1

Emergency Management – NSW Bushfires

Cameron

2

Service Delivery – Agent Services

Siewert

3

Commission of Audit

Cameron

4

Service Delivery – Face-to-Face

Cameron

5

Service Delivery – Regional and Remote Areas

Cameron

6

Income Management – Place-Based

Siewert

7

Fraud and Compliance – Data Matching

Siewert

8

Fraud and Compliance – Risk Profiling

Siewert

9

Call Wait Times

Siewert

10

Staffing – Non-ongoing Staff - Classifications

Cameron

11

Departmental Reviews

Ludwig

12

Commissioned Reports

Ludwig

13

Briefings for Other Parties

Ludwig

14

Appointments

Ludwig

15

Stationery

Ludwig

16

Media Subscriptions

Ludwig

17

Media Monitoring

Ludwig

18

Media Training

Ludwig

19

Communications Staff

Ludwig

20

Provision of Equipment

Ludwig

21

Travel Costs

Ludwig

22

Grants

Ludwig

23

Government Payments of Accounts

Ludwig

24

Consultancies

Ludwig

25

Meeting Costs

Ludwig

26

Hospitality and Entertainment

Ludwig

27

Public Service Efficiencies

Ludwig

28

Ministerial Office Security Classifications

Ludwig

29

Executive Coaching and Leadership Training

Ludwig

30

Staffing Reductions

Ludwig

31

Staffing Cessations

Ludwig

32

Staffing Recruitment

Ludwig

33

Coffee Machines

Ludwig

34

Printing

Ludwig

35

Corporate Cars

Ludwig

36

Taxi Costs

Ludwig

37

Hire Cars

Ludwig

38

Credit Cards

Ludwig

39

Electricity Purchasing

Ludwig

40

Ministerial Briefings

Ludwig

41

Departmental Senate Estimates Briefing

Ludwig

42

Freedom of Information

Ludwig

43

Functions

Ludwig

44

Red Tape Reduction

Ludwig

45

Income Support Recipients

Edwards

46

Call Wait Times

Siewert

47

Centrelink Appeals and Reviews

Siewert

48

Member of a Couple Issues

Siewert

49

Freedom of Information – Own Files

Siewert

50

Fraud and Compliance – Public Tip-offs

Siewert

51

Fraud and Compliance – Member of a Couple

Siewert

52

Fraud and Compliance- Optical Surveillance

Siewert

53

Fraud and Compliance – Use of Private Detectives

Siewert

54

Unauthorised Access

Siewert

55

Security Guards

Siewert

56

Young Mothers Program

Siewert

57

Social Work Services

Siewert

58

Centrelink Reviews and Appeals – Update

Siewert

59

Weekly Payments of Centrelink Benefits

Siewert

60

Crisis Payment

Siewert

61

Payment by Cheque

Siewert

62

Advance Payments

Siewert

63

Complaints against Staff - Centrelink

Siewert

64

Centrepay – Independent Review

Siewert

65

Restricted Servicing Arrangements

Siewert

66

Customer Aggression

Siewert

67

Centrelink Reviews and Appeals

Siewert

68

Customer Calls

Cameron

69

Changes to the Machinery of Government

Cameron

70

Departmental Staffing and Infrastructure

Cameron

71

Freedom of Information

Cameron

72

Information Technology – Express Plus Mobile Apps

Cameron

73

Information Technology – Child Support System (CUBA)

Cameron

74

Information Technology – Income Security Integrated System (ISIS)

Cameron

75

Capability Review, Future Jobs Plan, National Commission of Audit

Cameron

76

Research

Cameron

77

Not-for-profit Sector

Cameron

78

Centrepay Review

Cameron

79

Waiting Times and Customer Issues

Cameron

80

Administrative Appeals Tribunal

Cameron

81

Social Security Appeals Tribunal

Cameron

82

Centrelink Vulnerability Indicators

Cameron

83

Unauthorised Access

Cameron

84

Security Guards

Cameron

85

Helping Young Parents Program

Cameron

86

Weekly Payment of Centrelink Benefits

Cameron

87

Crisis Payment

Cameron

88

Debts - Centrelink

Cameron

89

Rent Assistance Overpayments

Cameron

90

Centrelink Overpayments – Former Payment Recipients

Cameron

91

Waiver of Debts under the ‘special circumstances’ provisions

Cameron

92

Paid Parental Leave

Cameron

93

Chronic Disease Dental Scheme

Bushby

94

Fraud and Tip-offs

Moore

95

Appeals, Reviews and Complaints – Child Care Payments

Moore

96

Income Management

Siewert

97

Appeals, Reviews and Complaint

Moore

Article The Australian 28 October 2013: ‘PM urged to review fire aid’ – tabled on 21 November 2013 by Senator the Hon Doug Cameron

Article The Land, Sydney 24 October 2013: ‘In the firing line’ – tabled on 21 November 2013 by Senator the Hon Doug Cameron

Article Sydney Morning Herald 21 October 2013: ‘Government cut in aid ‘heartless’’- tabled on 21 November 2013 by Senator the Hon Doug Cameron

Joint Media Statement – additional information provided on 21 November 2013 by Senator the Hon Marise Payne, Minister for Human Services