Chapter 18

Chapter 18

Effective partnerships

18.1      Working effectively with the host country and partner countries in peacekeeping operations means having personnel able to cooperate and coordinate their activities with a wide range of people in often very difficult circumstances. This chapter considers the measures taken to prepare Australian peacekeepers to engage collaboratively with both the host country and participating countries in their joint endeavours to promote peace and stability.

 

Language skills and cultural awareness

18.2      The committee has tabled a number of reports over recent years that have underlined the importance of language and cultural awareness to developing good and productive working relationships with other nations.[1] This observation has direct relevance to peacekeeping operations where Australians are working side by side with peacekeepers from diverse cultural backgrounds and work experiences.

18.3      The two previous chapters showed that working to build peace and develop local capacity requires on the part of peacekeepers a sound understanding of, and respect for, cultural differences and an appreciation of the different norms and customs of the host state and other participating countries. There is no doubt that the relevant Australian government agencies are fully aware of this requirement and their responsibility to ensure that their peacekeepers are appropriately trained. For example, DFAT noted:

Cultural awareness training, coupled with language training for all deployed personnel is highly recommended for similar operations. Increased training opportunities with regional counterparts would also help to enhance cultural understanding before a deployment.[2]

18.4      Similarly, the ADF recognised that soldiers need language skills and cultural awareness to build trust across cultural and linguistic divides.[3] General Peter Cosgrove stated that good partners learn to speak each other's language, to respect each other's religious and cultural beliefs, to allow for differences and to be inclusive.[4] Lt Gen Gillespie noted:

[T]he complexity of modern peacekeeping operations requires a broader range of skills from [ADF] peacekeepers. Winning the trust and confidence of the local people requires personnel that are not only well trained and equipped, but also sensitive and respectful of the local customs and culture. It also requires an inherent understanding of the role of the peacekeeper in the broader context of the mission.[5]

18.5      Despite the recognised need for Australian peacekeepers to have cultural awareness and language skills, some witnesses indicated that more could be done to improve training. Australians for a Free East Timor (AFFET) and Australian East Timor Association NSW (AETA) suggested that peacekeepers need to engage in formal education including 'elements of regional geography, cultural differences, religious differences, language training, people sensitivity, skills at rebuilding or community development...and prior travel to the region.'[6]

18.6      In the following section, the committee looks at the education and training opportunities provided to Australian peacekeepers to improve their language skills and cultural awareness. As there is no whole-of-government approach to this training, the committee looks at the approach taken by each of the main agencies.

DFAT and AusAID

18.7      DFAT informed the committee that Commonwealth public servants receive training in cultural awareness and language skills both prior to deployment and in the country of operation. For the Bougainville mission, Defence trained DFAT staff in military familiarisation and cultural and language skills in the Torres Strait and Cape York area.[7]

18.8      AusAID advised the committee that its employees working in Australian missions overseas are provided with 60 hours of one-on-one language training prior to posting. Language training is outsourced to organisations such as the Canberra Institute of Technology (CIT), the Canberra Language School and private contractors. In addition, Ernest Antoine of Praxis Consultants delivers a two day cross-cultural training course. AusAID explained that adapting skills to 'specific cross-cultural perspectives and contextualising approaches to negotiation and conflict resolution are prioritised within AusAID’s pre-deployment training'.[8]

18.9      AusAID also offers a range of training programs to prepare Australian government officials, including its officers and those from other government departments, for the roles and contexts into which they may be deployed. Australian civilians deploying to RAMSI receive separate pre-departure language and cultural awareness training. For example, pre-deployment, they undertake 'a comprehensive four-day training course by the Operations Support Unit, AusAID. According to AusAID, an ANU expert provides training in Solomon Islands Tok Pisin (New Guinea Pidgin), with additional classes provided in-country. The AusAID Humanitarian/Peace–Conflict Adviser provides initial awareness training. For civilians embarking on peacekeeping/peacebuilding deployment to Solomon Islands, this session is followed by a briefing (up to half day) by the State, Society and Governance in Melanesia (SSGM) project which includes:

