From: Dr Clarence Tan [ctan@bondwireless.com]
Sent:
Tuesday, 27 January 2004 5:48 PM
To: ECITA, Committee
(SEN)
Cc: chris@coastalwatch.com
Subject: Re: Submission for
Broadband Inquiry from Dr Clarence Tan, Bond Wireless
Hi
Michael
As discussed on the
phone today, Chris Lane will be coming with me as an additional witness and will
be faxing the witness form to you.
My additional points
for submission are:
1. The monopolistic
position of Telstra has made it difficult to compete in the Broadband market. We
have found it extremely difficult running a sustainable business despite our
superior technical solutions as a Motorola and a Microsoft partner. We have the
capability to provide broadband wireless fixed access to customers that have
difficutly in obtaining ADSL or any other means of broadband access. However
there seems to be a lack of a Chinese Wall between Telstra's wholesale and
retail business as we have potential customers that have requested ADSL access
for a very long time but upon learning of our solution, Telstra Countrywide
suddenly is able to provide MiniMux solutions.
2. Coastalwatch (a
Bond Wireless partner), has one of Australia's most extensive ADSL networks,
providing internet content services to the surfing and boating community.
Coastalwatch has experienced many ADSL network restrictions and encountered
numerous problems in maintaining quality of services on the ADSL
network.
3. We need the
government to expediate the approval for powered backhauling of fixed wireless
broadband at 5.7Ghz. We understand from our partner, Motorola, that the
application has taken more than 6 months and still awaiting approval. The
Motorola Canopy system can currently transmit up to 3 km unpowered but has a
range of more than 30km when powered at 60 watts. This solution is a very cost
effective method for providing broadband access to regional and country
Australia where broadband access is currently unavailable, having been marketed
in the US and other parts of the world for over a year.
4. We provide SMS
Premium solution as a payment method for broadband wireless access but this
effort has been thwarted as Telstra is having issues providing their subscribers
the ability to subscribe to the SMS Premium solution, thus depriving Telstra
mobile phone subscribers from enjoying the benefits of this service. In
addition, we have received feedback from disgruntled client's customers
that Telstra staff are offering an inferior service to them when they
call up to complain of their inability to access the service as an
alternative in one of our SMS Premium content provisioning
solution.
Cheers
Clarence
_________________________________________________________________________________________________________________
Dr.
Clarence N W Tan, PhD, FACS
CEO and Chairman
Bond Wireless
Chair,
Australian Computer Society, Gold Coast Chapter
Email: clarence@bondwireless.com
Head
Office: +61 1300 369 695
Direct: +61 7 55921498 Mobile: +61 (0)
419 988982 Fax: +61 7 30099990
US Voice: +1 (206) 279
4767 US Fax: +1 (206) 309 4767
Head Office: Suite 3, 66 Appel
St, Surfers Paradise, QLD, Australia, 4217
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