QoN No. |
Senator |
Broad Topic |
Answer to QoN |
Date Answer Received |
1 |
Cameron |
Annual Report |
(PDF 72KB) |
21/01/2015 |
2 |
Cameron |
Australian Hearing Scoping Study |
(PDF 72KB) |
21/01/2015 |
3 |
Cameron |
Australian Hearing Scoping Study – NDIS
Consultations |
(PDF 76KB) |
21/01/2015 |
4 |
Cameron |
Australian Hearing – Hearing Aid Providers |
(PDF 72KB) |
21/01/2015 |
5 |
Cameron |
Australian Hearing – Cochlear |
(PDF 72KB) |
21/01/2015 |
6 |
Cameron |
Australian Hearing – Processor Upgrade
Programme |
(PDF 72KB) |
21/01/2015 |
7 |
Cameron |
Australian Hearing– Choice Report |
(PDF 72KB) |
21/01/2015 |
8 |
Cameron |
Medicare – Number of Staff |
(PDF 136KB) |
21/01/2015 |
9 |
Cameron |
Medicare – Market Testing |
(PDF 72KB) |
21/01/2015 |
10 |
Cameron |
Medicare – Value of Contract |
(PDF 72KB) |
21/01/2015 |
11 |
Cameron |
Medicare – Alleged Medicare Fraud - QoNs |
(PDF 72KB) |
21/01/2015 |
12 |
Cameron |
Medicare - Fraud |
(PDF 72KB) |
21/01/2015 |
13 |
Siewert |
Income Management – BasicsCard Inquiry Line |
(PDF 72KB) |
21/01/2015 |
14 |
Cameron |
Alleged Medicare Fraud – Customer Contact |
(PDF 93KB) |
21/01/2015 |
15 |
Cameron |
Alleged Medicare Fraud – Information
Commissioner |
(PDF 75KB) |
21/01/2015 |
16 |
Cameron |
Alleged Medicare Fraud – Information
Commissioner |
(PDF 136KB) |
21/01/2015 |
17 |
Cameron |
Alleged Medicare Fraud – Notifications |
(PDF 75KB) |
21/01/2015 |
18 |
Cameron |
Alleged Medicare Fraud – Victorian Police |
(PDF 75KB) |
21/01/2015 |
19 |
Cameron |
Medicare Serious Non-compliance Unit |
(PDF 75KB) |
21/01/2015 |
20 |
Xenophon |
Child Support – WA Case – Debt Amount |
(PDF 112KB) |
21/01/2015 |
21 |
Xenophon |
Child Support – Litigation Policy |
(PDF 113KB) |
21/01/2015 |
22 |
Xenophon |
Child Support – Legal Costs |
(PDF 75KB) |
21/01/2015 |
23 |
Xenophon |
Child Support |
(PDF 85KB) |
21/01/2015 |
24 |
Siewert |
Nominees - Apps |
(PDF 75KB) |
21/01/2015 |
25 |
Siewert |
Aged Care Payments |
(PDF 106KB) |
21/01/2015 |
26 |
Cameron |
Alleged Medicare Fraud – Staff Training |
(PDF 75KB) |
21/01/2015 |
27 |
Cameron |
Centrepay – QoN S2119 |
(PDF 75KB) |
21/01/2015 |
28 |
Cameron |
Centrepay – Alternatives to Consumer Leases |
(PDF 75KB) |
21/01/2015 |
29 |
Cameron |
Centrepay – Staff Training |
(PDF 75KB) |
21/01/2015 |
30 |
Cameron |
Centrepay – Information for Users |
(PDF 93KB) |
21/01/2015 |
31 |
Cameron |
Centrepay – Thorn Group |
(PDF 75KB) |
21/01/2015 |
32 |
Cameron |
Centrepay – Consumer Law Centre |
(PDF 75KB) |
21/01/2015 |
33 |
Cameron |
Centrepay – Working Group |
(PDF 87KB)
Attachment 1 -
(PDF
983KB) |
21/01/2015 |
34 |
Ludwig |
Departmental Rebranding |
(PDF
113KB) |
21/01/2015 |
35 |
Ludwig |
Staffing – Employment of Non-Australian
Citizens |
(PDF 81KB) |
21/01/2015 |
37 |
Ludwig |
Ministerial Personalised Stationary |
(PDF 75KB) |
21/01/2015 |
38 |
Cameron |
Welfare Payments Infrastructure
Transformation |
(PDF 85KB)
Attachment 1 -
(PDF
268KB) |
21/01/2015 |
39 |
Cameron |
Centrelink Job Provider Forms |