...sections on Melanesian political cultures, social structures, community values, behaviour and social politesse (including taboo behaviour in village and work-place settings) that differ significantly from 'Western' cultural forms and behaviour.[9]

18.10         DFAT advised that in addition, all RAMSI personnel participate in a two-day induction and cultural orientation program after arrival in Solomon Islands.[10]

18.11         With regard to contractors, AusAID informed the committee that it also has a responsibility to ensure that language, historical, and cultural training is provided to contractors prior to deployment. AusAID's contract for the Provision of Services for Governance and Related Aid Activity in Solomon Islands stipulates that 'GRM International are required to provide pre-mobilisation briefings covering these issues to Contractor Personnel and Suppliers'.[11]

ADF

18.12         Language training for ADF members is provided by the ADF Language School, with universities sometimes subcontracted to provide additional training.[12] Australia's geographical location, 'current and foreseeable deployments and...longer term strategic interests' influence the languages taught.[13] For example, Defence informed the committee that training courses in Tetum, Indonesian, Portuguese and Solomon Islands Pidgin are conducted annually for deployments in East Timor and Solomon Islands; additional courses are provided if necessary.[14] For non-regional deployments, language training is provided if 'linguist skills are critical to operations'.[15] Lt Gen Gillespie explained that colloquial language training is provided in ADF pre-deployment training.[16] Squadron Leader Ruth Elsley noted that in UN-led missions, the UN provides linguists to whom troop contributing countries have access.[17]

18.13         Lt Gen Gillespie regarded cultural awareness as more important than language skills, explaining:

It almost does not matter what country you deploy to because you will find people that you can speak to and that you can use, whereas you can really create some grave mistakes if you do not understand the culture of the country that you are going to. That can set things back really quickly.[18]

18.14         He informed the committee that the ADF spends 'quite a bit of time on cultural and religious issues'. This training is intended to prepare the force to 'at least enter the country and start to learn'. According to Lt Gen Gillespie, 'From there you are really relying on them to learn and observe'.[19] Several external organisations provide cultural awareness training for the ADF, including 'government agencies, universities and NGOs'. For example, AusAID provided cultural awareness training to ADF personnel deployed to Sudan.[20]

18.15         Squadron Leader Elsley explained that both the ADF and the UN 'run a force prep' prior to deployment. In addition, the UN has its own induction program with a cultural awareness component. She observed, however, that Australians were 'very well trained'. Referring to her deployment to Sudan, she noted that, despite going into a Muslim country as a commander, she 'did not face a problem having had that training' behind her.[21]

18.16         Defence has noted the value of using NGOs to provide linguistic and cultural support to the ADF. In Lt Gen Gillespie's words:

One of the things that we are discovering in talking to NGOs and groups like Austcare and others is that many of these organisations have linguists and culturally aware people and that we can establish an early partnership with those organisations to go ahead. We are looking at agile ways of acknowledging the depth of the problem, knowing that we cannot possibly train all of the ADF as linguists for the nations that we might go to but still be effective at short notice in those countries.[22]

18.17         This observation adds weight to the committee's argument for the ADF and NGOs to strengthen their engagement.

18.18         The ADF's approach to language and cultural awareness training represents what Dr Breen called the 'generational improvement' in the ADF. In his view, there is a new generation that has been overseas and experienced a different culture and thus has developed an understanding of the importance of language and cultural awareness.[23]

AFP

18.19         The Australian Council for International Development commended the AFP for incorporating Solomon Islands Pidgin into its training. It had previously regarded the AFP's lack of language skills 'a barrier to police communication with their Solomon Islands colleagues and with the community'.[24] Although the AFP is exploring opportunities for individual language training for the future, it recognised limitations. According to the AFP, the majority of deployees will receive only basic language training because of the number of people, missions and languages.[25] Assistant Commissioner Walters explained:

The challenges are the volume of people that we have going into missions and the amount of time that it might take for people to become reasonably proficient in those languages. The volume of people going into RAMSI, for example, would make it quite difficult to train everybody in the language before they went into the mission. We do provide opportunities for people to undertake language training whilst they are in the mission, and many of the officers have done that. They see learning another language whilst they are in the mission as another opportunity they are quite keen to pursue.[26]

