Following a referral on 6 December 2017 from the Minister for Health and Sport, The Hon Greg Hunt MP, the Committee inquired into and reported on the Quality of Care in Residential Aged Care Facilities in Australia.
The Committee invited interested persons and organisations to make submissions addressing the terms of reference by Thursday, 1 March 2018. Information that may assist in preparing a submission to the Committee may be viewed here.
The Committee is unable to investigate individual cases. If you have concerns or complaints in relation to the treatment of a resident or the quality of service provided in an aged care facility please consider contacting the Aged Care Complaints Commissioner on 1800 550 552 or the relevant organisation in your state or territory below.
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Australian Capital Territory
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Older Persons Abuse Prevention Referral and Information Line
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02 6205 3535
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New South Wales
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NSW Elder Abuse Helpline
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1800 628 221
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Northern Territory
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Northern Territory Police
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131 444
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Queensland
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Elder Abuse Prevention Unit
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1300 651 192
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South Australia
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Aged Rights Advocacy Service
SA Elder Abuse Prevention Phone Line and Referral Service
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08 8232 5377 (Adelaide)
1800 700 600 (rural)
1800 372 310
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Tasmania
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Elder Abuse Helpline
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1800 441 169
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Victoria
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Senior Rights Victoria
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1300 368 821
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Western Australia
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Advocare Inc.
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1300 724 679 (Perth)
1800 655 566 (rural)
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