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Index

Background Paper 2 1995-96
Commonwealth Disability Policy 1983-1995

Mary Lindsay
Social Policy Group

Contents

  • Major Issues

    Chronology of Major Commonwealth Policy Developments, 19831995

  • Introduction

  • People With Disabilities-A National Profile

    Definitions of Disability

    • Profound
    • Severe
    • Moderate
    • Mild
    Characteristics of People with Disabilities

    Summary of Survey Results and Implications for Policy Development

    Trends Over Time

  • Services For People With Disabilities-An Overview Of The Position In Australia Before 1983

    The Early Years

    The Impact of Federation
    The Impact of the Two World Wars
    The Development of Disability Services, 19201950
    The Development of Disability Services 19501983
    Disability Services in 1983Summary of the Position
    The Desire for Change

  • Major Developments In Services For People With Disabilities Since 1983-The First Stage

    Review of Handicapped Programs, 1983 and Publication of its Findings in 'New Directions'

    Establishment of Disability Organisations, 198385

    • The Disability Advisory Council of Australia
    • The Australian Disability Consultative Council
    • The Office of Disability
    The Home and Community Care Program, 1985
    • HACC and People with Disabilities
    • The Impact of HACC upon Commonwealth State Responsibilities for Disability Services
    The Disability Services Act, 1986
    • A Statement of Principles and Objectives
    • Implementation Arrangements
    • Impact of Disability Services Act on CommonwealthState Responsibilities for Disability Services
    The Disability Services Program, 1987
    • Successes of the Disability Services Program
    • Failures of the Disability Services Program
    • Modifications to the Disability Services Act 1992
    • Further Modifications to the Disability Services Program, 1994
    • Review of the Commonwealth Disability Services Program (The Baume Review),
    • 1995
      • The Government's Response
      • The Community's Response
      • The Strategic Review in Context

  • Major Developments In Services For People With Disabilities-The Second Stage

    Social Security Review of Income Support for People with Disabilities, 1988

    • Follow up to the Social Security ReviewThe Disability Task Force

    The Disability Reform Package, 1991

    • The Selling of the Disability Reform Package
    • Changes to the Disability Reform Package
      • The Supported Wages System, 1994
      • The 'Working Nation' White Paper on Employment, 1994
    • The Evaluation of the Disability Reform Package, 1995
      • Summary of Findings
      • Community Views
      • The Government's Response
    The CommonwealthState Disability Agreement, 1991
    • Rationale
    • Major Features
    • Funding
    • The Views of Consumers and Service Providers
    • The CommonwealthState Disability Agreement in Context
    • Evaluation of the CommonwealthState Disability Agreement
    The Disability Discrimination Act 1992
    • Background
    • Content
    • Criticisms of the Act
    • Implementation
    • Implications for CommonwealthState Responsibilities
    The Commonwealth Disability Strategy, 1994
    • Background
    • Content
    • Implications for CommonwealthState Responsibilities
  • Current And Projected Policy Developments Influencing Disability Services

    Australian Law Reform Commission Review of Disability Services Act, 1995

    Council of Australian Governments Examination of Commonwealth and State Roles and Responsibilities in Health and Community Services

    • Community Response

    Industry Commission Inquiry into Charitable Organisations, 1995

    • Initial Reactions
    • Content
    • Continuing Community Concerns

    National Competition Policy (Hilmer Reforms), 1995

  • Conclusion
  • Endnotes
  • Bibliography
  • Appendix 1 Major Commonwealth Legislative Changes in Disability Services 1950-1995
  • Appendix 2 Acronyms
  • Contact Officer and copyright details

Major Issues

In 1993, 18% of Australians had a disability and this percentage is projected to increase with the ageing of the population (Australian Bureau of Statistics Survey, 1993). People with a disability form a very diverse group, not only in regard to the type and level of their disability but in regard to their need for, and use of, services. More than half reported in 1993 that they had no need for assistance. Of those requiring help, most received it from their families. Just under half of those of work force age and living in households were in the work force (undertaking education or training, looking for work or in employment) and most of these were employed. This brief snapshot underlines the importance of developing policy responses that are flexible enough to meet the varied needs of people with disabilities and those who care for them, and points to the dangers of considering 'the disabled' as a homogeneous group, and a burden on society.

Commonwealth policy in the last twelve years has both responded to, and in turn contributed to, moving the debate on from the negative stereotyping associated with our early history. Its emphasis is now on enhancing and protecting the rights of people with disabilities and providing opportunities for them to contribute to the wider society, both through the provision of disability specific services and through modifications to mainstream services to increase their accessibility. The continuing challenge is to translate these aspirations into actuality.

Changing attitudes to disability, on the part of governments and of the broader community, have found practical expression through implementation of a range of policies designed to include people with disabilities in the wider society. Most influential of these policies has been deinstitutionalisation through which, increasingly during the period under consideration, people with disabilities have moved from institution-based to community-based accommodation. Equally important is integration, which has enabled people with disabilities to participate, where possible, in mainstream education, employment and recreation activities. The Commonwealth Government approach was intended to move the policy focus from services and service providers to individual consumers. Accordingly, consumer rights and the empowerment of people with disabilities figured prominently in policy debates during this period.

Have these noble aspirations been realised? The balance of opinion suggests that they have not. Indeed, even the aspirations themselves are now in question. Some service providers and carers, for example, are concerned that government programs (both Commonwealth and State) are attempting to integrate into community-based accommodation and into open employment, people with severe or multiple disabilities for whom these are not realistic or even preferred options. They opposed the Commonwealth's proposed phasing out of sheltered workshops on these grounds in the early 1980s and some years later were successful in having the value of these organisations acknowledged by government.

