Letters of transmittal
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Letters of transmittal
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Pages iii, v
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Aids to access
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Table of contents
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Page vii
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Index
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Page 199
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Glossary
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Page 185
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Abbreviations and acronyms
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Page 187
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Contact officer
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Page ii
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Internet home page address and internet address of report
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Page ii
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Part 1—Secretary’s review
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Review by departmental Secretary
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Pages 1–5
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Summary of significant issues and developments
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Pages 1–5
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Overview of department’s performance and financial results
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Pages 1–5
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Outlook for 2011–12
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Pages 1–5
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Part 2—Departmental overview
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Overview description of department
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Pages 7–21
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Role and functions
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Pages 7–21
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Organisational structure
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Pages 7–9
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Outcome and program structure
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Page 43
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Where outcome and program structures differ from PBS format, details of variation and reasons for change
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Not applicable
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Part 4—Report on performance
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Review of performance in relation to programs and contribution to outcome
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Parts 3 (Parliamentary Library), 4 (Operations) and 5 (Environmental)
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Actual performance in relation to deliverables and KPIs set out in PBS
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Parts 3 (Parliamentary Library), 4 (Operations) and 5 (Environmental)
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Where performance targets differ from the PBS, details of both former and new targets, and reasons for the change
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Not applicable
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Narrative discussion and analysis of performance
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Parts 3 (Parliamentary Library), 4 (Operations) and 5 (Environmental)
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Trend Information
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Parts 3 (Parliamentary Library), 4 (Operations) and 5 (Environmental)
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Performance of purchaser / provider arrangements
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Not applicable
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Significant changes in nature of principle
functions/services
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Not applicable
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Factors, events or trends influencing departmental performance
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Parts 3 (Parliamentary Library), 4 (Operations) and 5 (Environmental)
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Social inclusion outcomes
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Not applicable
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Performance against service charter customer service standards, complaints data, and the department’s response to complaints
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Not applicable
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Discussion and analysis of financial performance
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Financial Statements, pages 111–170
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Discussion of any significant changes from the prior year or from budget.
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Not applicable
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Agency resource statement and summary resource tables by outcome
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Appendix C (pages 181–183)
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Developments since the end of the financial year that have affected or may significantly affect the department’s operations or financial results in future
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Not applicable
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Part 6—Management and accountability
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Corporate governance
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Agency heads are required to certify that their agency comply with the Commonwealth Fraud Control Guidelines.
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Page 101
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Statement of the main corporate governance practices in place
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Pages 95–100
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Names of senior executive and their roles
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Page 9
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Senior management committees and their roles
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Pages 95–98
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Corporate and operational planning and associated performance reporting and review
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Page 100
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Approach adopted to identify areas of significant financial or operational risk
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Pages 98–99
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Certification of department’s compliance with the Commonwealth Fraud Control Guidelines
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Page 101
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Policy and practices on the establishment and maintenance of appropriate ethical standards
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Page 99
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How nature and amount of remuneration for SES officers is determined
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Page 100
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External scrutiny
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Significant developments in external scrutiny
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Page 108
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Judicial decisions and decisions of administrative tribunals
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Page 108
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Reports by the Auditor-General, a parliamentary committee or the Commonwealth Ombudsman
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Page 108
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Management of human resources
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Assessment of effectiveness in managing and developing human resources to achieve departmental objectives
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Pages 102–106
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Workforce planning, staff turnover and retention
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Pages 102–106
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Impact and features of collective agreements, determinations, common law contracts and AWAs
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Pages 100–102
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Training and development undertaken and its impact
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Pages 104–105
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Occupational health and safety performance
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Pages 105–106
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Statistics on staffing
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Pages 103–104
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Enterprise or collective agreements, determinations, common law contracts and AWAs
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Pages 100–102
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Performance pay
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Page 100
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Assets management
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Assessment of effectiveness of assets management
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Page 108
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Purchasing
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Assessment of purchasing against core policies and principles
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Pages 107–108
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Consultants
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Summary statement detailing consultancy services contracts
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Page 107, Appendix A (pages 173–178)
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Australian National Audit Office Access Clauses
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Absence of provisions in contracts allowing access by the Auditor-General
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Page 108
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Exempt Contracts
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Contracts exempt from AusTender
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Page 108
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Financial Statements
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Financial Statements
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Pages 111–170
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Other Information
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Occupational health and safety (section 74 of the Occupational Health and Safety Act 1991)
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Page 105–106
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Freedom of Information (subsection 8(1) of the Freedom of Information Act 1982)
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Page 108
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Advertising and Market Research (Section 311A of the Commonwealth Electoral Act 1918) and statement on advertising campaigns
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Page 109
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Ecologically sustainable development and environmental performance (Section 516A of the Environment Protection and Biodiversity Conservation Act 1999)
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Pages 81–94
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Grant Programs
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Page 108
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Disability reporting—explicit and transparent reference to agency-level information available through other reporting mechanisms
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Page 106
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Correction of material errors in previous annual report
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Appendix B (page 180)
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List of requirements
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Page 191
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