Report on Fees on Electronic and Telephone Banking

Note: This page contains links to PDF files. For more information, see the web page on Accessing files.

Report on Fees on Electronic and Telephone Banking

February 2001

© Commonwealth of Australia 2001
ISBN 0 642 711135

View the report as a single document - (PDF 355KB)

View the report as separate downloadable parts:

Membership of the Committee (PDF 105KB)

Duties of the Committee
 
Chapter 1 - Conduct of the Inquiry (PDF 79KB)
 
Chapter 2 - The reasons for and impact of fee increases (PDF 134KB)

The effect of deregulation and competition on consumers generally
 
Chapter 3 - The availability and transparency of fee information (PDF 120KB)

The availability of fee information on electronic and telephone banking
The transparency of fee information on electronic and telephone banking
The characteristics of an ideal fee disclosure regime
The regulatory model to oversight any future disclosure regime
 
Chapter 4 - The feasibility of implementing a fee disclosure regime (PDF 134KB)

Real-time fee disclosure
Account statements and fee disclosure
ATM and fee disclosure
Telephone banking and fee disclosure
Internet banking and fee disclosure
EFTPOS and fee disclosure
Fee disclosure issues across banking channels
The role of the ASIC Transaction Fee Disclosure Working Group
 
Chapter 5 - The role of ASIC in ensuring the provision of appropriate fee information (PDF 80KB)
 
Chapter 6 - ATM interchange fees (PDF 107KB)
 
Chapter 7 - Findings and recommendations (PDF 96KB)
 
Further Comments - Labor Members’ and Senators’ Minority Report (PDF 199KB)
 

Appendix 1 - List of Submissions
(PDF Format Only)

 (PDF 71KB)
 
Appendix 2 - Witnesses at Hearings (PDF 71KB)

For further information, contact:

Committee Secretary
Parliamentary Joint Committee on Corporations and Financial Services
PO Box 6100
Parliament House
Canberra ACT 2600
Australia

Phone: +61 2 6277 3583
Fax: +61 2 6277 5719
Email: corporations.joint@aph.gov.au