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CHAPTER 3 - WHETHER THE GOVERNMENTS RESPONSE TO THE ALLARS INQUIRY RECOMMENDATIONS HAS BEEN FAIR AND ADEQUATE

3.1 As noted earlier the Allars report, containing 11 major recommendations, was tabled on 28 June 1994. The former Government responded to the report on 7 November 1994 by announcing a $10 million package of measures to implement the report's recommendations. The then Minister, Dr Lawrence, said at the time that the funds would `ensure that pituitary hormone recipients and their families receive ongoing medical, counselling and support services'.[1]

3.2 Central to the package was the establishment of the Human Pituitary Hormones Trust Account (the Trust Account) with an allocation of $5 million in 1994-95 to provide an ongoing commitment to fund counselling services until at least 2002-03 and to fund State based support groups until at least 2010. A copy of the Management and Administration Guidelines relating to the Trust Account is at Appendix 4.

3.3 In relation to this particular term of reference, the CJD Support Group Network (CJDSGN) commented that the terms of reference of the Allars Inquiry were broad when it came to investigation but very narrow as to what could be recommended. Consequently the recommendations `worthy though they are, fail completely to address the striking examples of negligence that the body of the Report reveals.'[2]

3.4 Professor Allars referred to this aspect, submitting that `neither compensation nor the issue of criminal or civil liability of medical practitioners were part of my terms of reference. Consequently I made no recommendations on these issues. I make no comment on them now.'[3]

3.5 The CJD Support Group Network noted, and this Committee has also found, that at the time the Allars Inquiry was established little action had occurred to address the issues raised by the realisation that the AHPHP had resulted in deaths of Australians. However, during the period of the Allars Inquiry activity increased. The CJDSGN has commented that `looking now at the Allars recommendations it is clear that many of the things that recipients asked for in the course of the inquiry were found not to be as important as more information became available'.

3.6 Professor Allars submitted that the response made by the government to her recommendations:

    was fair and adequate. Indeed in some respects it exceeded my expectations. I say this in particular with regard to the allocation of $10 million towards the response, including establishment of a trust fund of $5 million which is available to finance the medical care of any hormone recipient who falls ill with CJD. This was a response more generous than the recommendations. The broad recommendations dealing with the needs of recipients were met.[4]

3.7 The CJDSGN generally supported these comments, concluding that:

    the Government's response to most of the recommendations of Allars has been adequate and within the spirit if not the letter of the recommendations. The exception is Recommendation 5 where the remedy is within the scope of the Department but the situation has not changed.[5]

3.8 The action taken in response to each of the Allars recommendations is detailed below.

Allocation of research funds

Allars recommendation 1: That research funds be allocated for:

    provision of adequate laboratory facilities equipped to conduct research into the infective CJD agent; study of the nature of the infectious CJD agent, including through genotyping for increased susceptibility to CJD infection; extension of the period of retrospective analysis of CJD cases by the CJD Registry to 1973 and prospectively to 2005, with a review at that time; an epidemiological study of hormone recipients in Australia be commenced, coordinated with the work of the CJD Registry; development of an effective therapy for CJD; and development of improved methods of diagnosis of CJD.

3.9 The CJDSGN prefaced its comments on this recommendation by noting that at the time of the Allars report there had been little research into transmissible spongiform encephalopathies in Australia. The Support Group Network submitted that `at the time it seemed reasonable to search for diagnostic tests and therapies and to monitor the health of recipients. As the Department and recipients grew to understand more of what the situation really was, priorities changed.'[6]

3.10 By June 1994 the Pituitary Hormones Task Force (PHTF), which had been established within the Health Department in May 1993, sought the National Health and Medical Research Council's (NHMRC) advice on how Australian researchers could be encouraged to undertake more research in this area. A three year grant was subsequently approved for the University of Melbourne to undertake a research project. The NHMRC advised the Committee that it has awarded $252,385 to a number of projects specifically directed to CJD research since 1994.[7]

3.11 The package of measures announced in November 1994 in response to the Allars report included funding of $1.1 million over four years for research. This funding was in addition to that approved by the NHMRC for CJD related research. However, before these funds could be allocated, research priorities needed to be clearly established.

3.12 An International Scientific Research Workshop on CJD was organised by the Department and held in Melbourne on 28-29 May 1995 to discuss the genetics, pathology and diagnosis of CJD, transmission and the nature of the CJD agent, as well as epidemiology and infection control. The primary goal of the Workshop was to identify the priority areas for scientific and medical research into CJD internationally and in Australia.[8]

3.13 An extraordinary meeting of the National Pituitary Hormones Advisory Council (NPHAC), attended by overseas experts, was held immediately following the Workshop, to decide on research priorities. The areas of research identified were seen as having long term benefits towards the development of preventive therapy, diagnostic tests and possible cures for CJD. Following a process of advertising, assessment of grant applications and interviews, two research grants were approved - to Dr Roberto Cappai, University of Melbourne and Dr Jill Gready, John Curtin School of Medical Research, ANU. These research projects commenced on 1 January 1996 and are still in progress.[9]

3.14 A number of recipients expressed an interest in being kept informed of progress with current research. NPHAC indicated that a plain English summary of current research had been prepared for the information of recipients and their families. The summaries would also be published on the Internet.[10] The Committee notes that the September 1997 HPH Newsletter refers to the availability of these research summaries from a departmental freecall number.

