Influence of international digital platforms

REPORT - November 2023

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Full Report (PDF)

Contents

Members

Terms of reference

Acronyms and abbreviations

Chapter 1 - Introduction

Referral of the inquiry
Conduct of the inquiry
Acknowledgements
Structure of the report

Chapter 2 - Background

Overview
Technology is important
Market power
Competition and consumer risks
Digital platform regulators

Chapter 3 - Competition

Overview
Vertical integration, mergers and acquisitions
Self-preferencing
Tying
Interoperability
Problems with the current regulatory framework
The case for reform
Proposed solutions

Chapter 4 - Bargaining imbalances

Unfair bargaining power and contract terms
Unfair trading practices
Dispute resolution processes and escalation

Chapter 5 - Data

Overview
Data collection and collation
Lack of user control
Privacy and security concerns
Competition concerns
Proposed solutions

Chapter 6 - Algorithmic transparency

Overview
Risks from algorithm and ADM use by digital platforms
Social harm concerns
Lack of transparency
Current regulatory measures
The argument for change
Possible solutions

Chapter 7 - Consumer harms - Scams, harmful apps and fake reviews

Overview
Current regulation
Platform responsibilities and practices
Possible solutions

Chapter 8 - Online safety

Overview
Digital platforms, data, and children
Unethical and criminal online behaviours
Current Australian regulations and frameworks
Measures implemented by Big Tech
Concerns with the current regulatory framework
Strengthening Australia’s framework

Chapter 9 - Emerging challenges - AI and the Metaverse

Overview
Artificial intelligence
The metaverse

Chapter 10 - The way forward

Overview
Regulatory fragmentation
Proposed solutions
Committee view

Introduction
Response to majority committee report recommendations

Appendix 1 - Submissions and Additional information

Appendix 2 - Public hearings and witnesses

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