Part 9

Reference Material



Tables

Table 1: Summary of Financial Performance

Table 2: ICT critical system availability during scheduled service hours

Table 3: Client satisfaction and performance with DPS 2020 Support Desk and ICT support staff during 2015–16

Table 4: Calls to 2020 Support Desk

Table 5: Building maintenance work in 2015–16

Table 6: Total number of meals/beverages served at Parliament House in 2015-16

Table 7: Artwork activity 2015–2016 (all figures are ex-GST)

Table 8: Hours recorded and transcribed

Table 9: Hansard–Accuracy

Table 10: Hansard–Timeliness – Chambers

Table 11: Hansard–Timeliness – Committees

Table 12: Access to ParlView on the Australian Parliament House website

Table 13: Client requests completed in 2015–16

Table 14: Page views by publication type 2015–16

Table 15: Separation by organisation

Table 16: Research services—deliverables

Table 17: Research services—price indicators

Table 18: Research services—key performance indicators

Table 19: Information access services—deliverables

Table 20: Information access services—price indicators

Table 21: Subprogram 2—Information access services—key performance indicators

Table 22: Audit Committee attendance

Table 23: Employment Performance 2014-15 and 2015-16

Table 24: Entry Level Programs 2015–16

Table 25: Overview of the DPS commencement for staff from 2014 to 2016

Table 26: Overview of the DPS turnover rates for ongoing staff from 2014 to 2016

Table 27: Number of employees covered by industrial instruments

Table 28: Ongoing and non-ongoing employees as at 30 June 2016

Table 29: Ongoing and non-ongoing employees as at 30 June 2015

Table 30: Actual salary ranges (excluding casual rates) at 30 June 2016

Table 31: Energy consumed at Parliament House and by DPS vehicles

Table 32: Parliament House emissions (direct and indirect, including passenger and operational vehicle fleets)

Table 33: Advertising costs

Table 34: Legal services expenditure