Abbreviations
| ACA |
Australian Communications Authority |
| ACCC |
Australian Competition and Consumer Commission |
| ATUG |
Australian Telecommunications Users Group |
| CSG |
Customer Service Guarantee |
| CSP |
carriage service provider |
| ISDN |
Integrated Services Digital Network |
| NRS |
National Relay Service |
| PSTN |
public switched telephone network |
| RTIF |
Regional Telecommunications Infrastructure Fund |
| TIO |
Telecommunications Industry Ombudsman |
| TPA |
Trade Practices Act 1974 |
| USO |
universal service obligation |
| USP |
universal service provider |
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