Violence, abuse and neglect against people with disability in institutional and residential settings, including the gender and age related dimensions, and the particular situation of Aboriginal and Torres Strait Islander people with disability, and culturally and linguistically diverse people with disability

25 November 2015

© Commonwealth of Australia 2015
ISBN 978-1-76010-310-1

View the report as a single document - (PDF 2857KB)

View the report as separate downloadable parts:


A Royal Commission
National disability complaints mechanism
National workforce and workplace regulation
Access to justice
State and Territory reporting and investigating
The right to self-determination
The right to risk
Counselling and support services
National Disability Insurance Scheme
Restrictive practice
Housing options
Recognition of disability in protective policy
International Human Rights

Executive Summary (PDF 292KB)
Chapter 1 - Introduction (PDF 110KB)

Establishment of the inquiry
The structure of the report
Key concepts
Figure 1.1: All Persons, Disability status and living arrangements

Chapter 2 - International and national frameworks (PDF 254KB)

Australia's international law obligations
Commonwealth, state and territory roles and responsibilities
Figure 2.1: National Disability Agreement Specific Purpose Payments, states and territories, 2014–19.
Oversight and complaints reporting mechanisms
Recent disability‑related inquiries and reports
Data on violence, abuse and neglect

Chapter 3 - Lived experience of violence, abuse and neglect (PDF 431KB)

Experiences of violence, abuse and neglect: General community
Experiences of violence, abuse and neglect: Institutions and residential settings
Experiences of violence, abuse and neglect: Schools
Image 1: Child with autism being physically restrained in a purpose built chair.
Concluding committee view

Chapter 4 - Disability-specific interventions (PDF 442KB)

Defining legal incapacity
Disability specific lawful violence
Restrictive Practice
Table 4.1: Summary of relevant legislation and policies relating to the use of restrictive practices in all Australian jurisdictions
Image 4.1: A "safe room" in use at a Victorian public school at time of submission to inquiry
Image 4.2: A fenced seclusion area visible from the school playground

Chapter 5 - Reporting and investigating (PDF 316KB)

Reporting allegations of abuse, violence and neglect
Table 5.1: Reporting requirements of serious or critical incidents for funded disability service providers
Table 5.2: External complaints, investigation/dispute resolution bodies for people with disability
Figure 5.1: Disability Act complaint pathways in Victoria
Table 5.3: Community visitor programs by jurisdiction

Chapter 6 - Access to justice (PDF 220KB)

Access to justice
Barriers and challenges
Strategies to address barriers
Needs of specific groups

Chapter 7 - Advocacy (PDF 212KB)

Table 7.1: Real government direct service delivery expenditure on advocacy, information and print disability services, 2013-14 ($'000)
Informal Advocacy
Advocacy under the NDIS

Chapter 8 - Risk factors and causes (PDF 212KB)

Systemic issues
Cultural attitudes
Individual worker issues
Individual workplace issues

Chapter 9 - National Disability Insurance Scheme (PDF 157KB)

NDIS coverage
Self-directed disability support
Unit pricing
Consultation paper on a quality and safeguarding framework

Chapter 10 - Recommendations (PDF 83KB)

Headline recommendations
Other recommendations

Additional Comments—Coalition Senators (PDF 9KB)
APPENDIX 1 - Submissions and additional information received by the Committee (PDF 49KB)
APPENDIX 2 - Public hearings (PDF 23KB)
APPENDIX 3 - Summary of key recommendations from previous reports (PDF 53KB)

Australian Law Reform Commission
Australian Human Rights Commission
Productivity Commission

Committee Secretariat contact:

Committee Secretary
Senate Standing Committees on Community Affairs
PO Box 6100
Parliament House
Canberra ACT 2600

Phone: +61 2 6277 3515
Fax: +61 2 6277 5829