From: Xplor Media [christangey@ozemail.com.au] Sent: Sunday, 3 August 2003 3:51 PM To: ECITA, Committee (SEN) Subject: submission-broadband competition The Secretary ECITA References Committee Canberra ACT. Michael, I write briefly to take up your committee's invitation to submit a comment to the Broadband Competition Inquiry. Basically, I would just like to address point (b). As of today's date I still cannot access broadband at all. As an SME in Rural and Regional Australia working with high volume digital data (video) I could benefit greatly from broadband by being able to service clients worldwide with virtually instantaneous 'file footage' delivery. I simply cannot expand into this potentially lucrative foreign exchange sector as I cannot access broadband full-stop. Even though I am in the town area of the modern outback centre of Alice Springs I am told the reasons for this are as follows: 1. I am more than 4km from a telephone exchange. 2. Even if distance didn't matter I have a split phone line (as opposed to copper pairs) which was Telstra' s choice not mine when I had the second business line installed. They were fully aware that this was not broadband compatible but did not inform me of same. 3. No other service provider can offer broadband. and my final option is 4. Satellite. Telstra now informs me that even if I were to pay in excess of $1000 installation fee I could not access the service as my computer is an Apple mac and their satellite service is not mac compatible. This, regardless of the fact that approximately 10% of people overall own these computers and a much higher percentage do so in my field of work. Apple mac are the computer of choice in the Arts and graphics industries, and therefore industries that require large digital files to be both transmittable and receivable. Telstra's service equity claim between city and bush has a particularly hollow ring to me, and this when they are under government control! I shudder to think how a private corporation would treat those of us in niche markets away from the east coast cities, not just now, but in the decades and centuries to come. Once Telstra is privatised it is privatised forever. Yours sincerely Chris Tangey August 3 2003 Alice Springs Film and Television Australia (incorporating XPLOR Media) Australian Business Number 962 649 629 68 http://www.alicespringsfilmtv.com.au +618 8953 2646 work +618 8953 8866 fax 0409 0949 52 mobile 0147 166688 satellite