Source: Palliative Care Australia, Standards for Providing
Quality Palliative Care for all Australians, May 2005, pp. 6–7
http://www.palliativecare.org.au/Portals/46/Standards%20for%20providing%20quality%20palliative%20care%20for%20all%20Australians.pdf (accessed 9 October 2012).
Care, decision-making and care planning are each based on a
respect for the uniqueness of the patient, their caregiver/s and family. The
patient, their caregiver’s and family’s needs and wishes are acknowledged and
guide decision-making and care planning.
The holistic needs of the patient, their caregiver/s and
family, are acknowledged in the assessment and care planning processes, and
strategies are developed to address those needs, in line with their wishes.
Ongoing and comprehensive assessment and care planning are
undertaken to meet the needs and wishes of the patient, their caregiver/s and
Care is coordinated to minimise the burden on patient, their
caregiver/s and family.
The primary caregiver/s is provided with information,
support and guidance about their role according to their needs and wishes.
The unique needs of dying patients are considered, their
comfort maximized and their dignity preserved.
The service has an appropriate philosophy, values, culture,
structure and environment for the provision of competent and compassionate
Formal mechanisms are in place to ensure that the patient,
their caregiver/s and family have access to bereavement care, information and
Community capacity to respond to the needs of people who
have a life limiting illness, their caregiver/s and family is built through effective
collaboration and partnerships.
Access to palliative care is available for all people based
on clinical need and is independent of diagnosis, age, cultural background or
The service is committed to quality improvement and research
in clinical and management practices.
Staff and volunteers are appropriately qualified for the
level of service offered and demonstrate ongoing participation in continuing
Staff and volunteers reflect on practice and initiate and
maintain effective self-care strategies.
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