18.20         The AFP's pre-deployment training course provides a generic cultural briefing 'to establish a base knowledge of the possible cultural differences' police officers may encounter while on deployment. A country-specific briefing is given prior to departure. Participants also receive literature on cultural differences as well as a booklet of common words and phrases.[27] Assistant Commissioner Paul Jevtovic, National Manager IDG, explained in an interview that 'There is now an emphasis on local culture and coaching and capacity development, with experts and expatriates from mission countries brought in to train our members'.[28] The AFP also engages NGOs and other external providers to deliver pre-deployment and mission-specific training. Assistant Commissioner Walters provided an example regarding deployments to Sudan:

...for our people deploying to the Sudan we have members from the Sudanese community come in and talk to our mission members specifically about cultural issues in the Sudan. AusAID is engaged and other NGOs come along to provide information on a range of issues. AFP legal and other specialists talk about human rights issues and obligations. So it is not just within the IDG training team; it is much broader than that.[29]

18.21         In 2006, members of the Solomon Islands Police Force (SIPF) provided culture, language and operational issues training at the AFP pre-deployment training. Mr Jevtovic, Assistant Commissioner, also stated that the AFP is considering providing presentations on Australian culture to the Solomon Islands and Pacific islands police joining RAMSI to 'help the host forgive us for any cultural slip-ups'.[30]

18.22         While Dr Breen noted the improvement in ADF's cultural awareness training, he was of the view that the AFP has been 'faster...in coming to terms with the working parts required to engage the region in a way that is coercive but certainly culturally appropriate'. In his view, the AFP's approach has 'a chance of being more successful than some of the abrupt interventions that have characterised approaches in other parts of the world to what you do with peacekeepers and how they interact'.[31]

18.23         ACFID also applauded the AFP's pre-deployment cultural and language training. In its view, the AFP's 'commitment to increase the scale of cultural and language training is certain to reap real dividends in the coming years'. It also commended the AFP for 'bringing onto its own team people who have very strong skills in this field and who also have a good grasp of the value that NGOs can bring to bear'.[32]

NGOs

18.24         The committee did not receive evidence regarding joint language and cultural awareness training between or amongst NGOs. It did note, however, that NGOs' presence in a locality, long before and after other contributors have come and gone, makes them valuable sources of knowledge on local matters, but they are not always consulted or heard. Australians for a Free East Timor (AFFET) and Australian East Timor Association (AETA) NSW observed:

As activists in Darwin we know that Police going to East Timor in August were told not to talk to us or take documents from our stall, and some told us they were never told about 'Militia' or what they had done or could really be like...I also tried in October in Dili to engage discussion on policy on removal of weapons from people...[I] was able to point out that this meant that workers/farmers would lose the means for their livelihood. The alleged policy was hastily restated to anyone 'carrying weapons in an aggressive manner'...Lots of activists in Australia, either East Timorese, or some Australians, could have prepared the Military on such issues. About 15 as I recall, but maybe more, put their names on a list to be available to go in with troops as interpreters and guides, but NONE of them were wanted. We all saw on TV soldiers shouting to East Timorese in English.[33]

18.25         The committee notes, however, the evidence that suggests that the ADF and AFP are using NGOs to help them with their language and cultural awareness training. The committee welcomes this development and supports a greater involvement of these organisations in training both pre-deployment and while on operation.

Committee view

18.26         The committee understands the challenges that living and working in a foreign environment can create and believes that language skills and cultural awareness are an important way of connecting with both locals and other contributing nations. It is encouraged by the pre-deployment language and cultural awareness training that DFAT, AusAID, the ADF and AFP provide for their personnel. In particular, it commends the AFP for engaging NGOs and indigenous language speakers to deliver its training. The committee highlights the use of Solomon Islands Police Force (SIPF) in preparing Australian police for RAMSI and supports the AFP's efforts to establish SIPF as a regular contributor to its training.

18.27         Although there are limits to the resources and time that can be devoted to language and cultural awareness training, the evidence before the committee suggests that such training must be a priority for any peacekeeping contingent. It also notes the patchwork of institutions and organisations providing language and cultural awareness training on behalf of the various government agencies. The committee believes that efficiencies could be gained by adopting a whole-of-government approach to this area of training for Commonwealth officers. Such an approach would allow the ADF, for example, to continue its language schools but result in a better use of such facilities.

