Part 9
Reference Material
Table 1: Summary of Financial Performance
Table 2: ICT critical system availability during scheduled service hours
Table 3: Client satisfaction and performance with DPS 2020 Support Desk and ICT support staff during 2015–16
Table 4: Calls to 2020 Support Desk
Table 5: Building maintenance work in 2015–16
Table 6: Total number of meals/beverages served at Parliament House in 2015-16
Table 7: Artwork activity 2015–2016 (all figures are ex-GST)
Table 8: Hours recorded and transcribed
Table 9: Hansard–Accuracy
Table 10: Hansard–Timeliness – Chambers
Table 11: Hansard–Timeliness – Committees
Table 12: Access to ParlView on the Australian Parliament House website
Table 13: Client requests completed in 2015–16
Table 14: Page views by publication type 2015–16
Table 15: Separation by organisation
Table 16: Research services—deliverables
Table 17: Research services—price indicators
Table 18: Research services—key performance indicators
Table 19: Information access services—deliverables
Table 20: Information access services—price indicators
Table 21: Subprogram 2—Information access services—key performance indicators
Table 22: Audit Committee attendance
Table 23: Employment Performance 2014-15 and 2015-16
Table 24: Entry Level Programs 2015–16
Table 25: Overview of the DPS commencement for staff from 2014 to 2016
Table 26: Overview of the DPS turnover rates for ongoing staff from 2014 to 2016
Table 27: Number of employees covered by industrial instruments
Table 28: Ongoing and non-ongoing employees as at 30 June 2016
Table 29: Ongoing and non-ongoing employees as at 30 June 2015
Table 30: Actual salary ranges (excluding casual rates) at 30 June 2016
Table 31: Energy consumed at Parliament House and by DPS vehicles
Table 32: Parliament House emissions (direct and indirect, including passenger and operational vehicle fleets)
Table 33: Advertising costs
Table 34: Legal services expenditure
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