Furthermore, the move from large institutions and sheltered employment into community-based and mainstream services was not accompanied by a commensurate move of the financial resources essential to its successful implementation. The result has been that the quality of life of people moving into community settings has often deteriorated rather than improved. This is said to be particularly the case for people with more severe disabilities.

The rhetoric about the focus on individual consumers rings a little hollow in the face of recent findings (by the Baume Review) that 60% of the potentially eligible population had no access to any Commonwealth disability services. Among the 40% who did use Commonwealth services, the level and quality of services provided tended to be influenced by location and historically determined funding arrangements rather than by the needs of the person concerned. These were the very inequities which the Commonwealth Government set out to overcome in 1983.

This is not to suggest that no progress has been made. Commonwealth funding to people with disabilities has increased substantially in the period under consideration-both through income support and through service provision-and their rights are enshrined in national legislation. The worst of the early problems have been overcome. Very few people with disabilities are now working for 'token' wages, for example, and many are enjoying a much improved quality of life as a result of Commonwealth initiatives to assist them into the work force. Many people with disabilities and their carers have benefited too from services provided in the community through the Home and Community Care Program (HACC), introduced in 1985.

Australia can claim to be at the forefront, internationally, in the development of disability policy. The 1994 introduction of the Commonwealth Disability Strategy, designed to enhance the access of people with disabilities to mainstream services, is one recent example of Australia's innovative policy approach. Much remains to be done to achieve 'state of the art' policy goals, but the failure to translate rhetoric into reality does not lie solely with the Commonwealth. Service providers, advocates and the peak bodies which represent them have thwarted some of the Commonwealth's most innovative attempts to assist people with disabilities. Though they have often acted in what they interpreted as the best interests of people with disabilities they appear sometimes to have been motivated by self interest and self preservation, however well disguised. For the limited success of Commonwealth policy in achieving its objectives therefore, these groups must also accept a measure of responsibility.

No consideration of Commonwealth disability policy can be attempted without reference to the division of responsibilities with State and Territory governments. Currently State, Territory and Commonwealth governments are responsible for more than 60 discrete health and community services programs. These have been established over many years, generally on an ad hoc basis in response to specific needs and demands and without any consistent policy framework or philosophy. The result is a complex, fragmented maze of services, each with different administrative and funding arrangements and different target groups and each responsible to different levels of government.

In the resulting confusion, consumers are the losers. It is difficult for them to find and access the services they need. Inflexible program boundaries, and gaps and overlaps in service provision, exacerbate their difficulties. Consumers must adapt their needs to existing services rather than services responding flexibly to users' needs. All of these difficulties are compounded for those in greatest need of services.

For governments, existing arrangements are also problematic. The division of responsibility between governments encourages cost shifting, while inconsistent data has hampered coherent planning and lack of coordination can result in a disjunction between, for example, accommodation and employment services targeted to the same group of people.

The Commonwealth-State Disability Agreement (CSDA) of 1991 was developed to rationalise government roles and responsibilities for the funding and operation of disability services, with a view to overcoming these difficulties. Recent analysis (in the Interim Report of the CSDA evaluation) suggests that it has failed to achieve its objectives. It was devised for administrative convenience and entrenches fragmentation of service provision for people with disabilities. It compartmentalises needs and responses, rather than viewing people with disabilities holistically and attempting to develop services which are integrated and complementary, across agencies and government. At a time when policy initiatives elsewhere are moving Australia towards greater uniformity in legislation and policy the CSDA is moving in the opposite direction, to crystallise division, to the detriment of people with disabilities. A further source of concern is the current move by the Industry Commission and through the Council of Australian Government (COAG) process to apply the market model to disability and other community services.

Commonwealth responsibility for disability policy has evolved gradually. Beginning last century with the provision of minimal funding support to charitable organisations it has grown to encompass income support and, more recently, service provision and anti discrimination legislation. One indication of the extent of its current involvement is evidenced by reference to its financial contribution to income support (which totalled $3.568m on the Disability Support Pension alone in 1994-95) and to disability services (which totalled approximately $500m during the same period). The Commonwealth's changing role mirrors changing attitudes to disability. Originally viewed as a family, a charity and then a welfare issue, disability is increasingly seen as a human rights concern and a community responsibility. Commonwealth policy both reflects these views and enhances them.

Australia has reached a watershed in the development of Commonwealth disability policy. The Disability Services Act upon which is based the Commonwealth's major initiative in disability service provision, the Disability Services Program, is to be redrafted by 1997. The Commonwealth-State Disability Agreement which determines the division of responsibilities for disability funding and services between the Commonwealth and the States and Territories is likewise to be renegotiated during late 1996 and early 1997. This is an appropriate time therefore to reassess the developments which have brought us to this point.

