Appendix 3

Public Hearings

Thursday, 3 October 2019
Committee Room 2S3
Parliament House
Canberra
Australian Council of Social Service (via teleconference)
Ms Jacqueline Phillips, Director of Policy and Advocacy
Ms Charmaine Crowe, Senior Advisor, Social Security
National Social Security Rights Network (via teleconference)
Leanne Ho, Executive Director
Jairaj Manoharachandran, Policy and Law Reform Officer
Ms Katherine Boyle, Board member
Community and Public Sector Union
Mr Michael Tull, Assistant National Secretary
Ms Melissa Donnelly, Assistant National Secretary
Office of the Commonwealth Ombudsman
Mr Michael Manthorpe, Commonwealth Ombudsman
Ms Jaala Hinchcliffe, Deputy Ombudsman
Ms Fiona Sawyers, Senior Assistant Ombudsman
Ms Julia Taylor, Director, Social Services, Indigenous and Disability
Australian National Audit Office
Ms Lisa Rauter, Group Executive Director, Performance Audit Services Group
Mr David Brunoro, Executive Director, Performance Audit Services Group
Services Australia (Department of Human Services)
Ms Annette Musolino, Acting Deputy Secretary, Integrity and Information Group
Mr Jason McNamara, General Manager, Integrity Modernisation
Mr Anthony Seebach, General Manager, Debt and Appeals Division
Ms Jennifer Rufati, General Manager, Smart Centres Operations Division
Department of Social Services
Mr Nathan Williamson, Deputy Secretary, Social Security Stream
Ms Vanessa Lapthorne, Study and Compliance Branch Manager
Friday, 4 October 2019
Acacia 2 Room
The Sebel
1 Marco Polo Drive
Mandurah
Community Legal Centres Association of WA
Ms Sharryn Jackson, Executive Director
Welfare Rights and Advocacy Service
Ms Kate Beaumont, Executive Officer
Fremantle Community Legal Centre (via teleconference)
Mr Antonio Gonzalez, Welfare Rights Advocate
Peel Community Legal Services
Mrs Jackie Wallis, Community and Tenancy Advocate
Financial Counselling Australia
Ms Fiona Guthrie, Chief Executive Officer
Mr Colin Harte, Financial Counsellor with the National Debt Helpline
Financial Counsellors Association of WA
Mrs Diane Hayes, Senior Policy Officer
Australian Privacy Foundation
Mr David Vaile, Chair
Ms Kat Lane, Vice-Chair
Western Australia Council of Social Service
Mr Chris Twomey, Leader, Policy and Research
Passages Youth Engagement Hub – Peel
Ms Jade Gillespie, Co-ordinator
St Vincent de Paul Society WA
Mrs Sandra McKiernan, Executive Manager, Specialist Community Services
WA Association for Mental Health
Ms Taryn Harvey, Chief Executive Officer
Consumers of Mental Health WA
Ms Shauna Gaebler, Chief Executive Officer