Epidemiological study

3.15 NPHAC decided that a survey of recipients should be conducted before proceeding to a full epidemiological study. The survey, distributed in June 1995 to 1580 recipients, sought information as to whether recipients would be prepared to participate in an epidemiological study and whether they would agree to information that was collected being used for epidemiological research. Of the 676 respondents, 538 indicated that they were prepared to participate in an epidemiological study.[11] The CJDSGN submitted that:

    There was considerable variety of opinion among recipients about the aim of such research. Many saw the proposed study as a chance to investigate possible side effects of the hormone treatment. Others were alarmed at the potential invasion of their privacy in such a study. Very few appreciated the original purpose of the study, which was to watch all recipients for up to thirty years in order to see how many cases of CJD developed and if possible draw conclusions.[12]

3.16 In August 1995 NPHAC discussed the appropriateness of conducting an epidemiological study in light of the responses to the survey. A Working Group was organised to consider whether or not an epidemiological study should proceed. The Working Group recommended in January 1996:

    That no epidemiological study be undertaken, apart from that encompassed by the CJD Case Registry and Human Pituitary Hormone Data Base for the following reasons:

    • there are no current measures of the disease and no way of knowing what number of recipients were exposed to the disease;
    • it is impossible to calculate the risk of the disease for individual recipients with only potentially a statistically small number of recipients at risk. Any results would be very unlikely to ever reach statistical significance;
    • the study would be of limited value because of the small number of recipients participating and potential selection bias of such a volunteer group; and
    • intrusion into the privacy of recipients is not justified without potential benefits.[13]

3.17 NPHAC endorsed this recommendation in February 1996. The Department indicated that the funding which had been allocated for the epidemiological study should be transferred to the research grants fund. NPHAC requested its Scientific Research Subcommittee (SRSC) to identify research priorities for the allocation of the funds. Research priorities identified by the SRSC the establishment of `Case Match Controls' for the CJD Case Registry and an additional research position for Dr Cappai's project were endorsed by NPHAC in July 1996.

3.18 The Committee notes that one of the reasons advanced for not undertaking the study was its `limited value because of the small number of recipients participating'. However, the survey had indicated that over 25 per cent of known recipients were willing to participate, a surely not insignificant sample.

3.19 The Committee received evidence that a number of recipients believe that they have suffered, or have had accelerated, other health problems as a result of being on the AHPHP. The Committee is unaware of any coordinated approach to testing whether these health problems are linked to HPH treatment or not. In this respect the Committee considers that any data from the recipients in relation to possible long term side effects from the treatment must be better than no data at all.

Recommendation 1: The Committee recommends that the decision not to proceed with an epidemiological study be reconsidered. However, any future study should not be limited only to the Allars recommendation that it be undertaken in the context of monitoring past and possible cases of CJD in the recipient community.

CJD Case Registry

3.20 The CJD Case Registry was established in May 1993 at the instigation of Professor Colin Masters, Head of the Pathology Department, University of Melbourne.

3.21 In response to that part of the recommendation relating to the CJD Case Registry, an Agreement was reached between the Commonwealth and the University of Melbourne in July 1994 for the continuation and maintenance of the CJD Case Registry by the University of Melbourne. Funding of $300,000 was provided as part of the November 1994 package of measures to extend the period of prospective analysis of CJD cases to 2010 five years beyond that recommended by Professor Allars.

3.22 As at July 1997, the functions of the CJD Case Registry, are to:

  • Obtain a better understanding of the risk factors and demographic trends associated with the occurrence of CJD in Australia and New Zealand, leading to recommendations to the Australian Government on the best way to manage the problem of CJD and related prion diseases.
  • Monitor and review the scientific and medical developments which relate to CJD and related subjects and provide advice to the Department as appropriate. Specifically:
    • ongoing monitoring and review of the scientific and medical literature which relates to CJD and related subjects;
    • providing a current awareness service for the Department bringing to its attention any major developments that might be of concern to people treated with human pituitary derived hormones;
    • a quarterly review of major findings or research developments relating to CJD and other prion diseases, which could be included as part of the quarterly report of the CJD Case Registry, in addition to any major developments as outlined above;
    • the provision of both timely and accurate advice to the Department in response to periodic requests for information on scientific matters relevant to CJD and pituitary hormone treatment from the Department; and
    • maintain and update a database of CJD and related references.
  • Improve awareness of the disease in the medical and general communities to prevent future iatrogenic transmission of CJD occurring.

3.23 Currently, the CJD Case Registry is funded to:

  • Collate and analyse cases of CJD as they occur in Australia over the period 1993-2010;
  • Retrospectively analyse the CJD cases occurring in Australia over the period 1973-1992;
  • Identify the clinical characteristics, possible risk factors and geographic distribution of the disease occurring in the Australian and New Zealand populations;
  • Work on a collaborative basis with similar registries overseas, particularly that being established in New Zealand and with the UK Surveillance Unit;
  • Monitor the incidence of CJD in Australia and overseas (including the UK, EC, and USA) in human pituitary hormone recipients and in the population in general;
  • Provide timely and accurate advice on scientific and medical developments relating to CJD and related subjects on a regular basis, on request and as otherwise appropriate; and
  • Actively promote the CJD Case Registry functions within relevant bodies in the medical and scientific communities.[14]

Monitoring of research by advisory committee

Allars recommendation 2: That the Advisory Committee monitors the approval and conduct of such research to ensure compliance with counselling procedures and with ethical standards. 3.24 The Scientific Research Subcommittee (SRSC) of the Advisory Committee (NPHAC) was established on 17 February 1995:

    to provide the breadth of expertise to cover the range of medical/scientific disciplines in which research is currently being undertaken, to ensure that related research and issues across disciplines are identified and that all relevant research developments are taken into account in working towards an improved understanding of the disease and a diagnostic test and treatment.[15]

3.25 The SRSC provides advice to NPHAC and the Department on:

  • research which may have a bearing on the welfare and well-being of human pituitary hormone recipients;
  • overall trends and developments in research drawing on the range of disciplines and expertise of the Subcommittee;
  • identify research priorities and assist in the promotion of research into CJD and related diseases in Australia;
  • in cooperation with the NHMRC, through mechanisms to be developed by the Department, assess the technical merits and viability of solicited and unsolicited research proposals seeking funding in the NPHAC's research priorities; and
  • monitor progress of research projects funded through the Department and in conjunction with the NHMRC.[16]

3.26 The CJDSGN noted that this recommendation was based on the assumption that recipients would be involved in research. As indicated in Recommendation 1 above, the research which was undertaken did not involve social or epidemiological research, so that the SRSC has to date not had a need to consider compliance with counselling procedures.

Role and activities of the Pituitary Hormones Task Force

Allars recommendation 3: That the CJD [Pituitary Hormones] Task Force:

    continue to trace recipients of pituitary derived hormones and maintain its current staffing until that task nears completion; continue to publish `CJD News' on a regular basis; develop the database so that it provides a useful resource for recipients, subject to Information Privacy Principles; subject to compliance with Information Privacy Principles, within the next eight months administer a survey to recipients in order to supplement the material in the database with further information relevant to the needs of recipients; ensure that an information evening about pituitary hormones and CJD is held in each capital city in Australia at six monthly intervals, with a review of the need for further evenings after 12 months.

