Report 452: Natural Disaster Recovery; Centrelink Telephone Services; and Safer Streets Program

© Commonwealth of Australia 2015

ISBN 978-1-74366-404-9 (Printed version)
ISBN 978-1-74366-405-6 (HTML version)

View report as a single document – (PDF 642KB)

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Preliminary pages
Foreword, Membership of the Committee, Terms of Reference, List of recommendations
(PDF 120KB)
Chapter 1: Introduction
Background to the review, The Committee's report
(PDF 159KB)
Chapter 2: Performance Audit Report No. 34 (2014-15) – Administration of Natural Disaster Relief and Recovery Arrangements by Emergency Management Australia
(PDF 214KB)
Chapter 3: Performance Audit Report No. 37 (2014-15) – Management of Smart Centres' Centrelink Telephone Services
(PDF 503KB)
Chapter 4: Performance Audit Report No. 41 (2014-15) – Award of Funding under Safer Streets Program
(PDF 406KB)
Appendix A: Submissions (PDF 44KB)
Appendix B: Public Hearings (PDF 76KB)

Committee Secretariat contact:

Committee Secretary
Joint Committee of Public Accounts and Audit
PO Box 6021
Parliament House
Canberra ACT 2600

Phone: +61 2 6277 4615

Past Public Hearings

17 Sep 2015: Canberra
20 Aug 2015: Canberra


Inquiry Status

Accepting Submissions

How to make a submission

The committee invites individuals and organisations to send in their opinions and proposals in writing (submissions)


If you require any special arrangements to enable you to participate in the Committee's inquiry, please contact the Committee Secretariat.

Further information regarding accessibility can be found at