Wednesday, 9 October 2019
Seminar Rooms 2 & 3
Monash Conference Centre
Level 7, 30 Collins Street
Melbourne
Australian Lawyers Alliance (via teleconference)
Mr Greg Barns, National Criminal Justice and Human Rights Spokesman
Emeritus Professor Terry Carney AO, Private capacity
Dr Darren O'Donovan, Private capacity
Victoria Legal Aid
Ms Rowan McRae, Executive Director, Civil Justice Access and Equity
Mr Joel Townsend, Program Manager, Economic and Social Rights
Social Security Rights Victoria Inc
Mr John Berrill, Acting Principal Lawyer
Mr Peter Horbury, Manager, Information and Operations
Private individuals
Letecia Luty
Mr Kenneth O’Shea
Australian Association of Social Workers
Ms Christine Craik, President
Ms Angela Scarfe, Senior Policy Advisor
Anglicare Australia (via teleconference)
Ms Kasy Chambers, Executive Director
Uniting Vic.Tas
Ms Joanna Leece, Acting General Manager, Western Victoria and Tasmania
Ms Anna Matina, Acting Executive Officer, Kildonan and Lentara
People with Disability Australia
Ms Romola Hollywood, Director Policy and Advocacy
Children and Young People with Disability Australia
Ms Mary Sayers, Chief Executive Officer
COTA Australia (via teleconference)
Mr Ian Yates, Chief Executive
Jobs Australia
Mrs Debra Cerasa, Chief Executive Officer
Mr David Taylor, Policy Analyst and Media Liaison
Friday, 8 November 2019
Tram Room 28
Tramsheds Function Centre
4 Invermay Road
Launceston
Tasmanian Council of Social Service
Ms Kym Goodes, Chief Executive Oficer
Launceston Community Legal Centre
Ms Emma Smith, Welfare Rights Advocate
Women’s Legal Service Tasmania
Ms Yvette Cehtel, Chief Executive Officer
Monday, 16 December 2019
Committee Room 2S3
Parliament House
Canberra
Australian Taxation Office
Mr Jeremy Hirschhorn, Acting Second Commissioner, Client Engagement
Mr Jason Lucchese, Assistant Commissioner, Single Touch Payroll
Services Australia
Dr Ros Baxter, Deputy Secretary, Integrity and Information Group
Mr Jason McNamara, General Manager, Integrity Modernisation Division
Mr Craig Storen, General Manager, Customer Compliance Division
Mr Anthony Seebach, General Manager, Debt and Appeals Division
Department of Social Services
Mr Shane Bennett, Group Manager, Participation Payments and Families
Ms Vanessa Lapthorne, Branch Manager, Study and Compliance
Department of Employment, Skills, Small and Family Business
Ms Janine Pitt, First Assistant Secretary
Ms Benedikte Jensen, First Assistant Secretary, Labour Market Strategy Division
Mr James Peterswald, Assistant Secretary

Friday, 31 July 2020
Committee Room 2S1
Parliament House
Canberra
Services Australia
Ms Annette Musolino, Deputy Chief Executive Officer, Income Compliance Taskforce
Ms Michelle Lees, Deputy Chief Executive Officer, Customer Service Delivery Group
Ms Liz Bundy, Acting General Manager, Income Compliance Taskforce
Mr Matt Corkhill, Acting General Manager, Integrity Modernisation Division
Ms Lisa Keeling, Acting Chief Counsel, Legal Services Division
Mr Robert McKellar, Acting General Manager, Compliance Assurance Division
Mr Jason McNamara, General Manager, Debt and Appeals Division
Department of Social Services
Ms Kathryn Campbell AO CSC, Secretary
Mr Nathan Williamson, Deputy Secretary
Mr Shane Bennett, Acting Deputy Secretary, Social Security
Ms Mary McLarty, Acting Group Manager, Participation Payments Group
Mr Paul Menzies-McVey, Branch Manager, Legal Services Branch
Australian Taxation Office
Ms Melinda Smith, Chief Service Delivery Officer
Mr Jeremy Hirschhorn, Second Commissioner, Client Engagement
Ms Catherine Willis, ATO General Counsel
Monday, 17 August 2020
Committee Room 2S1
Parliament House
Canberra
Australian Taxation Office (via videoconference)
Ms Melinda Smith, Chief Service Delivery Officer
Mr James O’Halloran, Deputy Commissioner, JobKeeper Payment Program
Ms Catherine Willis, ATO General Counsel
Services Australia
Ms Annette Musolino, Deputy Chief Executive Officer, Income Compliance Taskforce
Ms Michelle Lees, Deputy Chief Executive Officer, Customer Service Delivery Group (via videoconference)
Mr Charles McHardie, Deputy Chief Executive Officer, Transformation Projects Group
Ms Liz Bundy, Acting General Manager, Income Compliance Taskforce
Mr Matt Corkhill, Acting General Manager, Integrity Modernisation Division
Ms Lisa Keeling, Acting Chief Counsel, Legal Services Division
Mr Jason McNamara, General Manager, Debt and Appeals Division
Department of Social Services
Ms Kathryn Campbell AO CSC, Secretary
Mr Nathan Williamson, Deputy Secretary, COVID-19 Taskforce
Mr Shane Bennett, Acting Deputy Secretary, Social Security
Ms Mary McLarty, Acting Group Manager, Participation Payments Group
Mr Paul Menzies-McVey, Branch Manager, Legal Services Branch
Monday, 29 March 2021
Committee Room 2S1
Parliament House
Canberra
Administrative Appeals Tribunal (by videoconference)
Ms Sian Leathem, Registrar
Ms Monique Adofaci, National Director Tribunal Services
Mr Chris Matthies, Chief Legal Officer
Department of Social Services
Mr Matt Flavel, Deputy Secretary, Social Security
Ms Mary McLarty, Acting Group Manager, Participation and Family Payments
Services Australia
Ms Rebecca Skinner, Chief Executive Officer
Ms Michelle Lees, Deputy Chief Executive Officer, Payments and Integrity Group (by videoconference)
Mr Chris Birrer, General Manager, Compliance Assurance Division
Mr Robert McKellar, General Manager, Debt and Integrity Projects Division
Ms Kathryn Haigh, Chief Counsel, Legal Services Division
Ms Annette Musolino, Chief Operating Officer, Corporate Enabling Group

