Compliance index


  • Letter of transmittal
  • Table of contents
  • Alphabetical index
  • Glossary and abbreviations list
  • Contact officer(s)
  • Internet home page address and internet address for report

Clerk's review

  • Review by the Clerk

Departmental overview

  • Role and functions
  • Organisational structure
  • Outcome and program structure
  • Where outcome and program structures differ from portfolio budget statements or other portfolio statements accompanying any other additional appropriation bills (other portfolio statements), details of variation and reasons for change
  • Portfolio structure

Report on performance

  • Review of performance during the year in relation to programs and contribution to outcomes
  • Actual performance in relation to deliverables and performance indicators set out in portfolio budget statements or other portfolio statements
  • Where performance targets differ from the portfolio budget statements, details of both former and new targets, and reasons for the change
  • Narrative discussion and analysis of performance
  • Trend information
  • Significant changes in nature of principal functions/services
  • Performance of purchaser/provider arrangements
  • Factors, events or trends influencing departmental performance
  • Contribution of risk management in achieving objectives
  • Performance against service charter customer service standards, complaints data, and the department's response to complaints
  • Discussion and analysis of the department's financial performance
  • Discussion of any significant changes in financial results from the prior year, from budget or anticipated to have a significant impact on future operations
  • Agency resource statement and summary resource tables by outcome

Management and accountability

Corporate governance

  • Agency head's certification of their agency's actions in dealing with fraud.
  • Statement of the main corporate governance practices in place
  • Names of the senior executive and their responsibilities
  • Senior management committees and their roles
  • Corporate and operational plans and associated performance reporting and review
  • Internal audit arrangements including approach adopted to identifying areas of significant financial or operational risk and arrangements to manage those risks
  • Policy and practices on the establishment and maintenance of appropriate ethical standards
  • How nature and amount of remuneration for SES officers is determined

External scrutiny

  • Significant developments in external scrutiny
  • Judicial decisions and decisions of administrative tribunals and by the Australian Information Commissioner
  • Reports by the Auditor-General, a parliamentary committee, the Commonwealth Ombudsman or an agency capability review

Management of human resources

  • Assessment of effectiveness in managing and developing human resources to achieve departmental objectives
  • Workforce planning, staff turnover and retention
  • Impact and features of enterprise or collective agreements, individual flexibility arrangements, determinations, common law contracts and Australian Workplace Agreements
  • Training and development undertaken and its impact
  • Work health and safety performance
  • Productivity gains
  • Statistics on staffing
  • Statistics on employees who identify as Indigenous
  • Enterprise or collective agreements, IFAs, determinations, common law contracts and AWAs
  • Performance pay
  • Assessment of effectiveness of assets management
  • Assessment of purchasing against core policies and principles


  • Summary statement
  • Statement that information on contracts and consultancies is available through AusTender website
  • Absence of provisions in contracts allowing access by the Auditor-General
  • Contracts exempted from publication in AusTender
  • Procurement initiatives to support small business

Financial statements

Other information

  • Work health and safety (schedule 2, part 4 of the Work Health and Safety Act 2011)
  • Advertising and market research (section 311A of the Commonwealth Electoral Act 1918) and statement on advertising campaigns
  • Ecologically sustainable development and environmental performance (section 516A of the Environment Protection and Biodiversity Conservation Act 1999)
  • Legal services expenditure (paragraph 11.1(ba)) of the Legal Services Directions 2005
  • Compliance with the agency's obligations under the Carer Recognition Act 2010
  • Grant programs
  • Disability reporting – explicit and transparent reference to agency-level information available through other reporting mechanisms
  • Information Publication Scheme statement
  • Correction of material errors in previous annual report
  • Agency resource statements and resources for outcomes
  • Compliance index (list of requirements)