Recommendation 22

18.28         The committee recommends that a whole-of-government working group review the language and cultural awareness training of government agencies with a view to developing a more integrated and standardised system of training for Australian peacekeepers. The Peace Operations Working Group may be the appropriate body to undertake this work.[34]

 

Joint training and exchange programs

18.29         The previous chapter highlighted the need for participants in a peacekeeping operation to know how each other operates. The committee found that for effectiveness and personal and collective safety reasons, they should not come together as a force unfamiliar with each other's culture, practices, values and capabilities, particularly in a crisis situation. On the importance of peacekeepers from different countries coming together as an integrated mission, the Brahimi Report concluded:

...in order to function as a coherent force the troop contingents themselves should at least have been trained and equipped according to a common standard, supplemented by joint planning at the contingents' command level. Ideally, they will have had the opportunity to conduct joint training field exercises.[35]

18.30         The following section looks at pre-deployment activities that encourage and provide opportunities for personnel from the different participating countries to meet, converse, and even train together before deployment in order to develop a strong rapport and prepare the groundwork to become 'a coherent force'.

18.31         One of the reasons DFAT engages with regional organisations is to enhance their capacity to respond to regional security challenges.[36] Other agencies too, such as the ADF and the AFP, continue to build relationships with their counterparts in the region, contributing to the region's capacity to prevent and respond to crises.[37] In the following chapter, the committee discusses regional associations and broader cooperative programs. At this stage, it is more concerned with programs designed to improve cooperation and coordination between the different national contingents at the operational level. The committee starts by considering the measures taken by the ADF that enable an Australian peacekeeping force and their partners to come together, when required, as a cohesive, well-integrated peacekeeping contingent.

18.32         The Defence Cooperation Program (DCP) is one of the major initiatives that provides ADF personnel with opportunities to develop good working relationships with military personnel from other countries in the region. By actively assisting regional countries to develop defence self-reliance, ADF personnel are engaged directly with people they may well serve alongside in a peacekeeping operation.[38] Thus programs such as joint training activities in Australia and overseas contribute to 'increased levels of mutual understanding and cooperation'.[39] The ADF and the AFP collaborate on delivering the DCP.[40] The DCP is discussed more fully in the next chapter.

18.33         Defence's Annual Report records a number of activities that, although not specific to peacekeeping, help to build confidence and trust between Australian defence personnel and other military people in the region. They include:

18.34         The annual two-week International Peace Operations Seminar (IPOS), run by the ADF Peacekeeping Centre (ADFPKC), involves 40 to 50 participants from Australia and overseas.[42] According to Defence, over the last three years (to July 2007), 251 personnel had attended training activities conducted by the ADF Peacekeeping Centre, including overseas participants.[43]

18.35         Other Australian agencies and institutions in collaboration with Defence also provide practical programs that allow overseas peacekeepers to attend courses and to meet Australian colleagues. These courses not only encourage a shared understanding of particular peacekeeping doctrine or practices but present an ideal opportunity for peacekeepers from different backgrounds to learn more about each other. For example, the Asia Pacific Centre for Military Law, University of Melbourne Law School, runs 'a number of training programs in subject areas such as the law of peace operations, military operations law, military operations for planning and commanders and civil–military cooperation in military operations'.[44] Course participation includes regional military officers from South-East Asia and the South Pacific.[45] For example, in February 2007, the centre ran a joint one-week course with the Indian military peacekeeping centre involving 30–40 Indian military officers and another 15 or 20 officers from other South Asian and South-East Asian militaries.[46]

18.36         These are the types of education and training activities—exchange programs, visits and joint training exercises—referred to by General Cosgrove that help establish strong relationships based on mutual good-will, trust and confidence between the different components of an operation.

