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Home Parliamentary Business Committees House of Representatives Committees Standing Committee on Economics Review of Australia’s four major banks Review of Australia's four major banks 2023-2024

Review of Australia's four major banks 2023-2024

REPORT - February 2025

Inquiry home page Committee home page
Full Report (PDF)

Contents

Members
Terms of reference
Abbreviations
Chapter 1 - Introduction
  • Background
  • Conduct of the inquiry
  • Structure of the report
Chapter 2 - Economic conditions and the experience of account holders
  • Banks’ views on the economy in aggregate: resilience in the face of challenging conditions
  • Most households resilient
  • Experience of businesses
  • Hardship policies
  • Committee comment
Chapter 3 - Bank culture and conduct
  • Progress on implementation of the Hayne Royal Commission recommendations
  • Complaints
  • Remuneration and bonuses
  • Issues relating to ANZ’s culture and conduct
  • Committee comment
Chapter 4 - Future of banking services and the payment system
Chapter 5 - Scams
Chapter 6 - Other issues
  • Housing affordability
  • Serviceability buffer
  • Environmental, social and governance policies
A. Public hearings and witnesses
B. List of responses to questions taken on notice and in writing
In this section
  • About this inquiry

    The House of Representatives Standing Committee on Economics to hold annual public hearings with Australia’s four major banks

  • Chapters
    • Chapter 1 - Introduction
    • Chapter 2 - Economic conditions and the experience of account holders
    • Chapter 3 - Bank culture and conduct
    • Chapter 4 - Future of banking services and the payment system
    • Chapter 5 - Scams
    • Chapter 6 - Other issues
  • Other information
    • Members
    • Terms of reference
    • Abbreviations
    • A. Public hearings and witnesses
    • B. List of responses to questions taken on notice and in writing
Full Report (PDF)
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