(PDF 75KB) |
21/01/2015 |
40 |
Cameron |
Ombudsman’s Report |
(PDF 128KB) |
21/01/2015 |
41 |
Cameron |
Closure of Merimbula Medicare |
(PDF 75KB) |
21/01/2015 |
42 |
Cameron |
PWC Channel Strategy Document |
(PDF 85KB)
Attachment 1 -
(PDF
1,519KB) |
21/01/2015 |
43 |
Cameron |
Centrepay Consumer Leases |
(PDF 75KB) |
21/01/2015 |
44 |
Cameron |
Promotion of No and Low Interest Loans |
(PDF 75KB) |
21/01/2015 |
45 |
Cameron |
Customer Aggression |
(PDF 75KB) |
21/01/2015 |
46 |
Cameron |
Shopfronts |
(PDF 122KB) |
21/01/2015 |
47 |
Cameron |
Overpayments |
(PDF 75KB) |
21/01/2015 |
48 |
Cameron |
Underpayments |
(PDF 75KB) |
21/01/2015 |
49 |
Cameron |
Transactions by Programme Types |
(PDF 151KB) |
21/01/2015 |
50 |
Cameron |
Correctness of Payment |
(PDF 75KB) |
21/01/2015 |
51 |
Cameron |
Audits |
(PDF 75KB) |
21/01/2015 |
52 |
Cameron |
Fraud and Billing Areas |
(PDF 75KB) |
21/01/2015 |
53 |
Cameron |
Enterprise Agreement |
(PDF 75KB) |
21/01/2015 |
54 |
Cameron |
Vision Impaired Access to Website |
(PDF 75KB) |
21/01/2015 |
56 |
Cameron |
ANAO Report Implementation |
(PDF 89KB) |
21/01/2015 |
57 |
Cameron |
Child Support – Statistics |
(PDF 89KB) |
21/01/2015 |
58 |
Cameron |
Child Support - Overpayments |
(PDF 75KB) |
21/01/2015 |
59 |
Cameron |
Child Support – Call Wait Times |
(PDF 75KB) |
21/01/2015 |
60 |
Cameron |
Disability Support Pension (DSP) Changes |
(PDF 75KB) |
21/01/2015 |
61 |
Cameron |
Annual Report – Customer Satisfaction |
(PDF 75KB) |
21/01/2015 |
62 |
Cameron |
KPIs |
(PDF 89KB) |
21/01/2015 |
63 |
Cameron |
Programme Trials |
(PDF 107KB) |
21/01/2015 |
64 |
Cameron |
Immunisation Rates |
(PDF 91KB) |
21/01/2015 |
65 |
Cameron |
Hearing Services |
(PDF 75KB) |
21/01/2015 |
66 |
Cameron |
HECS Reimbursement Scheme |
(PDF 75KB) |
21/01/2015 |
67 |
Cameron |
High Cost Claims Indemnity
Scheme |
(PDF 75KB) |
21/01/2015 |
68 |
Cameron |
Social Workers |
(PDF 75KB) |
21/01/2015 |
69 |
Cameron |
Community Engagement
Officers |
(PDF 75KB) |
21/01/2015 |
70 |
Cameron |
Homelessness Indicators |
(PDF 127KB) |
21/01/2015 |
71 |
Cameron |
Multicultural Service
Officers |
(PDF 75KB) |
21/01/2015 |
72 |
Cameron |
Medicare Fraud and Identity
Theft |
(PDF 75KB) |
21/01/2015 |
73 |
Cameron |
Red Tape Reduction |
(PDF 75KB) |
21/01/2015 |
74 |
Cameron |
Conferences |
(PDF 72KB)
Attachment 1-
(210KB) Attachment 2-
(PDF
6MB) |
22/01/2015 |
75 |
Cameron |
Directing Customer to Apps |
(PDF 75KB) |
21/01/2015 |
76 |
Cameron |
Face to Face Wait Times |
(PDF 467KB) |
21/01/2015 |
77 |
Cameron |
Grandparents Raising
Grandchildren |
(PDF 75KB) |
21/01/2015 |
78 |
Cameron |
Grandparent Advisors |
(PDF 75KB) |
21/01/2015 |
79 |
Cameron |
Staffing |
(PDF 75KB) |
21/01/2015 |
80 |
Cameron |
Enterprise Bargaining |
(PDF 75KB) |
21/01/2015 |
81 |
Cameron |
Fraud |
(PDF 75KB) |
21/01/2015 |
82 |
Cameron |
IT – Digital Transformation
Office |
(PDF 75KB) |
21/01/2015 |
83 |
Cameron |
Staffing – Acting SES |
(PDF 93KB) |
21/01/2015 |
84 |
Cameron |
Wait Times |
(PDF 75KB) |