18.37         The AFP has also implemented a number of initiatives that lay the foundations for future cooperative relationships with likely partners in peacekeeping operations. For example, it has Solomon Islands Police Force members contributing to International Deployment Pre-Deployment Training (IDPT). Assistant Commissioner Jevtovic explained that this approach exposed trainees to Solomon Islands law 'through the eyes of current Solomon Islands Police, which in his view 'has proved invaluable'. He noted:

Being able to build this network before they arrived in the Solomon Islands has proven a strong point for many of the members.[47]

18.38         Ms Wendt, ACFID, observed the positive role the AFP plays in briefing the Pacific regional police forces and the cultural exchange that occurs through training Pacific islands police:

We think quite a bit of camaraderie is built up and quite a bit of indirect cultural emersion goes on just by involving the Tongans and the Samoans et cetera in those briefings. We think it is a very practical and good way to do things.[48]

18.39         In addition, the AFP has in place secondments and exchange programs designed to build relationships with their counterparts in the Pacific region. Although not specifically designed for peacekeeping, they provide opportunities for preparing Australian police and their overseas counterparts to work together in peacekeeping operations. For example:

Committee view

18.40         The importance of training for both operational effectiveness and personal and collective safety and security is one of the strong messages coming out of this report. Peacekeepers need to be trained to perform their particular tasks in an environment that can be harsh. They also need to be able work in a cooperative partnership with personnel from different countries and in many cases be equipped to teach or impart their skills and knowledge to others. The more pre-deployment opportunities that Australian peacekeepers have to meet, train and work with their overseas colleagues the greater the likelihood that, if required to serve together, they will function as 'a coherent force'.

18.41         The committee supports the ADF's and the AFP's active engagement in coordinating joint exercises with regional countries; visitor and exchange programs; and other activities that bring together members of overseas forces with their Australian counterparts. In the short term, they assist developing countries to build their capacity but also lay solid foundations for the successful integration of any future regional peacekeeping operation.

Recommendation 23

18.42         The committee recommends that exchange programs and joint exercises with personnel from countries relevant to peacekeeping operations in the region continue as a high priority. It also suggests that such activities form part of a broader coherent whole-of-government strategy to build a greater peacekeeping capacity in the region.

 

Women in peacekeeping operations—Resolution 1325

18.43         In Chapter 16, the committee noted the importance of peacekeepers engaging with civil society as a means of improving the overall effectiveness of a peacekeeping operation. It noted the role of local women in advancing the peace process. In the following section, the committee examines the role of women in resolving conflicts and how gender awareness training is conducted for Australian personnel deploying to overseas missions.

Role of women

18.44         During the 1990s, as peacekeeping operations began to expand and become increasingly complex, there was growing recognition of the contribution that women could make to these missions. The landmark Windhoek Declaration of May 2000 stated:

In order to ensure the effectiveness of peace support operations, the principles of gender equality must permeate the entire mission, at all levels, thus ensuring the participation of women and men as equal partners and beneficiaries in all aspects of the peace process—from peacekeeping, reconciliation and peace-building...[50]

18.45         In 2000, the Secretary-General noted that the UN was making special efforts to recruit more women for its peacekeeping and peacemaking missions and to create a greater awareness of gender issues. Even so, he acknowledged that the contribution of women was 'severely under-valued'.[51] In October 2000, the Security Council passed Resolution 1325 which recognised that peacekeeping operations should promote avenues for women to be enablers of peace in host countries. Among other things, it:

18.46         On numerous subsequent occasions the UN has voiced its continuing support for, and commitment to, Resolution 1325.[53]

Implementation of Resolution 1325 in Australia

18.47         The Australian Government and its agencies such as DFAT, ADF and AFP have recognised the critical role women play in peace and security.[54] For example, AusAID observed that women have played a pivotal peacebuilding role in the region. In its experience, women's organisations are instrumental in raising awareness, reducing violence and building democratic institutions. In Bougainville, women's involvement in security and maintaining peace was seen as a 'critical element in the peace process'.[55] Despite their potential to assist the peace process, AusAID observed that women's role in peacebuilding is rarely recognised in formal peace negotiations. It submitted that 'the role of women should be identified as early as possible in peacemaking processes and women's inclusion at all levels be adequately supported'.[56]

