Summary
Amends the Banking Act 1959 to provide for: the minister to make, by legislative instrument, a mandatory Banking Code of Conduct stipulating standards to be complied with by authorised deposit-taking institutions when dealing with their customers; the Australian Prudential Regulation Authority to accept and investigate complaints by bank customers and to name banks found to be non-compliant; amendments to the code to be made after consultation; and a three-yearly review of the code.