3.27 The package of measures announced by Dr Lawrence allocated $3.9 million for the Pituitary Hormones Task Force to continue its work in these areas.

3.28 The CJDSGN has commented that when the Allars Inquiry concluded the Task Force was reasonably well staffed, headed by an SES officer with direct day to day involvement and with a Medical Adviser whose primary role was to provide information to recipients and their health care providers. However, in the last 18 months the Task Force has been disbanded and responsibility moved to the new National Centre for Disease Control. There is no longer a senior officer involved on a daily basis, nor a dedicated Medical Adviser. The CJDSGN asserts that this `has resulted in cooperation between the Support Group Network and the Department reaching its lowest point ever'.[17]

Tracing

3.29 In respect of the specifics of this recommendation, the Department indicated that a number of strategies have been used to trace recipients treated through the AHPHP. In November 1990 original treating doctors under the AHPHP were asked to contact all hormone recipients, advise them of the association between their treatment with pituitary derived hormones and CJD and counsel them not to donate tissue organs and blood. After the second death was confirmed a further letter was sent to the original treating doctors. However, by November 1992 only a third of former recipients had been traced.

3.30 Other strategies used by DHFS included placing advertisements in the Australian Women's Weekly, New Idea and Who magazines variously in December 1992, January 1993 and August/September 1994; matching names against the Health Insurance Commission's Medicare records in March 1993; and a data matching exercise conducted in consultation with the Australian Electoral Commission in October/November 1994.

3.31 However, as at July 1997 only 90.2 percent of all recipients treated through the AHPHP had been traced.[18] This figure does not include the unapproved recipients. Tracing efforts have now largely ceased.

3.32 The CJDSGN commented in relation to tracing that:

    Unfortunately much of the onus has been placed on recipients to put themselves in contact [with the Department]...Each round of media publicity brings a new rush of anxious people who believe they might have received pituitary hormone treatment but were unaware that support and counselling services were available. In some Statesit seems that there was a breakdown between the initial letter from treating doctors and establishing contact with the Department.[19]

3.33 The Committee considers that the attempts by the Department to trace hormone recipients have been totally inadequate, especially at a personal level given the nature of the risk recipients have been subjected to. Considerable anecdotal evidence was received by the Committee that rather than being `traced' by the Department's actions, many recipients only learnt of the risk resulting from their participation on the AHPHP through TV current affairs shows and magazine articles. Discovering their risk in such a manner caused considerable shock, anxiety and distress for many recipients. The unsatisfactory nature of this aspect is commented upon further in Chapters 5 and 7.

CJD News (HPH Newsletter)

3.34 The CJD News, which changed name to the HPH Newsletter, was produced quarterly during 1995. Following a recommendation by NPHAC, it was reduced to a six monthly publication alternating with the production of National Network News by the CJD Support Group Network. The Department agreed to produce special edition newsletters or flyers if events occur which recipients need to be made immediately aware. The special edition published to advise recipients of this inquiry is an example.

3.35 The CJDSGN commented that the range of information offered in the HPH Newsletter `has shrunk considerably with the shrinking of Departmental staffing and with the hiving off of responsibility for keeping abreast of scientific issues to other Departments'.[20]

Database

3.36 The Department advised that from November 1993 a new database called the AHPHP Patient Database was developed in consultation with staff from the Pituitary Hormones Task Force. The aim `was to develop a more user friendly database which looked to the future, presented patient records in a clearer and more accessible manner and had greater reporting capacity'.[21] The Department indicated that:

    The AHPHP Patient Database holds data relating to people who applied for or received treatment with human pituitary derived hormones under the AHPHP. Data is also held for people who are known to have received treatment with human pituitary derived hormones outside the provision of the program. [The position of these unapproved recipients is considered in Chapter 7]. Also recorded are the names and addresses of doctors associated with the treatment, and names and addresses of general practitioners nominated by recipients.[22]

3.37 The Committee notes that the Allars recommendation for the development of the database was `so that it provides a useful resource for recipients'. However, the Committee received evidence that some recipients held concerns about the type of information retained on the database and the use to which it is put.[23]

Survey of recipients

3.38 A survey was distributed on 20 June 1995 to 1580 recipients for whom the PHTF had an address, seeking information to verify the personal details contained on the PHTF's database, asking whether recipients would be interested in taking part in an epidemiological study, and feedback on services currently provided. A total of 676 recipients (or 44 per cent) responded. A report on the survey was released in April 1996. The main issues arising from the survey, namely: conducting an epidemiological study, sharing of information, information strategies, and delivery of services, are discussed in the DHFS and NPHAC submissions.[24]

Information sessions

3.39 The Department indicated that 11 information sessions were held throughout Australia during 1994. In February 1995 a communication strategy to improve information dissemination for recipients and their families was implemented. This involved the release of an information brochure titled Treatment with Human Pituitary Hormones and the risk of Creutzfeldt-Jakob Disease; the release of an information video Understanding CJD which was designed to target recipients unable to attend support group meetings or information sessions, particularly those in rural/remote areas; translation of the information brochure and executive summary of the Allars report into seven languages, and their transcription into talking tapes for recipients who have difficulty reading or have a visual impairment; and, the addition of an information homepage to the Department's Homepage on the Internet.

3.40 NPHAC advised that an index for the Executive Summary of the Allars Report was produced in July 1995.[25] The Committee believes that an index for the Allars Report should be prepared to assist people in finding information which is contained in the very detailed Report. Such an index should be made readily accessible for all recipients and other interested parties.

3.41 The CJDSGN commented that the information sessions were often `large and angry occasions' with recipients who `had been systematically prevented from gaining information [taking] the opportunity to berate Departmental representatives for past grievances'. The Support Group Network acknowledged that when the sessions were curtailed in 1995 they `had probably run their course, there was little new information to provide and they were certainly very expensive exercises. Support Group meetings are probably better venues for information sharing and these are held regularly.'[26] The Committee notes that many recipients have chosen not to participate in the Support Groups. These people are potentially being deprived of a source of information.