April 1996

Chronology of Major Commonwealth Policy Developments, 1983-1995

1983 Review of Handicapped Programs

1983 Establishment of Disability Advisory Council (DACA)

1985 Publication of 'New Directions'-Review of Handicapped Programs

1985 Establishment of Office of Disability

1985 Establishment of Home and Community Care (HACC) Program

1986 Disability Services Act (DSA)

1988 Social Security Review of Income Support for People with Disabilities

1988 ABS Survey of Disabled and Aged Persons

1988 Establishment of Disability Task Force

1991 Introduction of Disability Reform Package (DRP)

1991 Commonwealth-State Disability Agreement (CSDA)

1992 Disability Discrimination Act

1992 Modifications to Disability Services Act

1993 ABS Survey of Disability, Ageing and Carers

1994 DACA replaced by Australian Disability Consultative Council

1994 Commonwealth Disability Strategy

1994 Modifications to the Disability Services Program

1994 Introduction of the Supported Wages System

1994 'Working Nation' Statement on Employment

1995 Baume Review of Disability Services Program

1995 Evaluation of Disability Reform Package

1995 Australian Law Reform Commission Review of Disability Services Act

1995 (ongoing) COAG consideration of health and community services

1995 Industry Commission Report on Charitable Organisations

1995 (ongoing) implementation of National Competition Policy

1995 Evaluation of Commonwealth-State Disability Agreement begins

Major Issues

Introduction

Disability services are a very complex area of social policy, both because of the size and diversity of the target population and because of the range of individuals, organisations and governments involved in service provision. Frequent major policy changes over the last twelve years have added to the difficulty of determining who is responsible for what, and with what consequences. This paper is an attempt to clarify the position, with particular reference to changing Commonwealth-State responsibilities over the last twelve years.

The paper begins with a profile of the target population, as described by the Australian Bureau of Statistics (ABS) in 1993, and a brief discussion of definitions and terminology. This is followed by a broad overview of policy development in disability service provision in the period to 1983.

The focus of the paper is on the period 1983-1995. Each major Commonwealth policy initiative during that period is described, in broadly chronological order, with particular reference, where appropriate, to its impact on Commonwealth and State responsibilities. While the emphasis is on disability services, the paper also describes changes to income support arrangements for people with disabilities and legislative changes which were introduced during this period.

The paper concludes with reference to current and projected developments which can be expected to have a significant impact upon the funding, administration or organisation of disability services.

The paper describes only the most important Commonwealth initiatives in disability policy in the period under review. It attempts to explain how we have arrived at the current position and to set the scene for likely major changes over the next two years.

In an attempt to contain a very wide ranging subject to manageable proportions the paper has omitted or made minimal reference to a number of related issues. These include education and income support arrangements for children with disabilities, recent policy initiatives affecting the carers of people with disabilities, policies which are now mainly a State responsibility, such as accommodation for people with disabilities, and international policies and comparisons. Nor does the paper analyse the 'double disadvantage' of particular sub-groups of people with disabilities such as those from Aboriginal and Torres Strait Islander or non-English speaking background, or people with specific types of disability.

People With Disabilities-A National Profile

Our most recent, accurate and comprehensive information on people with disabilities in Australia comes from the 1993 Survey of Disabilities, Ageing and Carers conducted by the Australian Bureau of Statistics. It builds on earlier information collected by the ABS in 1981 (in the Handicapped Persons Survey) and in 1988 (in the Disabled and Aged Persons Survey), thus enabling us to establish trends and changes over time (although the figures are not always directly comparable). The 1993 Survey covered a sample of 18 000 residential dwellings and 700 establishments, such as nursing homes. The information in the following section is largely based on the 1993 Survey.

Definitions of Disability

The Australian Bureau of Statistics reported in 1993 that 18% of Australians (3 176 700 people) had a disability and 14% of Australians (2 500 200) had a handicap.

Definitions of impairment, disability and handicap may vary in literature on the subject and can be confusing and contradictory. These complexities are compounded by the varying eligibility criteria for disability programs derived from these definitions. Indeed, three different sets of eligibility criteria are used in the policies described in this paper. The ABS definitions are described in some detail here in an attempt to clarify what follows.

In the 1993 Survey the ABS defined people with a disability as those 'who have any restriction or lack of ability (because of impairment) to perform an action in the manner or within the range considered normal for a human being'.(1) Those whose disability was such as to limit their capacity to perform certain tasks associated with daily living were defined as handicapped. In other words, handicapped people are a sub-set of people with disabilities.

The tasks of daily living covered by the ABS definition are:

  • self care (showering, dressing etc)
  • mobility
  • verbal communication
  • participation in education or employment (for those in the appropriate age category).

The ABS defines four levels of handicap. These are:

  • Profound
      People in this category always need assistance in at least one of the tasks of daily living. In 1993 they constituted 2.4% of the population (419 000 people).
    • Severe People in this group sometimes need assistance with these tasks. They constituted 1.7% of the population (300 000 people).
    • Moderate People in this group do not require assistance with the specified tasks but have difficulty in performing them. They constituted 2.6% of the population (455 500 people).
    • Mild People in this group do not require assistance with the specified tasks, nor do they have difficulty in performing them, but they are reliant upon aids to help them to do so, or have difficulty in walking etc. They constituted 5.3% of the population (941 800 people) in 1993.

    The ABS definitions are based on the World Health Organisation's 1980 International Classification of Impairment, Disabilities and Handicaps. The ABS restricts its definitions to people for whom the identified disabilities and/or handicaps had lasted, or were likely to last, for six months or more. In the case of children under five, all those with disabilities are considered to have a handicap but the severity of the handicap is not categorised.

    The ABS definitions have been criticised by some,(2) for failing adequately to acknowledge the extent to which aids, equipment, technology and medication can reduce the disabling effects of an impairment and thus allow people to perform the tasks of daily living within the normal range. In this respect the ABS definitions differ from those of the World Health Organisation. This helps to explain the seemingly high rates of disability recorded by the ABS.

    Others(3) suggest that a handicap should more properly be considered 'a measure of the disadvantage people with a disability face in the society in which they move rather than as an attribute of persons'. In this sense a person is handicapped for a particular role or activity rather than being a handicapped person.

    Despite these concerns, the 1993 Survey makes a valuable contribution to our understanding of the characteristics and position of people with disabilities in contemporary Australian society. Its findings can be expected to inform future policy formation and they are frequently referred to in this paper.

