Guiding principles

Client centred

Solutions will be developed from an end user perspective, drawing on their needs and focussing on the user experience.

Speed of delivery

Solutions will be delivered rapidly using agile and lean ICT methodologies to respond to the Parliament’s changing needs.


Our ICT environment relies on various third party systems and vendor partnerships which must work seamlessly so that our clients can use data across a range of systems.

Embedded security

Sound security practices are fundamental in our work to protect our systems and the data within them.

Accessibility and inclusion

Our development and deployment of technology must support all our information user domains.


The parliamentary departments work together in supporting parliamentary democracy.