Access to medical records

Allars recommendation 4: That the Commonwealth Department of Health initiate and coordinate the development of a uniform Federal/State approach to access to medical records and their disposal, which:

    applies not only to records held in public hospitals but also to records held by private hospitals and private medical practitioners; and creates legally enforceable rights of patients with regard to access and disposal of such records, either through the extension of freedom of information legislation in each jurisdiction or through the application of conditions to providers under the Medicare scheme.

3.42 During the period since Allars reported, recipients have continued to experience difficulties in gaining access to their records of treatment by their medical practitioners and hospitals. The Medical Adviser to the PHTF assisted recipients by gaining information on records held by a number of institutions and medical practitioners, and on how these records may be accessed. Formal procedures such as Freedom of Information often needed to be followed. While the Medical Adviser presented a report to NPHAC in August 1995 based on his contact with a number of treating doctors and hospitals,[27] the law in the area of access remained uncertain.

3.43 In September 1996 the High Court, in the case of Breen v Williams, decided that patients do not have a common law right to have access to their medical records. The High Court decided that it was up to Parliament (Federal and/or State) to legislate for the right of patients to have access to their medical records. This decision applies to records held in the private sector. Records held in the public health system are accessible (with certain limitations) through State and Territory Freedom of Information legislation.

3.44 This issue was the subject of a recent inquiry by this Committee which tabled a report, Access to Medical Records, in June 1997. Whilst the Government considers its response to this report, the Minister for Health and Family Services is establishing a working party to examine the development of a voluntary health information privacy code relating to medical records held by private medical practitioners. The Department believes that such a privacy code could contribute to minimising inconsistent privacy standards across the public and private sectors.[28]

s.135A of the National Health Act and direct access to information

Allars recommendation 5: That section 135A of the National Health Act 1953 (Cth) be amended; and the Department review its policy on access to information with regard to release of information directly to members of the public rather than through the intermediary of the medical practitioner. 3.45 The Department submitted that, in essence, s.135A of the National Health Act protects information with respect to the affairs of third persons which is held by the Commonwealth. Access to the information is permitted only to the person whom it concerns, or persons they authorise, except for a number of limited situations mainly concerned with the administration of the law, or where the Minister certifies that release is `necessary in the public interest'. Section 135A provides interalia:

    Officers to observe secrecy 135A. (1) A person shall not, directly or indirectly, except in the performance of duties, or in the exercise of powers or functions, under this Act or for the purpose of enabling a person to perform functions under the Health Insurance Commission Act 1973, and while the person is, or after the person ceases to be, an officer, divulge or communicate to any person, any information with respect to the affairs of a third person acquired by the first-mentioned person in the performance of duties, or in the exercise of powers or functions, under this Act. Penalty: $5,000 or imprisonment for 2 years, or both.

    (2) Where the third person mentioned in subsection (1) is a party to an action or proceeding before a court, nothing in that subsection precludes the disclosure to the court of information with respect to the affairs of the third person.

    (3) Notwithstanding anything in subsection (1), the Secretary may: (a) if the Minister certifies, by instrument in writing, that it is necessary in the public interest that any information acquired by an officer in the performance of duties, or in the exercise of powers or functions, under this Act, should be divulged, divulge that information to such person as the Minister directs;

    (b)...

    (c) divulge any such information to a person who, in the opinion of the Minister, is expressly or impliedly authorised by the person to whom the information relates to obtain it.

3.46 This recommendation was considered by the Australian Law Reform Commission (ALRC) in the context of its review of portfolio legislation. The ALRC recommended in Report No.72 that all information held by government should continue to be protected, but that personal information in particular should be protected with criminal sanctions for both unauthorised release and unauthorised solicitation.

3.47 According to DHFS this recommendation led the Department to the conclusion that it was desirable to maintain s.135A once it was satisfied the provision did not prevent access by individuals to their own records. The Department submitted that:

    Release of their own information under s.135A has been made available to all hormone recipients on request, including explanation and contextual information provided by release through a treating medical practitioner... Information which does not refer to the personal affairs of a third party is provided to the inquirer once that person is identified as the person to whom the information refers, generally through a nominated general practitioner who knows the person and who is available at the time of the release of the information to provide counselling should the information be distressing or confusing.[29]

3.48 In summary, the Department made the following statement:

    The Department takes its obligations in respect of the medical information of individuals very seriously, and believes that most members of the public would be concerned to see the continued maintenance of stringent controls to safeguard their privacy. It is an inevitable concomitant of such a system that information may not always be automatically available, however, the Department believes that the very least that can be done in this respect is to ascertain the identity of the person asking for their records. Similarly, the release of information through a medical practitioner is in fact a mechanism for providing more and better quality information, by providing explanations, context and counselling, and is only one of the options available for access. It is preferred because the Department understands the sensitivity of the records and the anxiety and concern that may be quite unnecessarily exacerbated by inadequate information on the face of the record, or by conflicting information coming from other sources such as the media. However, as indicated above, the Department has upon being requested, forwarded medical information directly to hormone recipients provided that the person has been positively identified as the hormone recipient to whom the information relates.[30]

3.49 The Committee received anecdotal evidence from a number of recipients challenging these comments. In relation to this recommendation the CJDSGN commented that:

    This recommendation arose out of frustration suffered by people who suspected they were treated with pituitary hormones and were unable to verify this with the Department except by having information sent to a nominated doctor. To many people this represented unacceptable delay in accessing their own medical history and required them to share information with another party whether they wished to do so or not. Despite many representations from the Support Groups and from NPHAC it is still the case that initial confirmation that you have been part of the pituitary hormone treatment program must go via a nominated doctor. Opinion seems divided as to whether the purpose of this is to ensure that informed interpretation is available immediately or to ensure that the information only goes to the person it concerns. Whichever may be the reason, it is a process which is unacceptable to many recipients. They feel they have a right to receive such information directly and to choose for themselves whether they need to share it with their medical practitioner.[31]

3.50 The difficulties experienced by a number of recipients who described to the Committee their attempts to obtain information, especially through freedom of information procedures, and directly access their own records,[32] supports these views expressed by the CJDSGN. The Committee considers that, on balance, the part of this recommendation to facilitate the release of information directly to recipients has not been satisfactorily addressed. The Committee feels that renewed pressure will be put on the Department to provide individual information, particularly batch number and treatment information, following the notification of the probable sixth CJD case. The Department's interpretation of s.135A and the release of information is discussed further in Chapter 4.

