Final Report

Impact on service quality, efficiency and sustainability of recent Commonwealth community service tendering processes by the Department of Social Services

16 September 2015

© Commonwealth of Australia 2015
ISBN 978-1-76010-267-8

View the report as a single document - (PDF 553KB)


View the report as separate downloadable parts:

MEMBERSHIP OF THE COMMITTEE (PDF 27KB)
ABBREVIATIONS (PDF 10KB)
LIST OF RECOMMENDATIONS (PDF 33KB)
Chapter 1 - Introduction (PDF 40KB)

Terms of Reference
Scope of the interim report
Committee recommendations
Scope of the final report
Conduct of the inquiry and acknowledgements

Chapter 2 - The analysis and impact of the tendering process on service delivery (PDF 280KB)

Strategy and analysis behind the new grants process
Loss of services resulting from the tender process and funding cuts
Impacts on service users and providers
Improving the process
Conclusion

Coalition Senators Dissenting Report (PDF 27KB)

Context
Process
Continuity of service
Conclusion

APPENDIX 1 - Submissions and additional information received by the Committee (PDF 25KB)
APPENDIX 2 - Public hearings (PDF 18KB)
APPENDIX 3 - Funding round statistics (PDF 105KB)
APPENDIX 4 - Terms of Reference for NOUS Review (PDF 25KB)

Committee Secretariat contact:

Committee Secretary
Senate Standing Committees on Community Affairs
PO Box 6100
Parliament House
Canberra ACT 2600

Phone: +61 2 6277 3515
Fax: +61 2 6277 5829
community.affairs.sen@aph.gov.au

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Past Public Hearings

03 Jul 2015: Sydney, NSW
26 Jun 2015: Canberra, ACT
21 Apr 2015: Canberra, ACT

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