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List of tables and maps
Table 2.1—Number of Bank Branches in Australia, 1990–2001 (Page
8)
Table 2.2—Banks: Branch level of Service, 2001, 2002 and
2003 (Page 9)
Table 4.1—Major banks, building societies and credit
unions—the number of outlets offering a branch level of service for 2001, 2002
and 2003 (Page 47)
Table 4.2—The Hawker Inquiry recommendations on branch
closures, the Government response and the ABA’s Transaction Services and Branch
Closure Protocol (Page 49)
Table 6.1—Map showing the areas within 20 km of any Bank
Services Branches (Page 86)
Table 8.1—Credit Unions and Building Societies—Level of
Service, 2001, 2002 and 2003 (Page 103)
Table 8.2—The Heritage Building Society Community Banking
Model (Page 130)
Table 9.1—Agencies and giroPost outlets, June 1990–June 2002
(Page 136)
Table 9.2—Outlets providing other face-to-face banking
services but excluding those delivering a branch level service and giroPost (Page
137)
Figure 10.1—Status of Rural
Transaction Centres, February 2003 (Page 161)
Table 11.1—ATMs and EFTPOS terminals in Australia 1990–2002
(Page 171)
Table 11.2—The number of EFTPOS terminals and ATMs in Australia
and the G10 Nations (Page 172)
Table 11.3—Deposit Account Transaction Charges of Major Banks
(Page 175)
Table 12.1—Number and Proportion of Households with Access
to a Home Computer in Metropolitan and Non-metropolitan Areas: 1998–2002 (Page
184)
Table 12.2—Number and Proportion of Households with Home
Internet Access in Metropolitan and Non-metropolitan Areas: 1998–2002 (Page
185)
Table 12.3—Persons who use the Internet to pay bills or
transfer funds: 2001–2002 (Page 186)
Table 12.4—Payment of bills or transfer of funds using
internet, telephone, EFTPOS and ATM (Page 187)
Table 12.5—Main Reasons for Households being without Home Internet
Access: 2002 (Page 199)
Table 14.1—Use and knowledge of ATMs, EFTPOS, telephone
banking and internet banking by age (Page 218)
Table 14.2—Adults Undertaking Internet and Selected
Electronic Transactions for 1998–2000 and 2000 by age groups (Page 219)
Table 14.3—Paying Bills or Transferring Funds via the
Internet according to age group: 1999–2002 (Page 220)
Table 15.1—Indigenous Discrete Communities (Page 232)
Table 15.2—Remoteness Area of Australia, all Communities and
Reported Usual Population: 2001 (Page 233)
Acronyms and abbreviations
AAPBS Australian Association of Permanent Building Societies
ABA Australian Bankers’
Association
ABARE Australian
Bureau of Agricultural and Resource Economics
ABS Australian
Bureau of Statistics
ACCC Australian
Competition and Consumer Commission
ACCORD Australian Centre for Co-operative Research and Development
ACSWC Australian
Catholic Social Welfare Commission
ADI Authorised
Deposit-taking Institution
AISG ATM
Industry Steering Group
ALGA Australian
Local Government Association
ANZ Australian
and New Zealand Banking Group Limited
APCA Australian
Payments Clearing Association
APRA Australian
Prudential Regulation Authority
ARIA Accessibility/Remoteness
Index of Australia
ASIC Australian
Securities and Investments Commission
ATSIC Aboriginal
and Torres Strait Islander Commission
ATM Automatic
Teller Machine
BDP Basic
Deposit Products
CAEPR Centre
for Aboriginal Economic Policy Research
CDEP Community
Development Employment Program
CDFI Community
Development Finance Institution
COSBOA Council
of Small Business Organisations of Australia
CPSCU CPS
Credit Union (SA) Ltd
CRA Community
Reinvestment Act (USA)
CSO Community
Services Obligation
CTSA Community Teleservices Australia (Inc)
CUSCAL Credit
Union Services Corporation (Australia) Limited
CWA Country
Women’s Association of Australia
DOTARS Department
of Transport and Regional Services
EBT Electronic
Benefits Transfer
EFTPOB Electronic
Funds Transfer at Point of Banking
EFTPOS Electronic
Funds Transfer at Point of Sale
FaCS Department
of Family and Community Services
FSI Financial
System Inquiry
FSRA Financial
Services Reform Act 2001
FSU Finance
Sector Union of Australia
Hawker Report Report from the House of
Representatives Standing Committee on Economics, Finance and Public Administration,
Regional Banking Services: Money too far away, March 1999
HREOC Human
Rights and Equal Opportunity Commission
ISDN Integrated
Service Digital Network
ISP Internet
Service Provider
LGSA Local
Government and Shires Association
LPO Licensed
Post Office
NAB National
Australia Bank
NCC National
Competition Council
NFF National
Farmers’ Federation
OECD Organisation
for Economic Co-operation and Development
OTC Over-the-counter
PCCN Progressive
Community Crow’s Nest Ltd
PIN Personal
identification number
POAAL Post
Office Agents Association Limited
PS 146 ASIC Policy Statement
146: Licensing: Training of financial product advisers
PSA Prices
Surveillance Authority
QGAP Queensland Government Agents Program
RBA Reserve
Bank of Australia
RTC Rural
Transaction Centre
SLA Statistical Local Area
TCU Traditional
Credit Union
TPA Trade
Practices Act 1974
USO Universal
Service Obligation
Wallis
Report Commonwealth of Australia, Financial System Inquiry Final Report, March
1997
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