3.51 The Department noted that the Attorney-General's Department is reviewing existing secrecy provisions with a view to coordinating them and promoting a consistent approach. It maintained that any proposed amendment to s.135A should await the outcome of this review.

Counselling service

Allars recommendation 6: That the counselling service for recipients provided by Marriage Guidance Australia continue to be funded.

That the counselling of recipients for whom the service provided by Marriage Guidance Australia is inaccessible or unsuitable should be funded and made available in accordance with published principles. 3.52 The provision of counselling services for recipients has been a particularly significant and highly contentious issue during the 1990's.

3.53 The first nationally available counselling service for recipients was established through what was then Marriage Guidance Australia (later Relationships Australia) in October 1993. The Department chose to give a national contract to one organisation rather than have a series of State specific providers.

3.54 The package of measures announced by Dr Lawrence in November 1994 provided continued funding for free counselling services through Relationships Australia to be available until the year 2002-03. This would be provided through the $5 million Trust Account established for medical and other care costs, including funding future counselling and support services. Ongoing funding requirements for counselling services is to be evaluated in 1997-98 by the PHTF.

3.55 In addition, a one-off amount of $50,000 was provided to cover the costs of private counselling in a small number of cases where a therapeutic relationship had developed before October 1993 when the national counselling service became available and counselling was required to be undertaken through Relationships Australia. Guidelines for Access to Funding for Special Counselling were prepared by the PHTF and a Counselling Services Review Panel was established to assess the eligibility of claims for reimbursement made under these guidelines and any need to review special counselling arrangements. However, the Committee received evidence that the procedure for reimbursement prescribed by the government was `cumbersome and difficult'. One reimbursement offer was apparently only made after `extensive correspondence and haggling'.

3.56 The CJDSGN wrote that the Marriage Guidance Service had problems from the beginning. Many of those wishing to access their services were restricted to telephone counselling or had to travel great distances at their own expense to see a counsellor. Over time the Support Groups received more and more complaints about limited access to counselling and the CJDSGN became concerned that very few recipients (allegedly dropping to less than one hundred people across Australia) were in fact receiving counselling for the high fee (about $500,000 per annum) being paid to Relationships Australia.[33]

3.57 The Committee also received considerable anecdotal evidence which supported this view of the difficulties experienced by recipients with the counselling arrangements offered through Relationships Australia. Many of the personal submissions described individual problems recipients had with the counselling service. In particular, some recipients found the free counselling to be not appropriate for their circumstances and continued private counselling at considerable personal financial cost.

3.58 NPHAC discussed the difficulties experienced by recipients with counselling at meetings in May and August 1995. From this time, the community members of NPHAC began a concerted campaign to make the counselling service more accountable and flexible. In February 1996 NPHAC established a Counselling Services Subcommittee to document problems with existing services, define the nature of counselling required by recipients and their families, list the expectations of recipients and their families regarding the delivery of counselling services, and propose options on the future direction for the provision of counselling services.

3.59 The Subcommittee reported in August. NPHAC endorsed the Subcommittee's recommendations and presented them to the Department in the Report of the NPHAC on the Future Direction of Counselling Services for Human Pituitary Hormone Recipients and their Families in September 1996. A copy of this report is at Appendix 5. The Department accepted the recommendations with some minor changes.

3.60 The Human Pituitary Hormone Counselling Service, which implements the recommendations in the NPHAC report, came into operation on 1 October 1996. These new counselling arrangements provide a network of organisations and individuals certified to offer appropriate and free counselling to recipients and their families. Under the new arrangements, recipients can choose their own counsellor or use an already accredited provider. Suitably qualified professionals from Relationships Australia, other non-government agencies, private psychologists and social workers can apply for approval through the Counselling Panel. Recipients need to provide their names but these are kept confidential. Payment is made directly to the providers on an agreed scale. All recipients and family members are entitled to fifteen counselling sessions, after which a panel of clinical psychology experts assess their ongoing needs.

3.61 The Counselling Panel's role is to:

  • certify providers;
  • provide recommendations to the Department on exceptions to length of counselling or the provision of services outside the normal counselling parameters; advice concerning group proposals or the appointment of an established provider who may fail to meet all essential criteria; and
  • act as a resource for recipients and their families.

3.62 Disputes between recipients and counselling providers would be handled by the counselling provider's professional association or organisation employing the individual provider. The Counselling Panel may provide advice to recipients on how they might make their complaint.[34]

3.63 The Department emphasised that the intention of the new counselling arrangements was to provide more flexibility so that people from disciplines such as psychiatry could be included, rather than confining the counselling arrangements to one organisation. The Department confirmed that since the new arrangements had been introduced no one had been refused approval for counselling. Approval being given either on the basis of the counsellor's credentials or on the basis of an ongoing counselling relationship with a recipient. The Department also explained that the fifteen counselling sessions benchmark was chosen not to refuse service, but to trigger reconsideration of whether counselling sessions were the most appropriate mechanism of providing ongoing care to that recipient. Reconsideration would be undertaken by an independent panel of clinical psychology experts which would not include the Department or recipient representatives.[35]

3.64 The CJDSGN advised that the new counselling service has been well documented with both the HPH Newsletter and the National Network News having informed recipients of their rights to access the service. The Support Group Network commented that `the new service has met with approval from recipients. So far, no request for certification has been denied, although some providers are accredited only for one recipient because they meet specific needs, but not the standard to be accredited for general access.'[36]

3.65 The Committee heard evidence that some recipients continue to hold concerns about access to the counselling service and that, while recipients should now have the choice of counsellor, some counsellors `are not acceptable to the Department'. However, the Committee did not receive direct evidence of any person or counsellor having been denied access since the introduction of the new arrangements. The arrangements do contain a large degree of flexibility and a dispute resolution process.

