ACCC

Australian Competition and Consumer Commission

APDM

Australia Post Digital Mailbox

APC Act

Australian Postal Corporation Act 1989

APLAC

Australia Post Licensee Advisory Council

BCG

Boston Consulting Group

BPR

Basic postage rate

CAM

Cost allocation methodology

CC Act

Competition and Consumer Act 2010

CEPU (NSW Branch)

Communications Electrical Plumbing Union (NSW Postal and Communications Branch)

CPA

Community Postal Agency

CPI

Consumer Price Index

CPO

Corporate Post Office

CPSU

Community and Public Sector Union

CSOs

Community service obligations

CWA

Country Women's Association

CWU

Communication Workers Union

EPOS

Electronic point of sale

DHS

Department of Human Services

GBE

Government Business Enterprise

LPO

Licensed Post Office

MMF

Mail management fee

NCC

National Competition Council

OECD

Organisation for Economic Co-operation and Development

PIAA

Printing Industries Association of Australia

PMG

Post Master General's Department

POAAL

Post Office Agents Association Limited

UPU

Universal Postal Union

WACC

Weighted average cost capital