Characteristics of People with Disabilities

People with disabilities and handicaps are of all ages, with almost half (48%) over 60 and a slight majority (52%) under 60.

The handicap rate at age 35-44 years is approximately double that for children aged 0-4. By age 60-64 years, the handicap rate is approximately seven times that for children aged 0-4 years and by age 75 years and over, the rate is about fourteen times that found for children aged 0-4 years.(4)

Disability rates follow a similar pattern.

In all age groups, more males than females reported a disability, although the differences were not very marked (18.4% compared with 17.6%)(5)

The vast majority of people with disabilities and handicaps (95%) live in households and 73% live in families.(6) Institutionalisation increases with severity of handicap. One in six people with a profound or severe handicap (124 000 people) lives in an institution and most of them have more than one disabling condition.(7)

The main disabling condition varies according to age group. It is respiratory disease for those aged 0-14, mental disorders for those aged 15-24 and musculoskeletal disorders such as arthritis for the remainder.(8)

Participation in the labour force (that is, being employed, or unemployed but looking for work) was lower for people with disabilities than for the general population but still significant. For people aged 15-64 and living in households the participation rate was 46% (593 000 people). For the general population of the same age it was 73%. Of those with disabilities and in the labour force, 79% were employed (468 500 people).(9)

In the 1993 Survey more than 1.4 million people with a disability living in a household reported that they needed some assistance. Need increases with age. Most (1.1 million) reported that they received some help, usually from a relative and, in half of the cases, from a spouse. Even among people living alone, informal help from family members was more important than formal help. Only 7% of those who reported that they needed help received no assistance at all, although half a million people said they did not receive all the help they needed.(10)

Summary of Survey Results and Implications for Policy Development

People with disabilities are a very diverse group. While some have multiple handicaps and need intensive support, policy makers need to be mindful of the fact that more than half (54%) reported no need for assistance. Where help is required it is usually provided by the family, although the Survey showed significant levels of unmet need. These findings have implications for policies focussing on carers and on community-based formal services. Most people with disabilities live in households rather than institutions and almost half of those of working age are in the labour force. All of these factors underline the importance of developing policy responses that are flexible enough to meet the varied needs of the target group and point to the dangers of considering 'the disabled' as a homogeneous group, and a burden on society.

Trends Over Time

Comprehensive figures on rates of disability are available in Australia only for the period since 1981, when the ABS conducted its first survey. Survey results appear to show a rise in rates of reported disability from 13.3% in 1981 to 15.6% in 1988 and 18% in 1993. The corresponding figures for handicap were 8.6%, 13.0% and 14.2%. For severe and profound handicaps the figures were 3.8%, 4.3% and 4.4%.(11)

Some of the increase in rates of disability can be accounted for by the ageing of the population in the intervening period. As already noted, disability is closely associated with age. Another significant factor is considered to be the more inclusive survey questions used in 1993. Changing perceptions of disability, and peoples' greater readiness to identify themselves as disabled are also likely to have contributed to the increase in the rates of reported disability and handicap.

In commenting on these trends the Australian Institute of Health and Welfare concluded that, if age-standardised rates were used in the comparisons, then rates of severe and profound handicap were fairly constant over the twelve year period, while overall rates of disability and handicap exhibited 'a general pattern of steady increase'. The Institute attributed this growth to 'increasing awareness of disabling conditions and changing social attitudes to people with a disability'.(12)

These trends have obvious implications for future policy development in disability services. For people with mild to moderate levels of handicap, estimating future demand for services is quite complex. There is greater variability across the three surveys, and across the disability types within the surveys for people in this category, as opposed to those with profound and severe handicaps for whom future levels of need are more predictable.

Services For People With Disabilities-An Overview Of The Position In Australia Before 1983

People with disabilities may benefit from services developed to assist the general population as well as from services designed specifically for this group. While this paper focuses on the development of specialised support services for people with disabilities, these should not be considered in isolation from concurrent developments in 'mainstream' health and welfare provision as both have contributed to enhancing the opportunities and quality of life of people with disabilities. Indeed, the emphasis of much recent policy development has been on the integration of people with disabilities into mainstream services, a trend which is discussed in this paper.

The Early Years

The complexity of current arrangements for organising and funding disability services can be explained, in part, by the forces shaping their historical development in Australia.

After white settlement Australia adopted both the attitudes to disability prevailing in England at that time and the practices consequent upon these views. Disability of any kind was commonly held to be a manifestation of divine disfavour, and it was supposed that moral and mental defects were synonymous. Such views tended to translate either into total neglect of people with disabilities or their confinement in hospitals attached to gaols, in the gaols themselves or in asylums.

Until the end of the nineteenth century people with disabilities who were unable to work were accorded low priority for welfare support and relief by a society often struggling to cope with the needs of the able bodied. Public and professional attitudes to people with disabilities continued to be characterised by fear, paternalism and the need for segregation and the major policy response continued to be custodial institutionalisation.

In one important respect, Australia's approach to the care and treatment of people with disabilities during this period differed from the approach adopted in the United Kingdom. In Australia, while institutional care was provided predominantly by government, 'outdoor' (that is, home-based) relief was dominated by voluntary, non-profit and charitable agencies which developed, in part, to fill the void occupied in the United Kingdom by local and parish governments. These organisations received public donations but from the start their major source of income was government, initially from London but increasingly from the local administration. These agencies have retained their pre-eminence to this day, and extended it to the provision of institutional care. Their great diversity-in size, scope, coverage, resources, philosophy and practice-has contributed both to the complexity of the current scene and to its richness.

Concern with some aspects of voluntary sector operations are also of long standing. A series of inquiries towards the end of the nineteenth century provided substantial evidence of incompetence, neglect and corruption. Opposition to institutionalisation also began to be articulated at this time.