3.66 The Committee considers that additional effort may be required to ensure that the new counselling arrangements are widely understood and are able to be accessed by all recipients requiring such a service. In particular, emphasis should be given that these arrangements are distinct from, and specifically overcome the difficulties associated with, the previous monopolistic counselling arrangements.

3.67 The need for improved information on the new counselling arrangements can be seen through comments such as those by one medical practitioner who submitted that there has been an upsurge in counselling since the settlement offer was made.[37] The distressing news of another probable case of CJD may also lead to renewed need for and usage of counselling services.

Establishment of Advisory Committee

Allars recommendation 7: That the National Advisory Group be replaced by an Advisory Committee with the functions of providing advice to the Task Force on:

    how the Task Force may meet the needs of recipients; fostering support groups; the operation of the database; the conduct of the survey; and the conduct of research in which recipients are subjects.

3.68 The National Pituitary Hormones Advisory Council (NPHAC) was established in December 1994, to provide independent, expert advice to the Minister on:

  • how the Pituitary Hormones Section may meet the needs of recipients;
  • the ongoing needs for treatment and care and counselling of recipients;
  • the development and fostering of the National Support Group Network of self-help support groups;
  • the objectives and priorities with respect to research and epidemiological studies;
  • the conduct of research in which hormone recipients may be subjects and compliance with counselling procedures and ethical standards;
  • the operation of the database, the conduct of the survey of hormone recipients and their information needs; and
  • public health issues relating to people who have received treatment with pituitary derived hormones.

NPHAC also provides advice on the welfare of hormone recipients and their families, including current medical, legal, scientific and social issues. 3.69 NPHAC's membership comprises:

  • an independent Chair;
  • 6 representatives of the recipient community, including the National Coordinator of the CJDSGN;
  • 5 expert members specialising in the field of clinical research, medical/scientific research, epidemiology, the law and counselling; and
  • 2 ex-officio members from the Department.

3.70 Community representation is based on categories of recipients, rather than geography. There were four distinct groups to take account of: female infertility, male infertility, growth and families of deceased recipients. Although the groups varied greatly in size, it was acknowledged that there might well be issues particular to each of them, whereas there seemed no real difference in issues between States. Whilst the initial membership did not include a growth hormone recipient, with representation by a growth hormone parent, a growth hormone recipient now sits on NPHAC.

3.71 The CJDSGN has indicated that the way NPHAC is constituted is somewhat different from what Professor Allars envisaged. Rather than remaining a purely recipient group advising the Task Force, NPHAC includes expert membership and is responsible for advising the Minister. Nevertheless, according to the CJDSGN:

    recipients generally were satisfied with the process and the results. NPHAC has worked well in providing a means of gaining expert member support for measures seen as necessary by recipients, but not fully embraced by the DepartmentThe Support Groups have been very pleased with the calibre and commitment of the expert members of NPHAC [finding] them very open to recipient concerns and attitudes and more than willing to apply their wide experience to finding solutions.[38]

3.72 Alternative views were also put to the Committee, with concerns being expressed about difficulties of access to NPHAC and for recipients to be able to convey their views and opinions on various issues if they were not linked with Support Groups.

Code of Practice for Transplantation of Cadaveric Organs and Tissues

Allars recommendation 8: The NHMRC `Code of Practice for Transplantation of Cadaveric Organs and Tissues' be revised to set out the procedure by which hospital authorities should obtain consent from relatives for removal from cadavers of organs and tissue for therapeutic medical or scientific knowledge including the purposes of research and medical education. The Code should include a consent form for signature by the relatives, itemising the organs and tissue to be removed and the purpose for removal in each instance. 3.73 A revised Code, renamed Recommendations for the donation of cadaveric organs and tissues for transplantation, was developed and endorsed by the NHMRC in June 1996. The Code was renamed Recommendations due to the speed of change in the number and variety of transplantation treatments, and the parallel evolution of consistent legislation in the States. The NHMRC hoped that the Recommendations would offer a broadly useful reference for all those involved in identifying, retrieving, and storing donor organs and tissues, approaching families for consent, and fulfilling legal and ethical obligations.

3.74 The Recommendations cover legislative and social aspects and clinical aspects of cadaveric donation of organs and tissues, including who has the authority to remove organs and tissues, and who has responsibility to consent to the donation, removal of organs and tissues, autopsy, and approach to Coroner. Although Professor Allars recommended that the Code include a consent form, the NHMRC agreed that this not be included as different hospitals and States have different reporting requirements on these issues. The NHMRC considered that the basis of this recommendation was met by outlining the key components of consent including the need to specify organs or tissues to be removed.[39]

3.75 Ethical issues involved in the donation of organs and tissues by living donors have been the subject of four discussion papers prepared by the Australian Health Ethics Committee (AHEC) and endorsed by the NHMRC in June 1997. The aim of these papers is to inform and deepen public understanding of the ethical aspects of transplantations.

s.100 of the National Health Act

Allars recommendation 9: That section 100 of the National Health Act 1953 (Cth) be repealed and replaced by a provision which specifies clearly the circumstances where by reason of physical and similar factors associated with the distribution of a pharmaceutical benefit `special arrangements' are appropriate.

3.76 Review of s.100, which relates to special ministerial arrangements for the provision of pharmaceutical services was referred to as part of the reference by the Attorney-General to the ALRC of the portfolio legislation of the Department of Human Services and Health.[40]

3.77 The Committee appreciates the broadly-based nature of this review which includes the recommendations relating to ss100 and 135A of the National Health Act. Professor Allars also acknowledged that these `two recommendations which have not been implemented fully are in a different category because they require long-term effort relating to reform of the law'.[41] Nevertheless, the Committee notes the period of time which has elapsed since Professor Allars reported, and considers that the review of the sections in question should be expedited.

Guidelines relating to human experimentation

Allars recommendation 10: That the NHMRC:

review the Statement on Human Experimentation to ensure that:

    it provides guidance with regard to decisions as to whether treatment in a therapeutic setting constitutes an experiment; and a procedure is developed by which such decisions are scrutinised and not left entirely to the treating medical practitioner.

issue a Supplementary Note on Reproductive Technology Procedures which ensures that new procedures, including the use of drugs in new treatment regimes, are:

    registered with the Health Ethics Committee of the NHMRC; and approved by the institutional ethics committee of the institution in which the procedure is carried out; and consent is made on the basis of full information regarding risks and outcomes as defined in the Supplementary Note 2 on Research on Children, the Mentally Ill and Those in Dependent Relationships or Comparable Situations.

