House of Representatives Committees

Standing Committee on Economics, Finance and Public Administration

Committee activities (inquiries and reports)

Alternative means of providing banking and like services in regional Australia

The Committee tabled its report Regional banking services: Money too far away on 22 March 1999. Copies of the sections of the report in PDF follow and copies of the full report are available from the Committee Secretariat.

(To view or print the PDF document, you will require the Acrobat PDF Reader, which can be downloaded free of charge from Adobe)

Submissions

Transcripts

11/08/98 One Arm Point
10/08/98 Darwin (City)
10/08/98 Wyndham
28/07/98 Herberton
27/07/98 Newcastle
13/07/98 Northam
13/07/98 Perth
02/07/98 Canberra
25/06/98 Canberra
28/05/98 Canberra
30/04/98 Adelaide
29/04/98 Hamilton
29/04/98 Warracknabeal
23/04/98 Launceston
22/04/98 Melbourne
02/04/98 Canberra
12/03/98 Canberra
19/02/98 Sydney
18/02/98 Sydney

Media releases

Speeches

Government response: 28 June 2000 (PDF format)

 

Table of contents of report: Regional banking services: Money too far away

FRONT SECTION (PDF format 25KB) (This document contains the sections of the report from Foreword to List of recommendations)

FOREWORD

MEMBERS OF THE COMMITTEE
39th Parliament
38th Parliament

TERMS OF REFERENCE

ACRONYMS AND ABBREVIATIONS

LIST OF RECOMMENDATIONS

CHAPTER 1 – CONDUCT OF THE INQUIRY (PDF format 16KB)

Background to the inquiry
The referral of the inquiry
Calling for submissions
Public hearings
The inquiry as a catalyst for change
Scope

CHAPTER 2 – BACKGROUND (PDF format 70KB)

Changes in the delivery of financial services - a statistical portrait
Branches and agencies
Credit unions and building societies
Bank branch density and international comparisons
Electronic channels and outlets
Forces shaping delivery of financial services
Competition
Technological developments as a driver of change
Demographic Changes leading to changes in the provision of services
The impact of changes
Growth of electronic channels
Impact of closures
Impact on individuals
Impact on business
Impact on the community
Banking as an essential service. Whose responsibility?
CHAPTER 3 – INSTITUTIONAL ALTERNATIVES (PDF format 88KB)

Credit Unions
Willingness of credit unions to establish branches in regional and remote communities
CreditCare
Local government and community support
Capacity of Credit Unions to fill the gap left by the banks
The Wallis Reforms
Other legislative impediments
Impact of GST 'input taxing'
Removal of restrictions on local government using credit unions
Limits to capacity
Aggregated service delivery
The Traditional Credit Union
Community Banks
Franchise banking
Agencies
giroPost
Business banking
Expansion of the giroPost network
Bank SA' s electronic agencies
Westpac's in-store branch concept
Other bank agencies
Expanded role for non-financial institutions
The Pharmacy Network
Elders
Rural Transaction Centres
CHAPTER 4 – TECHNOLOGICAL ALTERNATIVES (PDF format 61KB)

ATMs
Electronic Funds Transfer at Point of Sale (EFTPOS)
Telephone Banking
Internet and On-Line Banking
Infrastructure issues related to telephone and internet banking
Role of RTIF
Smart Cards
Trials
Education
Role of Telecentres
CHAPTER 5 – OUTSTANDING ISSUES (PDF format 30KB)

The Transport of Cash
In the Event of Closures
Period of notice
Consultation processes
Practice of transferring accounts
Disincentives for closing accounts
Provision of alternative services
Education and training
CHAPTER 6 – CONCLUSION (PDF format 11KB)

APPENDIX 1 - INDEX OF SUBMISSIONS (PDF format 13KB)

APPENDIX 2 - LIST OF EXHIBITS (PDF format 12KB)

APPENDIX 3 - LIST OF HEARINGS AND WITNESSES (PDF format 16KB) ( A copy of the public hearing transcripts are available in PDF format or from the Committee Secretariat)

LIST OF TABLES

2.1 Bank Branches and Agencies 1990 to 1998
2.2 Major Bank Branches and Agencies in Australia
2.3 Number of Building Society branches and agencies
2.4 Number of Credit Union branches and agencies
2.5 Delivery Channel Cost Comparison (indexed)(a)
LIST OF FIGURES

2.1 Distribution of closure of a bank's only branch by town population
2.2 Access to other bank's branches, Australia Post agencies and giroPost in towns with population <600>
2.3 Access to other bank's branches, Australia Post agencies and giroPost in towns with population >600<1000>
2.4 Access to other bank's branches, Australia Post agencies and giroPost in towns with population >1000<1500>
2.5 Access to other bank's branches, Australia Post agencies and giroPost in towns with population >1500<2000>
2.6 EFTPOS and ATM Terminals
2.7 Electronic methods of payment of bills and funds transfer by Australian adults in the three months prior to May 1998

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