Medical complaints process in Australia

The committee considered this inquiry in the 44th Parliament. The inquiry lapsed at the dissolution of the Senate on 9 May 2016.

On 15 September 2016, the Senate agreed to re-adopt the inquiry with a reporting date of 16 November 2016.

The committee has resolved not to call for new submissions but to rely on submissions received during the 44th Parliament. All correspondence and evidence previously received for this inquiry has been made available to the new committee.  This means that submissions already provided to the committee about this issue do not need to be re-submitted.


On 2 February 2016, the Senate referred the following matter to the Senate Community Affairs References Committee for inquiry and report:

The medical complaints process in Australia.

The terms of reference are:

  1. the prevalence of bullying and harassment in Australia’s medical profession;
  2. any barriers, whether real or perceived, to medical practitioners reporting bullying and harassment;
  3. the roles of the Medical Board of Australia, the Australian Health Practitioners Regulation Agency and other relevant organisations in managing investigations into the professional conduct (including allegations of bullying and harassment), performance or health of a registered medical practitioner or student;
  4. the operation of the Health Practitioners Regulation National Law Act 2009 (the National Law), particularly as it relates to the complaints handling process;
  5. whether the National Registration and Accreditation Scheme, established under the National Law, results in better health outcomes for patients, and supports a world-class standard of medical care in Australia;
  6. the benefits of ‘benchmarking’ complaints about complication rates of particular medical practitioners against complication rates for the same procedure against other similarly qualified and experienced medical practitioners when assessing complaints;
  7. the desirability of requiring complainants to sign a declaration that their complaint is being made in good faith; and
  8. any related matters.

Please note the committee has published a guide to interpreting the terms of reference, which is available on the main terms of reference page.

Submissions were sought by 13 May 2016. The reporting date is 16 November 2016. On 10 November 2016, the Senate granted an extension of time for reporting until 30 November 2016.

Committee Secretariat contact:

Committee Secretary
Senate Standing Committees on Community Affairs
PO Box 6100
Parliament House
Canberra ACT 2600

Phone: +61 2 6277 3515
community.affairs.sen@aph.gov.au

Past Public Hearings

22 Nov 2016: Canberra
01 Nov 2016: Sydney

more...

Inquiry Status

Submissions Closed

How to make a submission

The committee invites individuals and organisations to send in their opinions and proposals in writing (submissions)

Accessibility

If you require any special arrangements to enable you to participate in the Committee's inquiry, please contact the Committee Secretariat.

Further information regarding accessibility can be found at www.aph.gov.au/Help/Accessibility