3.78 Revision of the NHMRC Statement on Human Experimentation to be undertaken by AHEC was commenced in December 1996. The commencement was delayed pending the completion, in March 1996, of a Ministerial review into the operations of Institutional Ethics Committee system in Australia. Revising the ethical guidelines for the conduct of medical research involving humans will be a two stage public consultation process. The revision of the Statement on Human Experimentation will address the issue of responsibility for ethical approval of research or innovative therapy. It is envisaged that the revised document will be released for second stage public consultation in early 1998. Final guidelines are expected to be released later that year.[42] The Committee notes that this revision is scheduled to take over two and one half years and considers that the review should be expedited.

3.79 The Committee was advised that AHEC has not met since September 1996 and that appointments under s.36 0f the NHMRC Act for the 1997-99 triennium have not yet been finalised.[43] Whilst the Committee understands that the chairman and one member have been appointed and that the remaining membership is still under negotiation, the Committee is concerned at the continuing delay in making these appointments. The Committee believes that this situation could further delay the review of the Statement on Human Experimentation and urges the Minister to finalise the appointment of members to AHEC as soon as possible.

3.80 Ethical guidelines on assisted reproductive technology were released by the NHMRC in November 1996. These guidelines, which replaced the previous Supplementary Note referring to in vitro fertilisation and embryo experimentation, addressed innovations in clinical practice as well as research. However, while Allars recommended that new procedures, including the use of drugs in new treatment regimes should be registered with the Health Ethics Committee of the NHMRC, the NHMRC advised that in accordance with the role and functioning of AHEC pursuant to the NHMRC Act, the registration of new treatment regimes or drug treatments is not a function of the AHEC. The receipt of information on the registration of new drugs rests with the Therapeutic Goods Administration.[44]

3.81 The ethical guidelines require Institutional Ethics Committees to approve and reconsider procedures/practices in the event of major changes to programs or research. The guidelines also provide for informed decision making and consent, in particular who is required to provide information, who can consent following the provision of that information and issues of counselling.

3.82 The NHMRC referred to a report it released in November 1995 on Long-term effects on women from assisted conception. In reference to the AHPHP recipients who had died of CJD, the NHMRC emphasised the need for information about the possibility of long-term effects of new treatments and the importance of informed decision making about any proposed treatment. The report made some recommendations similar to Allars recommendation 10, particularly that AHEC should review the definition of `experimental' and `non-experimental' treatments to clarify for patients or consumers the status of the specific use of drugs, devices and procedures. Work to implement this recommendation began in December 1996.[45]

3.83 The report also recommend that the outcomes for HPH recipients should be included in general studies of the outcomes of assisted ovulation. The report suggested a number of research studies, one of which could investigate whether women who received hPG had higher incidence or death rates of cancer, particularly ovarian or breast cancer, than the general population of women of comparable age. The NHMRC report commented that NPHAC could consider including ovarian and breast cancer as outcome measures in a broader epidemiological study of the health of HPH recipients.[46] As noted earlier NPHAC decided that the epidemiological study recommended by Allars would not proceed. It is the type of information sought in this proposal which is the basis of the Committee's recommendation to reconsider undertaking an epidemiological survey.

Guidelines for medical practitioners on providing information to patients

Allars recommendation 11: That the NHMRC review the `General guidelines for medical practitioners on providing information to patients' to ascertain whether they are adequate in the light of the response made by medical practitioners to the cessation of the Australian Human Pituitary Hormone Program and the deaths of hormone recipients in Australia. 3.84 A working party was set up by the National Health Advisory Committee (NHAC), a principal committee of the NHMRC, to consider this recommendation.

3.85 The NHMRC indicated that the working party acknowledged that the guidelines were intended to guide medical practitioners in providing information to patients prior to an intervention. They were not intended to cover instances after the intervention had occurred, such as in the CJD case. The Working Party made three recommendations:

    1. That the General guidelines for medical practitioners on providing information to patients not be revised in light of recommendation 11 of the Allars Report; 2. That NHAC consider preparing a stand-alone statement on providing information to patients who may no longer be a patient, when a risk becomes apparent some time after the intervention; and 3. That NHAC consider relaunching the guidelines.

NHAC agreed in November 1996 that recommendation 1 be adopted and that recommendations 2 and 3 be referred to the incoming NHAC for consideration during the next triennium. The newly appointed NHAC is due to meet in August 1997.[47] 3.86 A related project completed by the NHMRC was the release in December 1995 of Creutzfeldt-Jakob Disease and Other Human Transmissible Spongiform Encephalopathies: Guidelines on patient management and infection control. This document was produced to contribute to the reduction of risk of the transmission of CJD by providing infection control guidelines for the management of, and for medical surgical procedures including autopsies on, patients with or at risk of developing CJD. The NHMRC noted that the unique nature of the infectious agent of CJD, particularly its resistance to routine autoclaving and chemical disinfection, necessitates the formulation of disease-specific infection control procedures.[48]

3.87 At the request of NPHAC copies of these guidelines were sent to a range of medical and scientific individuals and organisations. The guidelines were also advertised in the HPH Newsletter in March 1996.

3.88 By July 1996 NPHAC noted that there were continued problems among some members of the recipient community regarding the guidelines. In particular, some recipients had met the Victorian Dental Association about individual dentists' problems with the infection control guidelines. In September 1996, the Scientific Research Subcommittee of NPHAC noted the concerns expressed to some members of the recipient community by dentists regarding the procedures for autoclaving dental instruments outlined in the guidelines. The SRSC noted that the guidelines had the approval of the Australian Dental Association. The SRSC also noted that there has been no written feedback from dentists regarding the guideline. The NPHAC subsequently agreed in July 1997 that it would write to the NHMRC indicating that there is a need for revision of the infection control guidelines in the light of the concerns expressed by the recipient community.[49]

Conclusion

3.89 The Committee has concluded that generally the actions taken by government in response to the Allars Inquiry recommendations have been fair and adequate. Nevertheless, the Committee has a number of reservations which it believes need to be addressed before the Allars recommendations can be regarded as fully and equitably implemented. These are addressed in the following recommendation.

