Abbreviations

ABAAustralian Banking Association

ACCCAustralian Competition and Consumer Commission

AFCAAustralian Financial Complaints Authority

AIArtificial Intelligence

ANZAustralia and New Zealand Banking Group Limited

AOFMAustralian Office of Financial Management

APRAAustralian Prudential Regulation Authority

ASICAustralian Securities and Investments Commission

ATMAutomated Teller Machine

AUSTRACAustralian Transaction Reports and Analysis Centre

AWSAmazon Web Services

CBACommonwealth Bank of Australia

CEOChief Executive Officer

CommitteeHouse Standing Committee on Economics

CPSCross-Industry Prudential Standard

EFTPOSElectronic Funds Transfer at Point of Sale

ESGEnvironmental, Social and Governance

FDVFamily and Domestic Violence

Hayne RoyalRoyal Commission into Misconduct in the Banking, Superannuation

Commissionand Financial Services Industry

KYCKnow Your Customer

NABNational Australia Bank

NASCNational Anti-Scam Centre

PACTPeople, Accountability, Customers and Trust

RAGRetrieval Augmented Generation

RAPRemedial Action Plan

RBAReserve Bank of Australia

RWARisk Weighted Assets

SMESmall and Medium-sized Enterprise