List of Recommendations

Recommendation 1

3.83

The committee recommends that the National Disability Insurance Agency and the NDIS Quality and Safeguards Commission:

review and assess their responses to the COVID‑19 pandemic to better understand how to respond to future emergencies, including pandemics; and

in connection with the Commonwealth Government, ensure that appropriate preparations and plans are in place to support people with disability during future emergencies, including pandemics.

Recommendation 2

3.84

The committee recommends that the National Disability Insurance Agency and the NDIS Quality and Safeguards Commission maintain, beyond the COVID‑19 pandemic, beneficial changes that were implemented in response to the pandemic.

Recommendation 3

5.26

The committee recommends that the National Disability Insurance Agency regularly and systemically engage with people with psychosocial disability and representative organisations to better understand the needs of people with psychosocial disability and mental illness.

Recommendation 4

5.54

The committee recommends that the National Disability Insurance Agency establish an advisory committee, consisting of representative organisations of Aboriginal and Torres Strait Islander peoples with disability and Aboriginal Community Controlled Organisations, to provide input to national policy and program delivery.

Recommendation 5

5.57

The committee recommends that the Australian Government commit to long-term investment in Aboriginal community-led education programs to build individual and community knowledge, capacity and confidence around rights and entitlements associated with the National Disability Insurance Scheme and disability supports.

Recommendation 6

5.64

The committee recommends that the National Disability Insurance Agency and the NDIS Quality and Safeguards Commission develop, publish and implement cultural safety accreditation standards for providers, co-designed with Aboriginal and Torres Strait Islander representative organisations and Aboriginal Community Controlled Organisations.

Recommendation 7

5.126

The committee recommends that the National Disability Insurance Agency develop a strategy to engage with people with disability who are homeless and to work with this cohort or participants once their access requests have been approved.

Recommendation 8

5.127

The committee recommends that the National Disability Insurance Agency introduce Liaison Officers to work with homelessness organisations and related services to facilitate improved National Disability Insurance Scheme (NDIS) access and planning for people with disability who are homeless and eligible for the NDIS

Recommendation 9

6.55

The committee recommends that the National Disability Insurance Agency develop, publish and implement clear protocols for communicating with participants about matters relating to the National Disability Insurance Scheme.

Recommendation 10

6.96

The committee recommends that the National Disability Insurance Agency publish information about managing circumstances related to the death of a participant, including the support that is available to family members and carers, on the National Disability Insurance Scheme website.

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