18.48         In his statement to the UN Security Council on 26 October 2006, the Ambassador and Permanent Representative of Australia to the UN, Robert Hill, noted Australia's strong support for Resolution 1325 from the beginning and indicated that it was taking 'concrete action' to implement the resolution. The examples he cited, however, were broad and general such as actively engaging military, police and civilian women in peacebuilding efforts such as RAMSI.[57]

18.49         Similarly, DFAT and the ADF did not provide information on the practical training and recruitment measures they are taking to raise awareness of Resolution 1325 or to increase the number of Australian women engaged in peacekeeping operations.[58] DFAT told the committee that the Australian Government has 'made concerted efforts to ensure that women participate more fully in peacebuilding processes'.[59] The ADF referred to the added influence that women peacekeepers have in engaging with women and children of the host country as a positive outcome of the integration of women in the ADF. It gave no indication, however, of how the ADF is actively encouraging or facilitating the involvement of women in ADF peacekeeping operations.

18.50         The AFP did not detail such measures either but it did point to its success in training and recruiting women for the IDG. It commented that approximately one fifth (17.5 per cent) of AFP personnel on IDG missions overseas are women, with more than half of them being sworn officers.[60] Assistant Commissioner Walters noted:

Certainly within the missions we have females performing very much the same duties and roles as male deployees. In the Solomon Islands, for example, we have a number of officers outposted to other police stations throughout the islands. We have a large proportion of females who deploy out into those communities...When we get the applications, we look to make sure that there is a good, diverse range of opportunities for females who are deployed to the missions.[61]

18.51         He also informed the committee that the AFP pre-deployment training covers gender and cultural training in line with Resolution 1325 and that the 'gender training is based on the UN’s standardised generic training module'.[62]

Australian women in peacekeeping operations

Image of a RAAF member
A RAAF member serving with UNTAC in Angkor Wat in Cambodia (courtesy Australian War Memorial, negative number P01744.182).

Image of ADF members
ADF members from 13 Combat Service Support Battalion with Operation Anode in Solomon Islands (courtesy Department of Defence).

18.52         AusAID has implemented the resolution through its policies—Good Humanitarian Donorship, Humanitarian Strategy, the White Paper on Aid, and Peace Conflict Development Policy—and by briefing the ADF and the AFP on gender issues. It has also contributed to various forums in the Pacific region to promote the implementation of the resolution. For example:

We are supporting, again through the Pacific, femLINKpacific's regional Pacific women's publication...Through the International Women's Development Agency, IWDA, we are funding a two-year project called 'Resolution 1325 for policymakers and NGOs'...we are contributing towards a jointly managed UNDP Pacific Centre and UNIFEM activity [that] will review existing research on violence reduction and conflict prevention from a gender perspective.[63]

Committee view

18.53         The committee believes that the Australian Government has a responsibility to ensure that its commitment to Resolution 1325 is given full effect in the conduct of its operations. This commitment must be reflected not only in the training and preparation of its peacekeepers, but also in the design of peace building strategies and engagement with host countries. The committee sees a role for all government agencies involved in peace operations, as well as non-government agencies, to assess peacebuilding policies and activities from a gender perspective and create avenues for women at all levels to engage with the peacebuilding process. The committee urges government departments and agencies to further advocate the role of women and to lead by example to encourage other peacekeeping partner countries to increase women's participation and leadership in peacekeeping missions.

Recommendation 24

18.54         The committee recommends that greater impetus be given to the implementation of UN Resolution 1325. It recommends that the Peace Operations Working Group be the driving force behind ensuring that all agencies are taking concrete actions to encourage greater involvement of women in peacekeeping operations. The committee recommends further that DFAT provide in its annual report an account of the whole-of-government performance in implementing this resolution. The report should go beyond merely listing activities to provide indicators of the effectiveness of Australia's efforts to implement Resolution 1325.

 

Conclusion

18.55         This chapter focused on the activities undertaken by government agencies, in particular the ADF and AFP, to prepare their personnel to work efficiently and effectively with people from the host country and participating countries toward realising the objectives of a peacekeeping operation. The following chapter looks more broadly at Australia's engagement with international and regional associations in their endeavours to promote peace and security.

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