Thursday, 19 August 2021
Committee Room 2S3
Parliament House
Canberra
Panel of individual witnesses (via videoconference)
Ms Belinda Cole
Mrs Kathy Mundy
Mr David Mundy
Australian Council of Social Service (via videoconference)
Ms Charmaine Crowe, Senior Advisor, Social Security
Economic Justice Australia (via videoconference)
Ms Leanne Ho, Chief Executive Officer
Welfare Rights and Advocacy Group (via videoconference)
Ms Catherine Eagle, Principal Solicitor
Panel of individual witnesses (via videoconference)
Clare
Mr Richard Winzor
Victoria Legal Aid (via videoconference)
Mr Joel Townsend, Program Manager, Economic and Social Rights
Ms Rowan McRae, Executive Director, Civil Justice, Access and Equity
Darwin Community Services (via videoconference)
Ms Judy Harrison, Principal Solicitor
Gordon Legal (via videoconference)
Mr Andrew Grech, Partner
Mr Guy Tiffany, Lawyer
Friday, 20 August 2021
Main Committee Room
Parliament House
Canberra
Office of the Commonwealth Ombudsman (via videoconference)
Ms Penny McKay, Acting Commonwealth Ombudsman
Ms Louise MacLeod, Acting Deputy Ombudsman
Mr David Fintan, Senior Assistant Ombudsman, Strategy Branch
Australian Human Rights Commission (via videoconference)
Professor Rosalind Croucher, Australian Human Rights Commission President
Department of Social Services (via videoconference)
Mr Matt Flavel, Deputy Secretary, Social Security
Ms Jo Evans, Group Manager, Participation and Family Payments Group
Services Australia (via videoconference)
Ms Michelle Lees, Deputy Chief Executive Officer, Payments and Integrity
Mr Chris Birrer, General Manager, Compliance Assurance and Debt Operations
Mr Robert McKellar, National Manager, Integrity Strategy and Engagement
Ms Kathryn Haigh, General Manager, Legal Services (Chief Counsel)
Friday, 27 August 2021
Via Teleconference
Committee room 2S2
Parliament House
Canberra
Australian Human Rights Commission
Emeritus Professor Rosalind Croucher AM, President
Department of Social Services
Mr Matt Flavel, Deputy Secretary, Social Security
Ms Jo Evans, Group Manager, Participation and Family Payments Group
Services Australia
Ms Michelle Lees, Deputy Chief Executive Officer, Payments and Integrity
Mr Chris Birrer, General Manager, Compliance Assurance and Debt Operations Division
Mr Robert McKellar, National Manager, Integrity Strategy, Engagement and Policy Branch
Ms Kathryn Haigh, General Manager, Chief Counsel Legal Services
Commonwealth Ombudsman
Ms Penny McKay, Acting Commonwealth Ombudsman
Ms Louise MacLeod, Acting Deputy Ombudsman
Mr David Fintan, Senior Assistant Ombudsman, Strategy Branch

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