General Issues 2021


November 2021

© Commonwealth of Australia 2021
ISBN: 978-1-76093-329-6

View the report as a single document:

View the report as separate downloadable parts:


List of Recommendations

Chapter 1—Introduction

  Purpose of this report
  Structure of the report
  Update on numbers of NDIS participants
  Notes on terminology and references

Chapter 2—Updates to the NDIS and the work of other bodies

  Major changes to the NDIS announced since December 2020
  The work of other bodies

Chapter 3—The committee's work since the last General Issues report

  Overview of the committee's work since December 2020
  Committee view

Chapter 4—Issues raised in evidence

  Appeals Process
  Greater transparency of AAT outcomes for NDIS participants
  Communication issues and complexity associated with navigating NDIS systems and processes
  Technology assessments
  Lack of focus on participant needs and participant choice and agency
  Supporting resources and information for carers
  Qualifications of planners
  Other issues relating to the creation and management of participant plans
  Regional, rural and remote access to the NDIS
  Other issues raised
  Committee view

Chapter 5—Inquiry into Current Scheme Implementation and Forecasting for the NDIS

  Conduct of the inquiry
  Key issues raised in initial evidence
  Committee view

Appendix 1—Australian Government response to the committee's final report on NDIS Planning

Appendix 2—Australian Government response to the committee's report on General Issues 2020

Appendix 3—Australian Government response into the committee's interim report on NDIS Workforce

Appendix 4—Submissions and Additional Information

Appendix 5—Public Hearings

Committee Secretariat contact:

Joint Standing Committee on the National Disability Insurance Scheme
PO Box 6100
Parliament House
Canberra ACT 2600

Phone: (02) 6277 3083