Department of Parliamentary Services Annual Report 2010-2011

The Department of Parliamentary Services (DPS) provides essential services to support the work of the Parliament, maintain Parliament House as a symbol of Australian democracy, and ensure that the building, and the important activity that takes place within it, is accessible and engaging for all.


Letters of Transmittal 

Part 1 Secretary’s review (PDF - 166KB)

Part 2 Departmental overview (PDF - 399KB)

Departmental outcome statement 
Departmental Services 
Departmental Structure 
Parliamentary Library 
Building Services Branch 
Infrastructure Services Branch 
Content Management Branch 
Projects Branch 
Chief Finance Officer Branch 
Corporate sections reporting to Secretary, Deputy Secretary and
Parliamentary Librarian

Part 3 Parliamentary Library (PDF - 333KB)

Parliamentary Librarian’s review
Achievements 2010-11 
Strategic and Workforce Planning 
Parliamentary Library overview 
Report on performance 
Program 1—Library Services 
Parliamentary Library Financial Report

Part 4 Report on performance (PDF - 853KB)

Program 1—Library services 
Program 2—Building and occupant services 
Program 3—Infrastructure services 
Program 4—Parliamentary records services 
Program 5—Parliament House works

Part 5 Environment (PDF - 465KB)

Ecologically sustainable development 
Whole of Department / Whole of Parliament initiatives 
Environmental performance 
Case study—Solar panels rooftop pilot 

Part 6 Management and accountability (PDF - 465KB)

Corporate governance
HR services 

Financial statements (PDF only - 1,269KB)

Appendices (PDF - 536KB)

Appendix A 
Appendix B
Appendix C (PDF only - 300KB)


Acronyms and abbreviations 

Compliance index 

Global reporting initiative index 

DPS Annual Report 2010-11

© Commonwealth of Australia 2011
ISSN 1832-0848

This work is copyright. Apart from any use as permitted under the Copyright Act 1968, no part may be reproduced by any process without prior written permission from the Commonwealth available from the Attorney- General's Department, and inquiries concerning reproduction and rights should be addressed to:

Commonwealth Copyright Administration,
Copyright Law Branch
Attorney-General's Department
3–5 National Circuit

or posted at:

Produced by the Department of Parliamentary Services.

Printed by Canprint Communications Pty Limited

Photography by Erin Trevisan, Leo Terpstra and Ross Becker

Cover photograph features Parliament House, illuminated during Canberra's Enlighten event, 11–19 March 2011. Photography by AUSPIC


Karen Sheppard
Assistant Secretary
Corporate Services Branch
Department of Parliamentary Services
Parliament House

PO Box 6000

Phone: +61 2 6277 8818
Fax: +61 2 6277 8800

To access parliamentary material on the internet, including this report, see the department’s internet site accessed through the Australian Parliament’s home page:

Other documents available on the department’s internet site which will assist the reader in understanding the operations of the department are:

Department of Parliamentary Services Portfolio Budget Statements 2010-11

Parliamentary Service Act 1999