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Home Parliamentary Business Committees Senate Committees Senate Standing Committees on Rural and Regional Affairs and Transport Airline Passenger Protections (Pay on Delay) Bill 2024 Airline Passenger Protections (Pay on Delay) Bill 2024

Airline Passenger Protections (Pay on Delay) Bill 2024

REPORT - March 2025

Inquiry home page Committee home page
Full Report (PDF)

Contents

Members
Abbreviations and acronyms
Chapter 1 - Introduction and background
Chapter 2 - Views on the bill
  • Issues for consumers in the Australian aviation industry
  • Support for the bill
  • Concerns with the bill
  • Current initiatives to protect aviation consumers
  • Committee view
  • Introduction
  • The bill
  • Albanese Government’s overdue aviation response
  • The case for action
  • Ghost flights
  • ACCC believes reform is necessary
  • Airlines inadequate response
  • COVID credits
  • Consumers case for action
  • Passengers rights must be uniform and understandable
  • Frequent flyer redemptions and downgrading
  • Protection of minors
  • International examples of passenger rights
  • Conclusion
Appendix 1 - Submissions and additional information
Appendix 2 - Public hearings and witnesses
In this section
  • About this inquiry

    Inquiry into Airline Passenger Protections

  • Chapters
    • Chapter 1 - Introduction and background
    • Chapter 2 - Views on the bill
  • Other information
    • Members
    • Abbreviations and acronyms
    • Dissenting report from Coalition Senators
    • Appendix 1 - Submissions and additional information
    • Appendix 2 - Public hearings and witnesses
Full Report (PDF)
25 Submissions
1 Public hearings
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