Department of the Senate Directory

Suggestions, compliments and complaints

If you have a suggestion, compliment or complaint about your experience with the Department of the Senate, you can get in touch with us by email, mail, or by phone.

We value all feedback, whether you are pleased with our performance, or we have not met your expectations.

How to contact us

Email: blackrod.sen@aph.gov.au

Telephone: (02) 6277 7111

Mail: The Department of the Senate
          PO Box 6100
          Parliament House
          Canberra ACT 2600

Procurement complaints

To provide feedback on a procurement process, please contact the Black Rod’s Office on blackrod.sen@aph.gov.au.

Public interest disclosures

To make a public interest disclosure to the department, you can contact the department’s Authorised Officers

Deputy Clerk of the Senate
Parliament House
Canberra ACT 2600
Depclerk.sen@aph.gov.au

Usher of the Black Rod
Parliament House
Canberra ACT 2600
Blackrod.sen@aph.gov.au

View the department’s Public Interest Disclosure Procedures (made under subsection 59(1) of the Public Interest Disclosure Act 2013).

How we respond to complaints

Complaints will be taken seriously and handled professionally, sensitively and with appropriate confidentiality.

You will receive an acknowledgement that your complaint has been received and we may contact you to confirm or clarify information.

We will investigate your complaint and take appropriate action. Depending on the nature of the complaint, it may be appropriate to refer your complaint to another organisation.

You will be informed of the action taken in response to your complaint.

If a complaint alleges inappropriate conduct of an employee of the department, it may also constitute a suspected breach of the Parliamentary Service Code of Conduct. Suspected breaches of the Code must be dealt with in accordance with the department’s Procedures for determining suspected breaches of the Parliamentary Service Code of Conduct.

General Information

Senior Officers of the Senate

Clerk of the Senate Deputy Clerk of the Senate
Richard Pye

Email: clerk.sen@aph.gov.au

Phone: 02 6277 3350
fax. (02) 6277 3199

Jackie Morris

Email: depclerk.sen@aph.gov.au

Phone: 02 6277 3360
fax. (02) 6277 3199

Clerk Assistant (Table) Clerk Assistant (Procedure)
Tim Bryant

Email: ca.table.sen@aph.gov.au

Phone: 02 6277 3020
fax. (02) 6277 3098

Rachel Callinan

Email: ca.procedure.sen@aph.gov.au

Phone: 02 6277 3380
fax. (02) 6277 3289

Clerk Assistant (Committees) Usher of the Black Rod
Toni Matulick

Email: ca.committees.sen@aph.gov.au

Phone: 02 6277 3371
fax. (02) 6277 3199

John Begley

Email: blackrod.sen@aph.gov.au

Phone: 02 6277 3396
fax. (02) 6277 3199

Department contacts

Accounts (02) 6277 3772 fms.sen@aph.gov.au
Annual Report (02) 6277 3398 blackrod.sen@aph.gov.au
Comcar Shuttle (02) 6277 3490 transport.sen@aph.gov.au
Committees (02) 6277 3506 seniorclerk.committees.sen@aph.gov.au
Committee
room bookings
(02) 6277 3500 senate.hotline@aph.gov.au
Delivery Services (02) 6277 3303 delivery.services@aph.gov.au
Financial management (02) 6277 3770 fms.sen@aph.gov.au
Human resource management (02) 6277 5757 HRM.Sen@aph.gov.au
Inter-Parliamentary Union (02) 6277 4400  
Journals and Notice Paper (02) 6277 3015 table.questions.sen@aph.gov.au
Legislation (02) 6277 3033 table.legislation.sen@aph.gov.au
Office services (02) 6277 3500 senate.hotline@aph.gov.au
Parliamentary Education Office (02) 6277 3147 info@peo.gov.au
Parliamentary research (02) 6277 3078 research.sen@aph.gov.au
Printing Unit (02) 6277 5994 senprinting@aph.gov.au
Purchasing (02) 6277 3500 senate.hotline@aph.gov.au
Records, documents
and bills
(02) 6277 3010 table.inquiries.sen@aph.gov.au
Records management (02) 6277 5790 senate.recordkeeping@aph.gov.au
Recruitment (02) 6277 5924 HRM.Sen@aph.gov.au
Registrar of Senators' Interests (02) 6277 3360 senators.interests@aph.gov.au
Senators' services (02) 6277 3500 senate.hotline@aph.gov.au

Facsimiles

Committees (02) 6277 3899
Procedure Office (02) 6277 3289
Senators Refer to the List of Senators
Table Office (02) 6277 3448