21/01/2015 |
85 |
Cameron |
Customer Satisfaction |
(PDF 75KB) |
21/01/2015 |
86 |
Cameron |
KPIs |
(PDF 68KB) |
21/01/2015 |
87 |
Cameron |
Claims |
(PDF 90KB) |
21/01/2015 |
88 |
Cameron |
Disability Support Pension |
(PDF 118KB) |
21/01/2015 |
89 |
Cameron |
Disability Support Pension |
(PDF 90KB) |
21/01/2015 |
90 |
Cameron |
Age Pension |
(PDF 90KB) |
21/01/2015 |
91 |
Cameron |
Employment Services |
(PDF 75KB) |
21/01/2015 |
92 |
Cameron |
Job Seeker Compliance |
(PDF 75KB) |
21/01/2015 |
93 |
Cameron |
Employment Services Assessor
Recommendations |
(PDF 75KB) |
21/01/2015 |
94 |
Cameron |
Medicare Enrolments |
(PDF 75KB) |
21/01/2015 |
95 |
Cameron |
Immunisation |
(PDF 75KB) |
21/01/2015 |
97 |
Cameron |
Homelessness Indicator |
(PDF 97KB) |
22/01/2015 |
98 |
Cameron |
Social Workers |
(PDF 75KB) |
21/01/2015 |
99 |
Cameron |
Family Violence |
(PDF 75KB) |
21/01/2015 |
100 |
Cameron |
Homelessness - Referrals |
(PDF 107KB) |
21/01/2015 |
101 |
Cameron |
Drought Coordinators |
(PDF 99KB) |
21/01/2015 |
102 |
Cameron |
Staffing – Indigenous
Programme |
(PDF 75KB) |
21/01/2015 |
103 |
Cameron |
Staffing - FIS |
(PDF 75KB) |
21/01/2015 |
104 |
Cameron |
FIS - Costs |
(PDF 153KB) |
21/01/2015 |
105 |
Cameron |
Rent to Buy |
(PDF 90KB) |
21/01/2015 |
106 |
Cameron |
Rent to Buy |
(PDF 75KB) |
21/01/2015 |
107 |
Cameron |
Centrepay |
(PDF 75KB) |
21/01/2015 |
108 |
Cameron |
Commonwealth Seniors Health
Card |
(PDF 75KB) |
21/01/2015 |
109 |
Cameron |
Refugee and Asylum Seeker
Teams |
(PDF 83KB) |
21/01/2015 |
110 |
Cameron |
Citizenship Test |
(PDF 75KB) |
21/01/2015 |
111 |
Cameron |
Customer Committee |
(PDF 86KB) |
21/01/2015 |
112 |
Cameron |
Transformation Committee |
(PDF 86KB) |
21/01/2015 |
113 |
Cameron |
Quality Guidelines |
(PDF 75KB) |
21/01/2015 |
114 |
Cameron |
ANAO |
(PDF 75KB) |
21/01/2015 |
115 |
Cameron |
Operational Privacy Policy |
(PDF 75KB) |
21/01/2015 |
116 |
Cameron |
Administrative Errors -
Costs |
(PDF 75KB) |
21/01/2015 |
117 |
Cameron |
Identity Fraud |
(PDF 108KB) |
21/01/2015 |
118 |
Cameron |
Administrative Appeals
Tribunal |
(PDF 75KB) |
21/01/2015 |
119 |
Cameron |
Identity Fraud |
(PDF 75KB) |
21/01/2015 |
120 |
Cameron |
CDPP |
(PDF 75KB) |
21/01/2015 |
121 |
Cameron |
Staffing –
Intermittent/Irregular Employees |
(PDF 75KB) |
21/01/2015 |
122 |
Cameron |
Staffing - Training |
(PDF 75KB) |
21/01/2015 |
123 |
Cameron |
Staffing –
Intermittent/Irregular Employees |
(PDF 75KB) |
21/01/2015 |
124 |
Cameron |
Staffing – Ongoing Staff |
(PDF 75KB) |
21/01/2015 |
125 |
Cameron |
Enterprise Bargaining -
Definitions |
(PDF 75KB) |
21/01/2015 |
126 |
Cameron |
Staffing – Workforce
Transformation Programme |
(PDF 90KB) |
21/01/2015 |
127 |
Cameron |
Enterprise Bargaining |
(PDF 75KB) |
21/01/2015 |
128 |
Cameron |
Staff Survey |
(PDF 71KB)
Attachment 1 -
(PDF
225KB) |
21/01/2015 |
129 |
Cameron |
Capability Review |
(PDF 88KB) |
21/01/2015 |
130 |
Cameron |
Capability Review |
(PDF 75KB) |
21/01/2015 |
131 |
Cameron |
Workplace Bullying |