From these inquiries emerged two themes which are current to this day. The first was the problem in controlling the voluntary sector and making it accountable to governments which were providing substantial subsidies from the public purse. The second was the notion that voluntary agencies were superior to public authorities because they could be more innovative, because they could lavish unstinting personal care on individuals, and because of the variety of religious influences they could bring to bear on personal character.(13)

The Impact of Federation

At the beginning of the twentieth century disability services were considered a health issue. Under Section 51 of the Australian Constitution responsibility for the funding and provision of health services lay entirely with State governments, although in practice provision was often delegated by the States to the voluntary sector. The Commonwealth Government had no direct control over service provision or funding. However, in 1908 the Commonwealth Government introduced means tested, non contributory invalid and age pensions (previously available only in New South Wales and Victoria), thus beginning the process through which it has assumed total responsibility for income support for people unable to provide for themselves, among whom people with severe disabilities are a significant group. The Invalid Pension was available, from 1910, to people aged 16 and more who were not receiving the Age Pension and were 'permanently incapacitated for work'.

The Impact of the Two World Wars

After the first world war Australia had to reintegrate returning soldiers into the community. The Repatriation Commission was established in 1919 for this purpose. It was Commonwealth funded and run, and one of its roles was to provide vocational training for ex-servicemen with disabilities. The work of the Repatriation Commission was significant, both in providing practical assistance to returning soldiers with disabilities and also in contributing to a change in community attitudes to disability from fear, blame and neglect to growing acceptance of the need for community support.

The work of the Repatriation Commission was expanded after the second world war by the Commonwealth Rehabilitation Service (CRS), established in 1948. The CRS focussed on the provision of vocational training for people of work force age with disabilities including, but not restricted to, returning servicemen. The CRS was Commonwealth funded and administered and ensured for the Commonwealth a central and continuing role in vocational education, training and employment programs for people with disabilities, while the States retained responsibility for medical rehabilitation through the State health services.

The Development of Disability Services, 1920-1950

The early period was characterised by increased acceptance of community responsibility for people with disabilities, manifested in the establishment of institutions such as those for the blind and deaf in New South Wales in the 1920s and the Crippled Children's Association in the 1930s. Many of the charitable and voluntary agencies established during this period were concerned with specific types of disability. Parents and family members of people with disabilities provided the impetus for their establishment, although most received some financial support from government.

In the later period these voluntary organisations were active in the establishment of sheltered workshops, usually disability-specific, to provide gainful employment for people unable to compete in the open labour market. Some set up hostels in conjunction with the workshops, so that they could assist people from outside their immediate area. Both workshops and hostels were initially established with private funds but public pressure compelled successive Commonwealth Governments to provide financial and other support. This period also saw a move away from institutional care, with some employment and day services established to provide respite for families rather than gainful employment for people with disabilities. Increasing Commonwealth Government involvement in disability services is documented in the next section (1950-1983).

Despite these developments, in 1950 a large number of people with moderate or severe disabilities were still being cared for in institutions-in general hospitals, mental hospitals, nursing homes, hospices or special institutions such as homes for the blind. These institutions were funded and administered by State governments, staffed by nurses and run on strictly medical lines. People with disabilities who remained at home were cared for by their families, sometimes with limited assistance from domiciliary nursing services. Schools for children with disabilities were still mostly run by charitable organisations and the educational level of many left much to be desired.

A number of income support measures introduced by the Commonwealth during this period benefited people with disabilities. These included an allowance for the wives and children of invalid pensioners, introduced in 1943, and the sickness benefit, introduced in 1945, which provided income support to people aged between 16 and 65 (or 60 in the case of women) who were temporarily incapacitated for work through sickness or accident.

The uniform taxation legislation introduced in 1942 removed from the States the power to tax income and ensured for the Commonwealth both financial dominance and a leading role in social and economic policy development. This was to have far-reaching implications for the funding of social services and income support measures for the general population and for sub groups such as people with disabilities.

The Development of Disability Services 1950-1983

During this period the Commonwealth Government enacted a number of legislative measures, the cumulative effect of which was to increase its involvement in the funding and administration of aged care and disability services. The most significant were:

  • National Health Act 1954
  • Aged and Disabled Persons Homes Act 1954
  • Home Nursing Subsidies Act 1956
  • Disabled Persons Accommodation (Assistance) Act 1963
  • Sheltered Employment (Assistance) Act 1967
  • States Grants (Home Care) Act 1969
  • States Grants (Paramedical Services) Act 1969
  • States Grants (Nursing Homes) Act 1969
  • Delivered Meals Subsidy Act 1970
  • Handicapped Children's Assistance Act 1970
  • Child Care Act 1972
  • Nursing Homes Assistance Act 1974
  • Handicapped Persons Assistance Act 1974.

Each of these measures is briefly described in Appendix 1.

During this period also the Commonwealth Government further increased its income support for people with disabilities through, for example, payment of a Sheltered Employment Allowance for people eligible for the Invalid Pension and engaged in approved, sheltered employment. It introduced the Handicapped Child's Allowance in 1974. This was paid to the parent(s) of a child with a disability to encourage the care of children at home rather than in institutions. It followed the introduction, in 1968, of a benefit for handicapped children living in homes run by charitable organisations. It was known as the Handicapped Children's Benefit and was significant because it marked the entry of the Commonwealth Government into the area of institutional care of children, previously a State responsibility. In 1983 the Commonwealth introduced the Mobility Allowance, for people in employment or training who, because of their disabilities, could not use public transport without substantial assistance. Unlike most Commonwealth benefits, it was not means tested.