3.90 The Committee notes that funding commitments apply to the State based support groups until 2010 and counselling services until 2002-03 (subject to an evaluation by PHTF this financial year). The Committee believes that in order to allay any recipient concerns, especially in view of the probable new case of CJD, the Government should re-affirm these funding commitments - including the possibility of extending the provision of counselling services for a longer period of time.

Recommendation

Recommendation 2: The Committee recommends that the following areas of concern relating to the implementation of the Allars recommendations be addressed:

    (a) Counselling Ensure that the revised arrangements introduced in October 1996 to assist all recipients and their families who need counselling, are understood and are able to be accessed by all recipients. In particular, that these arrangements are quite distinct from, and alleviate the difficulties associated with, those which previously operated. In addition, that counsellors who may have been providing a service to the satisfaction of particular recipients are not precluded from assistance under the revised arrangements;

    (b) Epidemiological study That the decision not to conduct an epidemiological study be reconsidered, though any future study should proceed with broader objectives. (This is the subject of a separate recommendation);

    (c) Tracing recipients That renewed efforts be made to identify and trace remaining approved and unapproved recipients, with due sensitivity in recognition of the time which has elapsed since the Program concluded. (This is also the subject of separate recommendations);

    (d) Access to information That treatment records and other information requested by recipients be provided directly to them without adopting a restrictive interpretation of s.135A of the National Health Act;

    (e) Index to Allars Report That an index to the Allars Report be prepared and made readily accessible for all recipients and other interested parties;

    (f) NPHAC Ensure that NPHAC's processes and procedures are sufficiently open and flexible to enable it to receive views and opinions from all members of the recipient community on issues under consideration by the Council; and that all recipients are kept informed of decisions taken by NPHAC and their outcome;

    (g) Statement on Human Experimentation That the review of the Statement on Human Experimentation which is not due to be finalised until late 1998 be expedited. To ensure that this review is not delayed, the Committee urges the Minister to finalise the appointment of members to the AHEC as soon as possible;

    (h) Amendment of s.135A of the National Health Act That s.135A of the National Health Act be amended to ensure that personal information can be disclosed directly to the people about whom the information relates (such as in the case of people who received hormone treatment) and that the Attorney-General's Department broader review of existing secrecy provisions, which includes s.135A, be expedited; and

    (i) Amendment of s.100 of the National Health Act That the ALRC review which includes consideration of the Allars recommendation to repeal and replace s.100 by a provision which specifies clearly the circumstances where by reason of physical and similar factors associated with the distribution of a pharmaceutical benefit `special arrangements' are appropriate, be expedited.

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Footnotes

[1] News Release, Dr Carmen Lawrence, CL 305/94, 7 November 1994.

[2] Submission No.24, p.3 (CJDSGN).

[3] Submission No.92, p.2 (Professor Allars).

[4] Submission No.92, p.1 (Professor Allars).

[5] Submission No.24, p.8 (CJDSGN).

[6] Submission No.24, p.3 (CJDSGN).

[7] Submission No.9, p.1 (NHMRC).

[8] Submission No.85, pp.5-6 (DHFS).

[9] Submission No.42, pp.2-4 (NPHAC).

[10] Submission No.42, p.4 (NPHAC).

[11] Figures from Submission No.85, p.16 (DHFS) and Submission No.42, p.10 (NPHAC).

[12] Submission No. 24, p.4 (CJDSGN).

[13] Submission No.42, p.6 (NPHAC).

[14] Submission No.85, pp.7-9 (DHFS).

[15] Submission No.85, p.11 (DHFS).

[16] Submission No.42, p.7 (NPHAC).

[17] Submission No.24, p.5 (CJDSGN).

[18] Submission No.85, p.12 (DHFS).

[19] Submission No.24, p.5 (CJCSGN).

[20] Submission No.24, p.5 (CJDSGN).

[21] Submission No.85, p.18 (DHFS).

[22] Submission No.85, p.18 (DHFS). See also Transcript of Evidence, p.146 and DHFS, supplementary information, 22.8.97, attached NPHAC agenda paper for more detailed information on database development and improved information sharing.

[23] Transcript of Evidence, 12.8.97, pp.34-5.

[24] See Submission No.85, pp.16-17 (DHFS) and Submission No.42, pp.10-11 (NPHAC).

[25] Submission No.42, p.8 (NPHAC).

[26] Submission No.24, p.5 (CJDSGN).

[27] Submission No.42, pp.11-12 (NPHAC).

[28] Submission No.85, p.18 (DHFS).

[29] Submission No.85, p.20 (DHFS).

[30] Submission No.85, p.21 (DHFS).

[31] Submission No.24, p.6 (CJDSGN).

[32] For example Submission No.2, 21.7.97, p.2 and Submission No.14, p.2.

[33] Submission No.24, p.6 (CJDSGN).

[34] Information in this section is from Submission Nos.24, pp.6-7 (CJDSGN); 42, pp.14-15 (NPHAC); 85, pp.21-22 (DHFS) and Transcript of Evidence, pp.108-110.

[35] Transcript of Evidence, pp.232-234.

[36] Submission No.24, p.7 (CJDSGN). Submission No.18, p.1 provides similar comments.

[37] Submission No.83, p.2.

[38] Submission No.24, p.8 (CJDSGN).

[39] Submission No.9, pp.1-2 (NHMRC).

[40] Submission No.85, p.24 (DHFS).

[41] Submission No.92, p.1 (Professor Allars).

[42] Submission No.9, pp.2-3 (NHMRC).

[43] NHMRC, supplementary information, 22.8.97; and Community Affairs Legislation Committee, answer to question on notice, 1997-98 supplementary estimates hearings.

[44] Submission No.9, p.3 (NHMRC).

[45] Submission No.9, p.5 (NHMRC).

[46] Long-term effects on women from assisted conception, NHMRC, 1995, p.31.

[47] Submission No.9, p.4 (NHMRC).

[48] Submission No.9, p.4 (NHMRC).

[49] Submission No.42, p.18 (NPHAC).

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