(PDF 75KB) |
21/01/2015 |
132 |
Cameron |
Staffing – IT Working Hours |
(PDF 75KB) |
21/01/2015 |
133 |
Cameron |
Staffing - IT |
(PDF 75KB) |
21/01/2015 |
134 |
Cameron |
Code Breaches |
(PDF 88KB) |
21/01/2015 |
135 |
Cameron |
Service Charter |
(PDF 88KB) |
21/01/2015 |
136 |
Cameron |
Service Charter |
(PDF 75KB) |
21/01/2015 |
137 |
Cameron |
Customer Satisfaction |
(PDF 75KB) |
21/01/2015 |
138 |
Cameron |
Customer Satisfaction -
Feedback |
(PDF 109KB) |
21/01/2015 |
139 |
Cameron |
Customer Satisfaction -
Complaints |
(PDF 75KB) |
21/01/2015 |
140 |
Cameron |
Stakeholder Engagement |
(PDF 75KB) |
21/01/2015 |
141 |
Cameron |
Research - Collaborative |
(PDF 88KB) |
21/01/2015 |
142 |
Cameron |
Research – Non-Government
Bodies |
(PDF 75KB) |
21/01/2015 |
143 |
Cameron |
Procurement |
(PDF 105KB) |
21/01/2015 |
144 |
Cameron |
Customer Satisfaction –
Digital Services |
(PDF 75KB) |
21/01/2015 |
145 |
Cameron |
Welfare Payments
Infrastructure Transformation Programme |
(PDF 75KB) |
21/01/2015 |
146 |
Cameron |
Welfare Payments
Infrastructure Transformation Programme |
(PDF 75KB) |
21/01/2015 |
147 |
Cameron |
Welfare Payments
Infrastructure Transformation Programme |
(PDF 75KB) |
21/01/2015 |
148 |
Cameron |
Welfare Payments
Infrastructure Transformation Programme |
(PDF 75KB) |
21/01/2015 |
149 |
Cameron |
myGov Shopfront |
(PDF 152KB) |
21/01/2015 |
150 |
Cameron |
Identity Fraud |
(PDF 75KB) |
21/01/2015 |
151 |
Cameron |
HPOS |
(PDF 68KB) |
21/01/2015 |
152 |
Cameron |
Customer Services |
(PDF 68KB) |
21/01/2015 |
153 |
Cameron |
Staffing – Employment
Profiles |
(PDF 75KB) |
21/01/2015 |
154 |
Cameron |
Wait Times |
(PDF 75KB) |
21/01/2015 |
155 |
Cameron |
Welfare Payments
Infrastructure Transformation Programme |
(PDF 75KB) |
21/01/2015 |
156 |
Cameron |
Australian Hearing |
(PDF 75KB) |
21/01/2015 |
157 |
Cameron |
Professional Services Review
Committee |
(PDF 88KB) |
21/01/2015 |
158 |
Cameron |
We Campaign |
(PDF 80KB) |
21/01/2015 |
159 |
Xenophon |
WA Enforcement Case |
(PDF 88KB) |
21/01/2015 |
160 |
Xenophon |
WA Enforcement Case |
(PDF 107KB) |
21/01/2015 |
161 |
Xenophon |
WA Enforcement Case |
(PDF 75KB) |
21/01/2015 |
162 |
Xenophon |
WA Enforcement Case |
(PDF 88KB) |
21/01/2015 |
163 |
Xenophon |
WA Enforcement Case |
(PDF 75KB) |
21/01/2015 |
164 |
Xenophon |
WA Enforcement Case |
(PDF 75KB) |
21/01/2015 |
165 |
Xenophon |
WA Non-agency Payment Case |
(PDF 75KB) |
21/01/2015 |
166 |
Xenophon |
WA Non-agency Payment Case |
(PDF 75KB) |
21/01/2015 |
167 |
Xenophon |
WA Non-agency Payment Case |
(PDF 75KB) |
21/01/2015 |
168 |
Xenophon |
WA Non-agency Payment Case |
(PDF 112KB) |
21/01/2015 |
170 |
Xenophon |
WA Non-agency Payment Case |
(PDF 75KB) |
21/01/2015 |
171 |
Xenophon |
WA Non-agency Payment Case |
(PDF 124KB) |
22/01/2015 |
172 |
Xenophon |
WA Non-agency Payment Case |
(PDF 133KB) |
21/01/2015 |
173 |
Bilyk |
Ministerial Functions |
(PDF 75KB) |
21/01/2015 |
174 |
Bilyk |
Ministerial International
Travel |
(PDF 75KB) |
21/01/2015 |
175 |
