Appendix 4

The 10 measures of the National Framework

National Framework Measure
Responsibility
Date of effect
This measure prohibits the offering or provision of credit by licensed operators for wagering purposes, except for certain on course bookmakers.
17 Feb 2018
This measure discourages the use of small amount credit contracts (payday lending) for online wagering.
The ACMA
17 Feb 2018
This measure reduces the customer verification period to 14 days (or less) for online wagering across all jurisdictions.
AUSTRAC
This measure prohibits all specified inducements in all jurisdictions.
State and territory governments
26 May 2019
This measure ensures that closing/cancelling an online wagering account is readily available, and accessible by all consumers.
State and territory governments
26 May 2019
This measure provides consumers with a tool to help them monitor and manage their gambling by pre-committing to limits.
State and territory governments
26 May 2019
This measure ensures consumers receive meaningful statements on their wagering activity with each licensed operator.
State and territory governments
31 Dec 2021
This measure provides for evidence-based, consistent gambling messaging.
State and territory governments
31 Dec 2021
This measure provides for the training of certain staff in the responsible service of gambling.
State and territory governments
31 Dec 2021
This measure provides for a national self-exclusion register (NSER) for online wagering.
The ACMA
Source: Department of Social Services, Submission 8 to Senate Standing Legislation Committee on Environment and Communications inquiry into the Interactive Gambling Amendment (Prohibition on Credit Card Use) Bill 2020, pp. 2–3.

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Past Public Hearings

03 Sep 2021: Canberra
13 Aug 2021: Canberra