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‘The computer says no’: automatic product blocking for the Cashless Debit Card

The Department of Social Services is looking for software that can automatically stop income support recipients from using the Cashless Debit Card to buy restricted goods such as alcohol. While the Government’s cashless welfare system can automatically stop income support recipients using the cashless debit card at businesses like bottle shops and the TAB, it can’t automatically stop them from buying restricted goods at a shop that accepts the card. Instead, staff need to manually sight the card and refuse the sale. The Department plans to change this. From income management to the cashless debit card The Government created the cashless debit card in response to the recommendatio... Read more...

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