Bilyk |
Secretary’s Speeches to
Staff |
(PDF 75KB) |
21/01/2015 |
176 |
Bilyk |
Secretary’s Office Upgrades |
(PDF 75KB) |
21/01/2015 |
177 |
Bilyk |
Visit to Torres Strait |
(PDF 95KB) |
21/01/2015 |
178 |
Lines |
Personal Contact Interviews |
(PDF 75KB) |
21/01/2015 |
179 |
Siewert |
Disability Support Pension –
Medical Reviews 2013-14 |
(PDF 106KB) |
21/01/2015 |
180 |
Siewert |
Disability Support Pension –
Medical Reviews 2014-15 |
(PDF 80KB) |
21/01/2015 |
181 |
Moore |
Pension Changes |
(PDF 80KB) |
21/01/2015 |
182 |
Siewert |
Tip-offs resulting in
prosecutions |
(PDF 80KB) |
21/01/2015 |
183 |
Cameron |
Medicare Fraud |
(PDF 80KB) |
21/01/2015 |
184 |
Siewert |
Public Tip-offs |
(PDF 80KB) |
21/01/2015 |
185 |
Siewert |
Fraud - Member of a Couple and “tip-offs” |
(PDF 107KB) |
21/01/2015 |
186 |
Siewert |
Fraud and compliance - optical surveillance |
(PDF 75KB) |
21/01/2015 |
187 |
Siewert |
Fraud and compliance - use of private detectives |
(PDF 75KB) |
21/01/2015 |
188 |
Siewert |
Privacy breaches |
(PDF 95KB) |
21/01/2015 |
189 |
Siewert |
Weekly Payment of Centrelink income support payments |
(PDF 140KB) |
21/01/2015 |
190 |
Siewert |
Payment by cheque |
(PDF 169KB) |
21/01/2015 |
191 |
Siewert |
Advance Payments |
(PDF 80KB) |
21/01/2015 |
192 |
Siewert |
Centrelink - Complaints Against Staff |
(PDF 75KB) |
21/01/2015 |
193 |
Siewert |
Centrepay |
(PDF 119KB) |
21/01/2015 |
194 |
Siewert |
Restricted servicing arrangements |
(PDF 80KB) |
21/01/2015 |
195 |
Siewert |
Customer Aggression |
(PDF 104KB) |
21/01/2015 |
196 |
Siewert |
Centrelink Review and Appeals |
(PDF 104KB) |
21/01/2015 |
197 |
Siewert |
Committees and Advisory Boards |
(PDF 80KB) |
21/01/2015 |
198 |
Siewert |
Rates of debt recovery |
(PDF 80KB) |
21/01/2015 |
199 |
Siewert |
Debt recovery |
(PDF 90KB) |
21/01/2015 |
200 |
Siewert |
Private debt recovery action |
(PDF 80KB) |
21/01/2015 |
201 |
Siewert |
Amount of overpayments |
(PDF 106KB) |
21/01/2015 |
202 |
Siewert |
Debt raising |
(PDF 106KB) |
21/01/2015 |
207 |
Siewert |
Move to Area of Lower Employment Period (MALEP) |
(PDF 75KB) |
21/01/2015 |
209 |
Siewert |
Compensation Preclusion Periods |
(PDF 324KB) |
21/01/2015 |
210 |
Siewert |
Income Maintenance Periods (IMPs) |
(PDF 165KB) |
21/01/2015 |
211 |
Siewert |
Social Security Prosecutions |
(PDF 75KB) |
21/01/2015 |
212 |
Siewert |
Social Security Appeals Tribunal and Administrative Appeals Data |
(PDF 90KB) |
21/01/2015 |
214 |
Siewert |
Security guards at Centrelink offices |
(PDF 175KB) |
21/01/2015 |
216 |
Siewert |
Crisis Payment |
(PDF 179KB) |
21/01/2015 |
217 |
Siewert |
Main reasons for Centrelink overpayments |
(PDF 94KB) |
21/01/2015 |
218 |
Siewert |
Rent Assistance overpayments |
(PDF 90KB) |
21/01/2015 |
219 |
Siewert |
Centrelink overpayments among former payment recipients |
(PDF 75KB) |
21/01/2015 |
220 |
Siewert |
Waiver of debts under the “special circumstances” provisions |
(PDF 75KB) |
21/01/2015 |
221 |
Siewert |
Client engagement |
(PDF 96KB) |
21/01/2015 |