Appendix 5Public hearings and witnesses

Friday 28 June 2024

Main Committee Room

Parliament House

Canberra

Centre For Women's Economic Safety

Ms Rebecca Glenn, Founder and Chief Executive Officer

ANROWS

Dr Tessa Boyd-Caine, Chief Executive Officer

Dr Rebecca Goodbourn, Senior Project Officer

Women's Legal Services Australia

Dr Jennie Gray, Deputy Chair of WLSA and Chief Executive Officer of Women's Legal Service WA

Ms Elise Whitmore, Committee member of WLSA and Principal Solicitor at Women's Legal Service Tasmania

Flequity Ventures

Ms Catherine Fitzpatrick, Founder and Managing Director

Relationships Australia

Mr Nick Tebbey, National Executive Officer

Dr Susan Cochrane, National Policy Manager

Australian Federal Police

Commander Helen Schneider, Human Exploitation

Department of the Prime Minister and Cabinet

Ms Padma Raman, Executive Director, Office for Women

Department of Social Services

Mr Ben Peoples, Group Manager, Participation and Family Payments

Mr Patrick Burford, Group Manager, Communities

Mr Tim Crosier, Branch Manager, National Policy, Ending Gender-based Violence

Services Australia

Ms Kirsty Faichney, Deputy Chief Executive Officer, Program Design

Ms Jodie Robinson, General Manager, Child Support and Tailored Services

Ms Juleigh Cook, Acting General Manager, Working Age and Pension Programs

Mr Tony Piazza, General Manager, Families, Indigenous and Tailored Programs

The Treasury

Mr Robb Preston, Assistant Secretary, Banking, Credit and Insurance Branch

Ms Shibani Iyer, Acting Assistant Secretary, Member Outcomes and Governance Branch

Australian Securities and Investment Commission (ASIC)

Mr Alan Kirkland, Commissioner

Mr Michael Dorman, Senior Manager, Strategic Surveillance

Ms Danille Abbot, Senior Manager, Indigenous Outreach Program

Monday 8 July 2024

Parkroyal Melbourne Airport

Melbourne Airport, Arrival Dr, Tullamarine, Melbourne

Customer Owned Banked Association

Mr Michael Lawrence, Chief Executive Officer

Mrs Darlene Mattiske-Wood, Board Director

Financial Counselling Australia

Dr Domenique Meyrick, co- Chief Executive Officer

Mr Peter Gartlan, co- Chief Executive Officer

Economic Abuse Reference Group

Ms Laura Bianchi, Managing Solicitor, Financial Abuse Service NSW, Redfern Legal Centre

Ms Jasmine Opdam, Senior Policy and Advocacy Officer, Financial Abuse Service NSW, Redfern Legal Centre

Ms Julia Davis, Senior Policy and Communications Officer, Financial Rights Legal Centre

