Appendix 3Recommendations from ASIC's Hardship, hard to get help report
Figure 3.1How lenders can improve support for customers experiencing financial hardship
Source: Australian Securities and Investment Commission (ASIC), Hardship, hard to get help:Findings and actions to support customers in financial hardship, 2024, pp 16-20
Figure 3.2How lenders can improve support for customers experiencing financial hardship
Source: ASIC, Hardship, hard to get help:Findings and actions to support customers in financial hardship, 2024, pp 16-20
Figure 3.3How lenders can improve support for customers experiencing financial hardship
Source: ASIC, Hardship, hard to get help:Findings and actions to support customers in financial hardship, 2024, pp 16-20
Figure 3.4How lenders can improve support for customers experiencing financial hardship
Source: ASIC, Hardship, hard to get help:Findings and actions to support customers in financial hardship, 2024, pp 16-20
Figure 3.5How lenders can improve support for customers experiencing financial hardship
Source: ASIC, Hardship, hard to get help:Findings and actions to support customers in financial hardship, 2024, pp 16-20