Additional Commonwealth services for veterans with disabilities were funded and provided through the Repatriation Commission and the Department of Veterans' Affairs. Other Commonwealth departments provided a range of programs for people with disabilities, including the Department of Employment and Industrial Relations, the Department of Health and the Department of Housing and Construction.

State and Commonwealth governments began to take a more prominent role in the provision of education for children with disabilities during this period. They took over the administration of a number of schools previously run by charitable organisations and developed a range of special schools for children with disabilities. State governments also expanded their role in the provision of (health focussed) services for intellectually disabled people and those suffering from mental illness, although the range and availability of services varied greatly from State to State.

Disability Services in 1983-Summary of the Position

The cumulative impact of the measures detailed above was to increase the number and scope of services available to people with disabilities and to provide them with a degree of income security. In 1983 some services were provided by the Commonwealth, which also had sole responsibility for income support. However, State and Territory governments provided and funded the majority of services encompassing education, health, family welfare, housing and transport. Local government provided a very limited range of services in some areas. Non government organisations were responsible for a very wide range of services for which they received both State and Commonwealth subsidies. Commonwealth funding was generally provided under the Handicapped Persons Assistance Act (HPAA), which is described in Appendix 1.

In 1983 it was estimated(14) that total Commonwealth funding to people with disabilities was approximately $5600m while total State funding was $800m. The Commonwealth contribution included expenditure on income support, direct service provision through the Commonwealth Rehabilitation Service (CRS) and substantial subsidies to non government agencies through the HPAA. Direct service funding by the Commonwealth (excluding the CRS) was only $113m.

No coherent philosophy guided these services, each of which tended to reflect the particular approach of the provider agency. Services were generally established in response to pressure from particular advocacy groups. They were characterised by 'their great diversity, unevenness of effort, uneven geographical distribution of that effort and unequal availability to different groups'.(15)Lack of data about people with disabilities, their needs and the services in place to assist them impeded the development of any coherent policy response and any move to needs based planning. Reliance on institutionally based care was diminishing. By this date it was viewed as a last resort, even for people with severe disabilities. In 1981 only 9%(16) of the total handicapped population was accommodated in institutions.

The Desire for Change

By 1983 the scene was set for radical change to the organisation, provision and funding of disability services. A number of developments contributed to this. One of the most significant was the increasing influence in Australia, during the 1970s and 1980s, of the philosophy of 'normalisation' which developed in Scandinavia and North America during the 1960s.

Supporters of normalisation argued that people with disabilities should be assisted to establish patterns of life that were close to, or the same as, those of society generally. The greater the adherence to this objective the greater the chances of enhancing the personal competence, presentation and self image of the disabled person. As these improved, so did the wider community's acceptance of the disabled person, thus contributing to their integration into the general community. These views found practical expression in moves to accommodate people with disabilities in their homes and communities rather than in institutions (deinstitutionalisation), to assist them to access services developed for the general public rather than disability-specific services (mainstreaming), to participate in ordinary schools (integration) and to work in the open labour market rather than in sheltered workshops.

Attitudinal change to people with disabilities was further encouraged during the late 1970s and early 1980s by a series of reports. One of these, the Royal Commission on Human Relationships of 1977(17), pointed to the inadequacy of existing disability programs and the detrimental consequences for people with disabilities of most programs' focus on exclusion and segregation. The United Nations Declaration on the Rights of Disabled Persons in 1976 was one of the first documents to articulate the view that people with disabilities have the right to a decent life, and moved the focus of the debate from health and welfare to broader economic and political considerations, including human rights.

A major force for change was the heightened community awareness of disability related issues as a result of the International Year of Disabled Persons, in 1981. While it focussed mainly on physical disabilities, the Year provided a vehicle for disabled people themselves, in their push for greater autonomy and wider recognition of their rights as manifested, for example, in the Independent Living Movement. A number of peak bodies representing people with disabilities, which had been formed over the previous twenty years, played a significant role in articulating these views.

At the same time the Survey of Handicapped Persons conducted by the Australian Bureau of Statistics in 1981 provided, for the first time in Australia, national information on the numbers of people with disabilities, the nature of these disabilities, the services which they needed and the extent to which these needs were met. Subsequent surveys have built on the foundation established by the 1981 Survey.

Major Developments In Services For People With Disabilities Since 1983-The First Stage

Review of Handicapped Programs, 1983 and Publication of its Findings in 'New Directions'

The Labor Government came to office with a commitment to reform services for people with disabilities. It was influenced by normalisation theory and its practical application in a more inclusive approach to service provision, encompassing deinstitutionalisation, integration and access to mainstream services. Concurrent developments in aged care also influenced its thinking on disability policy. The Labor Government was also concerned about the budget deficit and assumed that recurrent outlays on disability services might be contained by redirecting the policy focus from expensive institutional care to less costly community-based services (although institutions were predominantly a State responsibility at this time). Its approach was categorised as favouring 'the least restrictive alternative' in the development and funding of disability services.

Accordingly, in 1983 the Government instituted a review of programs developed under the Handicapped Persons Assistance Act which had been passed in 1974 and from which most current disability services derived their authority. The Review took the unprecedented step of involving people with disabilities themselves, and their families, as part of an extensive and comprehensive consultation process. This consumer focus has remained central to policy development ever since.

The Review reported its findings in 1985, in a document entitled 'New Directions'(18) Its conclusions were sobering. People with disabilities, their families and carers were all extremely critical of existing services based on institutional living arrangements, sheltered workshops and activity therapy centres. They objected to the authoritarianism and paternalism of service operators, which denied them any input, let alone control, over the way in which services were run. They were angry about the negative images of disability, and of people with disabilities, still held by the general community and by many service providers.

