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Letters of transmittal
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Letters of transmittal
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Pages iii, v
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Aids to access
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Table of contents
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Page vii
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Index
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Page 199
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Glossary
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Page 185
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Abbreviations and acronyms
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Page 187
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Contact officer
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Page ii
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Internet home page address and internet address of report
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Page ii
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Part 1—Review by Secretary
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Review by departmental Secretary
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Page 1
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Summary of significant issues and developments
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Pages 1–3
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Outlook for 2013–14
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Page 3
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Part 2—Departmental overview
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Overview description of department
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Page 5
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Role and functions
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Page 5
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Organisational structure
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Pages 8–9
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Outcome and program structure
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Page 10
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Where outcome and program structures differ from PB Statements/PAEs or other portfolio statements accompanying any other additional appropriation bills (other portfolio statements), details of variation and reasons for change
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N/A
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Parts 3 & 4—Report on performance
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Review of performance during the year in relation to programs and contribution to outcomes
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Pages 15–30 and 52–60
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Actual performance in relation to deliverables and KPIs set out in PB Statements/PAES or other portfolio statements
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Pages 170–184
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Where performance targets differ from the PBS/PAES, details of both former and new targets, and reasons for the change
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N/A
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Narrative discussion and analysis of performance
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Parts 3 & 4
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Trend Information
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Parts 3 & 4
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Significant changes in nature of principle
functions/services
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Pages 2, 7
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Factors, events or trends influencing departmental performance
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Parts 3 & 4
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Social inclusion outcomes
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N/A
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Performance against service charter customer service standards, complaints data, and the department's response to complaints
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N/A
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Discussion and analysis of department's financial performance
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Pages 3, 31–32
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Discussion of any significant changes from the prior year, from budget or anticipated to have a significent impact on future operations.
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Pages 3, 31–32
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Agency resource statement and summary resource tables by outcomes
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Pages 167–169
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Part 5—Sustainability
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Corporate governance
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Agency heads are required to certify that their agency comply with the Commonwealth Fraud Control Guidelines.
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Page 71
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Statement of the main corporate governance practices in place
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Page 65
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Names of the senior executive and their responsibilities
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Pages 8–9
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Senior management committees and their roles
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Pages 67–68
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Corporate and operational planning and associated performance reporting and review
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Pages 67, 70, 72
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Approach adopted to identify areas of significant financial or operational risk
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Page 68
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Policy and practices on the establishment and maintenance of appropriate ethical standards
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Page 70
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How nature and amount of remuneration for SES officers is determined
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Page 73
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External scrutiny
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Significant developments in external scrutiny
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Page 82
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Judicial decisions and decisions of administrative tribunals
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Page 82
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Reports by the Auditor-General, a parliamentary committee or the Commonwealth Ombudsman
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Pages 15–16, 82
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Management of human resources
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Assessment of effectiveness in managing and developing human resources to achieve departmental objectives
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Pages 74–80
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Workforce planning, staff turnover and retention
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Pages 74–78
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Impact and features of enterprise or collective agreements, individual flexibility arrangements (IFAs), determinations, common law contracts and AWAs
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Pages 73, 79
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Training and development undertaken and its impact
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Pages 78–79
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Work health and safety performance
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Pages 79–81
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Statistics on staffing
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Pages 75–78
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Enterprise or collective agreements, IFAs, determinations, common law contracts and AWAs
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Page 73
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Performance pay
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Page 73
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Assets management
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Assessment of effectiveness of assets management
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Page 82
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Purchasing
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Assessment of purchasing against core policies and principles
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Page 81
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Consultants
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The annual report must include a summary statement detailing the number of new consultancy services contracts let during the year; the total actual expenditure on all new consultancy contracts let during the year (inclusive of GST); the number of ongoing consultancy contracts that were active in the reporting year; and the total actual expenditure in the reporting year on the ongoing consultancy contracts (inclusive of GST). The annual report must include a statement noting that information on contracts and consultancies is available through the AusTender website.
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Page 82
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Australian National Audit Office Access Clauses
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Absence of provisions in contracts allowing access by the Auditor-General
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Page 82
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Exempt Contracts
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Contracts exempt from AusTender
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Page 82
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Financial Statements
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Financial Statements
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Pages 94–164
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Other Mandatory Information
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Work health and safety (Schedule 2, Part 4 of the Work Health and Safety Act 2011)
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Pages 79–81
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Advertising and Market Research (Section 311A of the Commonwealth Electoral Act 1918) and statement on advertising campaigns
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Page 83
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Ecologically sustainable development and environmental performance (Section 516A of the Environment Protection and Biodiversity Conservation Act 1999)
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Pages 61–64
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Grant Programs
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Page 83
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Disability reporting—explicit and transparent reference to agency-level information available through other reporting mechanisms
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Page 81
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Correction of material errors in previous annual report
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Page 166
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List of requirements
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Pages 189–192
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