Ms Dacia Abela, Program Manager, Economic Justice Program, WEstjustice

Women’s Legal Services Victoria

Ms Jess De Vries, Director, Legal Services

Ms Bronwyn Davis, Family Violence Financial Counsellor

AustralAsian Centre for Human Rights and Health

Dr Manjula O'Connor, Executive Director

Australian Banking Association

The Hon Anna Bligh, Chief Executive Officer

Ms Amanda Pullinger, Head of Customer Policy

Bendigo and Adelaide Bank

Mr Richard Fennell, Chief Customer Officer Consumer Banking

Ms Hayley Bransgrove, Customer Advocate

Mr Will Conlan, Chief of Staff

NAB

Ms Jocelyn Turner, Executive, Resolution and Remediation

Mr Edward Grieve, Head of NAB Assist

Commonwealth Bank

Ms Kylie Rixon, Chief Risk Officer, Retail Banking Services

Ms Angela Macmillan, Group Customer Advocate

Tuesday 9 July 2024

Adelaide Town Hall

128 King William St

Adelaide

Westpac

Mrs Lisa Pogonoski, General Manager, Customer Solutions

Mr Adrian Ahern, Group Customer Advocate

Uniting Communities

Mr Simon Schrapel AM, Chief Executive

Mr David Ferraro, Manager - Lawyer

Mrs Belinda Lambert, Lawyer

Ms Rachael Pearse, Advocacy Project Officer

Single Mother Families Australia

Ms Terese Edwards, Chief Executive

Aged Rights Advocacy Service

Ms Carolanne Barkla, Chief Executive Officer

Wednesday 10 July 2024

Mercure Perth

10 Irwin Street

Perth

Economic Abuse Reference Group of Western Australia

Ms Bev Jowle, Chief Executive Officer, Consumer Credit Legal Service WA

Ms Mel Hopkinson, Chief Executive Officer, Financial Counsellors WA

Dr Alison Evans, Chief Executive Officer, Centre for Women's Safety and Wellbeing

Mr Jack Thornton, State Coordinator, Economic Abuse Reference Group WA and Policy

Ms Sarah Holman, Community Legal Education and Communications Coordinator, Consumer Credit Legal Service WA

Jacaranda Community Centre

Mrs Lyndsey Fitzgerald, Chief Executive Officer

Ms Shenane Hogg, Private capacity

Women’s Legal Services Western Australia

Ms Merlene Price, Financial Counsellor

Ms Georgina Cahill, Client Support Worker

Aboriginal Family Legal Service WA

Mrs Gail Dodd, Principal Legal Officer

Ms Beverly Eades, Social Worker

Ms Diane Welsh, Social Worker

Curtin University

Professor Jaya A R Dantas, Dean, International

Anglicare WA

Mr Colin Harte, Practice Consultant, Financial Inclusion

Financial Wellbeing Collective

Ms Helena Jakupovic, General Manager

Thursday 8 August 2024

1R0, Main Committee Room

Australian Parliament House

Canberra

Ms Cathy Oddie, Private capacity

Ms Janine Rees, Private capacity

ANZ

Mrs Katherine Bray, Managing Director, Retail Banking

Ms Evelyn Halls, Customer Fairness Advisor

Insurance Council Australia (via videoconference)

Ms Kylie Macfarlane, Chief Operating Officer

Ms Alix Pearce, Director Climate and Social Policy

Afterpay (via videoconference)

Mr Michael Saadat, International Head of Public Policy

Ms Clare Girdwood, Global Customer Service Leader

Zip (via videoconference)

Mr Peter Gray, Co-founder and Chief Executive Officer, ANZ

Mr Chris Patrick, Chief Operating Officer, ANZ

Latitude Financial Services (via videoconference)

Mr Mark Brudenell, Chief Risk Officer

Ms Cassie Brice, General Manager, Customer Care

Australian Finance Industry Association (via videoconference)

Ms Diane Tate, Chief Executive Officer

Super Members Council

Ms Misha Schubert, Chief Executive Officer

Ms Mel Birks, Executive General Manager Policy

The Association of Superannuation Funds of Australia

Ms Fiona Galbraith, Director, Policy

Women in Super (via videoconference)

Ms Jo Kowalczyk, Chief Executive Officer

Friday 9 August 2024

Avenue 2 & 3 Rooms

International Hotel

Corner of Sturt Hwy & Lake Albert Rd

Wagga Wagga

Riverina Law Society

Mr Jason Goode, Co-President

The Salvation Army

Ms Jennifer Kirkaldy, General Manager of Policy and Advocacy

Ms Jen Cameron, Doorways Coordinator

Mr Joshua Gani, Senior Policy and Advocacy Advisor

Anglicare Financial Counselling Manager

Mr Chris Heckenberg, Outreach Financial Counsellor

Wagga Women’s Health Centre

Ms Johanna Elms, Director

Relationships Australia Wagga

Mrs Samantha M, Case Manager

Sisters Housing Enterprises Inc.