Almost all of the disabled participants in the Review, regardless of the nature of their disability, wanted improved access to mainstream services rather than the further development of segregated services. They wanted to live in a community setting, have access to paid employment, opportunities for community participation, community acceptance and a choice in the services they used.

On administration and organisation, the Review pointed to a significant lack of coordination between Commonwealth and State governments, to the lack of any clearly specified program objectives, to a focus on large service providers running institutionally based care at the expense of smaller, community based services and to the low priority accorded to consumers by governments and service providers. The Review found that the HPAA, by strictly prescribing the service models eligible for funding, inhibited the development of new models able to respond to changing client needs and perceptions.

This 1983 Review formed the basis for a complete overhaul of Commonwealth programs for people with disabilities. It had a major impact upon service providers and a more limited impact upon State government programs, which fell outside its direct scope. The implementation of its recommendations was achieved mainly through the Disability Services Act of 1986, which is discussed later in this paper.

Establishment of Disability Organisations, 1983-85

A number of national organisations had been established in Australia over the preceding 30 years to advance the interests of people with disabilities and their carers and, in some cases, the interests of service provider organisations. The most significant in this period were the Australian Association for the Mentally Retarded and the Australian Council for the Rehabilitation of the Disabled, now known solely by its acronym of ACROD. It remains a major player and a peak disability body.

The Disabled People's International (Australia) (DPI(A)) was established in 1981. It is a self help, consumer organisation of people with disabilities, providing a vehicle through which they can express their views and advocate their rights, rather than having others do this on their behalf. It has strong international links, especially on issues such as human rights. The National Secretariat of the DPI(A) was dissolved in 1995, following serious financial difficulties. The organisation continues to function as a voluntary association, without government funds.

A large number of consumer organisations now exists to promote the interests of people with disabilities, their carers and families, and service providers. Some are umbrella organisations while others speak for single disability groups. They vary greatly in size, resources, coverage, philosophy and approach. While their diversity reflects the varied views and interests of those they seek to represent, it has also hindered the development of a coherent 'disability sector' response to emerging issues and new policy developments.

After its election in 1983 the Labor Government established a number of new national bodies designed to increase input from people with disabilities into the policy formulation process. The first of these was the Disability Advisory Council of Australia (DACA).

The Disability Advisory Council of Australia

The Disability Advisory Council of Australia (DACA) was established in 1983. The majority of its members were people with disabilities but it also included carers and representatives from service provider organisations. Members were appointed by the Minister. Its primary role was to provide advice to the Commonwealth Government on all aspects of Commonwealth policy affecting people with disabilities. DACA replaced the National Advisory Council of the Handicapped, on which only a minority of members were people with disabilities.

DACA was supported by a small secretariat, originally based in the Commonwealth Department of Social Security and later in the Department of Community Services, in its various permutations. In 1989 equivalent State and Territory Disability Advisory Committees were established, with the Chair of each being represented on DACA. Their initial role was primarily to monitor the implementation of the Disability Services Act (discussed later in this paper) but they assumed a more general role of interpreting and publicising Commonwealth policy developments to people in the States and reporting their views back to the Commonwealth Government, via State managers of the Commonwealth department.

The Australian Disability Consultative Council

In 1994, DACA was replaced by the Australian Disability Consultative Council (ADCC). The ADCC has 15 members, nominated by peak disability bodies and Commonwealth Ministers from relevant portfolios and appointed by the Minister for Human Services and Health for two year terms. Like its predecessor, the majority of its members are people with disabilities.

The ADCC is now the main advisory body to the Minister on disability issues and has a significant consultative role. Like DACA, it is served by a secretariat based in the Commonwealth Department. The ADCC differs from DACA in that its policy advice has a cross portfolio focus. It has no State government representation and looks primarily at Commonwealth policy issues. One of its major functions is to implement the Commonwealth Disability Strategy (discussed later in this paper).

The Office of Disability

The Office of Disability was established in 1985, following publication of the Report of the Handicapped Programs Review, 'New Directions'. One of its first responsibilities was to assist in carrying forward initiatives recommended by that Review. The Review had pointed to the difficulties faced by people with disabilities in accessing services supplied by a very diverse range of providers. Even Commonwealth funded and/or provided services were poorly integrated. The Office of Disability was established to monitor the links between Commonwealth funded and/or provided services (either generic or disability specific) used by people with disabilities and to suggest ways in which gaps and overlaps between services might be minimised. It also had a more general policy advisory role, which differentiated it from other disability organisations.

Since 1985 the Office of Disability has broadened its policy focus. Initially based in Sydney, the Office was relocated to the Department of Community Services in Canberra in 1988, and became a branch within the Disability Programs Division. The move was opposed by many consumers and their representatives who considered it might compromise the Office's independence.

The Home and Community Care Program, 1985

The aim of the Home and Community Care (HACC) Program is to provide 'a comprehensive and integrated range of basic support services' to older people, younger people with disabilities and the carers of these people, to enable them to continue to live at home, rather than receiving care in institutions such as hostels or nursing homes. Services available through HACC include home help, domiciliary nursing, transport and respite care.

In introducing HACC the government was influenced by:

  • the 'normalisation' theory referred to earlier
  • evidence that many people were being admitted to nursing homes inappropriately or prematurely
  • the fact that most people preferred to remain at home if sufficient help were available to enable them to do so
  • perhaps most tellingly of all, the rapid growth in nursing home care and its associated high costs.

This last consideration was critical, given the ageing of the population and the consequent projected increase in demand for care.