Mrs Nani Coulter, Manager

Mrs Tammy Marks, Senior Case Manager

Ms Megan Clifford, Case Worker

Dr Rachel Hogg, Private capacity

Ms Jenny Rolfe-Wallace, Private capacity

UNSW Tax and Business Advisory Clinic (via teleconference)

Dr Ann Kayis-Kumar, Associate Professor and Clinic Director

Thursday 15 August 2024

Committee Room, 2S3

Australian Parliament House

Canberra

Australian Tax Office

Mr Will Day, Deputy Commissioner, Client Engagement Group

Mr Ben Foster, Acting Deputy Commissioner, Digital Delivery (via videoconference)

Ms Anita Challen, Assistant Commissioner, Frontline Risk and Strategy

Attorney Generals’ Department

Mrs Samantha Byng, Assistant Secretary, Family and Community Safety Branch, Children and Families Division

Ms Catherine Fitch, Assistant Secretary Privacy Reform Taskforce, Integrity Frameworks Division

Ms Kathleen Denley, Assistant Secretary, Family Law Branch, Children and Families Division

Friday 13 September 2024

Main Committee Room

Australian Parliament House

Canberra

Dr Amanda Gearing, Private capacity

Ms Julie Adams, Private capacity (via videoconference)

Domestic, Family and Sexual Violence Commission

Commissioner Micaela Cronin, Commissioner

Australian Financial Complaints Authority

Dr June Smith, Deputy Chief Ombudsman

Ms Natalie Cameron, Lead Ombudsman, Banking and Finance

Ms Clare McCarthy, Acting Executive General Manager, Regulatory, Policy and Research

Australian Retail Credit Association

Mrs Elsa Markula, Chief Executive Officer

Mrs Mary Vancea, General Manager, Legal and Policy

Macquarie Bank

Mr Greg Ward, Deputy Managing Director and Head of Banking and Financial Services Group

Future Group

Ms Christina Hobbs, General Manager of Advocacy and Impact

Lifeline Australia

Ms Emma Carr, National Manager of Strategic Government Relations

Ms Kerry Wall, First Nations Lead DV-alert

Ms Iresha Lehane, Financial Counsellor

Friday 20 September 2024

House of Representatives Committee Room 2R1

Australian Parliament House

Canberra

Law Council of Australia (via videoconference)

Ms Pip Bell, Chair, Financial Services Committee, Business Law Section

Mr Darryl Browne, Chair, National Elder Law and Succession Law Committee

Ms Dana Beiglari, Member, Consumer Law Committee, Legal Practice Section

Mr Nathan MacDonald, Deputy General Manager, Policy

Department of Social Services

Mr Patrick Burford, Group Manager, Communities

Ms Anna Lutz, Group Manager, Ending Gender-Based Violence

Mr Benjamin Peoples, Group Manager, Participation and Family Payments

Services Australia

Ms Kirsty Faichney, Deputy Chief Executive Officer, Program Design

Mr Tony Piazza, General Manager, Families, Indigenous and Tailored Programs

Ms Lauren Callinan, National Manger, Tailored Programs

Ms Cathy Toze, General Manager, Working Age and Pension Programs

Ms Juleigh Cook, National Manager, Centrepay MDT

Ms Jodie Robinson, General Manger, Child Support and Tailored Services

Ms Jodie Robinson, General Manger, Child Support and Tailored Services

Australian Taxation Office

Mr Robert Thomson, Assistant Commissioner, Experience, Government and Case Leadership, Individuals and Intermediaries

Ms Anita Challen, Assistant Commissioner, Strategy, Frontline Risk and Strategy

Ms Claire Miller, Acting Deputy Commissioner, Digital Delivery

Ms Farisha Ali, Assistant Commissioner, Small Business and Individual Objections, Objections and Review

Attorney-General's Department

Ms Celeste Moran, First Assistant Secretary, Integrity Frameworks

Mrs Samantha Byng, Assistant Secretary, Family and Community Safety Branch

Ms Rebecca Mills, Acting Assistant Secretary, Family Law Branch

Ms Virginia Jay, Acting Assistant Secretary, Privacy Reform Taskforce