The Commonwealth Home and Community Care Act of 1985 subsumed a number of previous Commonwealth Acts governing, for example, home care and paramedical services. Each State and Territory subsequently signed the HACC Agreement, under the terms of which each State and Territory and the Commonwealth jointly approve new services and the allocation of funding. Funding is provided jointly by the Commonwealth and the States.

The HACC Program has replaced the fragmented array of programs through which home care was previously provided. It involves all levels of government and service providers in the development of services. As a result it is administratively complex and duplication between governments is said to undermine its effectiveness. A number of recent reviews and reports(19) have highlighted these deficiencies and pointed to the need for improved assessment and targeting of services, the need for greater flexibility and coordination in service provision and the failure to develop adequate planning measures, leading to significant inequities in service provision between regions and between States. These reports, and others, have also pointed to HACC's failure to meet even a fraction of the demands upon it.

Despite its much publicised shortcomings, HACC remains a generally successful program which is well supported in the community. The Program has channelled increased resources to community care (from $152m in 1984-85 to $657m in 1994-95), improved the coordination and integration of services and expanded the range of services offered. It has also played a significant role in slowing rates of admission to nursing homes, at a time when population ageing might have been expected to increase them.

HACC and People with Disabilities

Most attention in HACC has focussed on older people because they form the largest and fastest growing component of the target group and because the existing services incorporated into HACC at its inception were largely oriented to the needs of this group. However, younger people with moderate to severe disabilities are recognised in the HACC Act as a distinct target group. For them, the Home and Community Care Program has played a significant complementary role in the move from institution based to community based care.

From the beginning however there has been tension between the two groups about their relative share of HACC resources. The Council on the Ageing (COTA), for example, in its submission to the Morris inquiry stated that '...there is a perception that younger people with disabilities may be given access to a greater share of the HACC dollar at the expense of the elderly'. COTA adds that '...this perception and the resulting tension is regrettable as it reflects inadequate funding levels rather than any inherent conflict'.(20)

The perceptions of people with disabilities are quite different. Many of their submissions to the Morris inquiry(21) related instances in which they were denied HACC services because providers did not consider them eligible. Others suggested that HACC services were not sufficiently responsive to the needs of younger people with disabilities.

According to the Department of Human Services and Health, approximately 19% of people using HACC services in any one month are people under 65 with a disability. This is a decline of about 1% over the last two or three years. It is also lower than their representation among the potential HACC target population, which the Department estimates as about 58% (based on 1993 ABS statistics on age specific rates of moderate, severe and profound disabilities). A majority of HACC clients aged more than 65 are assumed to be suffering from a disability or impairment associated with becoming frail aged. The assumption of disability or impairment is made for all clients under 65. In practice of course, young people with disabilities receive assistance from disability or mainstream programs outside HACC and many rely solely on family carers for support. This is also the case for many frail aged people who either do not require support or obtain it from outside the Home and Community Care Program.

These figures do suggest that there is some basis for the view of disability advocacy groups that people with disabilities are not accorded the access to HACC services to which their numbers would seem to entitle them. However, although this group accounts for only 19% of HACC service use it accounts for 24% of total HACC hours. Thus, while the number of younger people with disabilities using HACC services is disproportionately small, each of them requires, on average, more intensive levels of support than do frail aged users.

When the Home and Community Care Program was established, some of the pre-existing services incorporated into the program were deemed 'no growth' services. This meant that they would continue to be funded through HACC but that their funding was pegged at 1985 levels, preventing further expansion. No growth services included disability-specific services. This decision was taken to ensure that HACC's limited resources would be directed to the provision of basic maintenance and support for the target group, but it has caused concern and confusion for some younger people with disabilities. The Efficiency and Effectiveness Review(22) recommended that disability-specific services be excluded from HACC and incorporated into State disability programs, with a corresponding transfer of funds from HACC. Under this arrangement, people with moderate or severe disabilities would still be eligible for the basic maintenance and support services provided through HACC.

No decision has yet been made on implementation of this recommendation, pending completion of the review of the Commonwealth-State Disability Agreement, because of its implications for programs funded under that Agreement. A number of recent reports have pointed to the lack of integration between services provided through HACC and those provided through the Commonwealth-State Disability Agreement. This is one of the issues being examined by the review.

The Home and Community Care Program plays an important role in assisting some people with disabilities to remain in the community but it is inadequately resourced to meet even a fraction of the demands upon it. For the majority of disabled users of HACC services, as for older people, the principal source of support is family carers.(23) They provide 74% of all support whereas HACC provides 10%.(24) Although funding to HACC has increased every year since the Program's inception, it still receives only a fifth of the resources provided to nursing homes and hostels. (It received 23% in 1993-94(25)). While HACC's role in assisting people with disabilities is an important one therefore, it needs to be balanced against the contribution made by informal carers.

The Impact of HACC upon Commonwealth -State Responsibilities for Disability Services

The Home and Community Care Program is jointly funded and administered by the Commonwealth and States/Territories although the Commonwealth has, to date, provided about 60% of total funds.

Joint Commonwealth-State administration of HACC has led to duplication, and confusion for service providers and consumers. This in turn has given rise to State requests for sole administrative responsibility for the Program, a move opposed by the Commonwealth because of the danger that current inequities between State provision would be exacerbated and by service providers and consumers concerned that, without direct Commonwealth involvement there would be no guarantee that funds targeted to HACC would be used for that purpose.

So far as people with disabilities are concerned, there are important reasons for keeping both levels of government directly involved in HACC. These relate to boundary issues between service provision through HACC, service provision by the States and Commonwealth through the Commonwealth-State Disability Agreement and service provision by the Commonwealth through the Disability Services Program. The interface between these programs is already problematic for many service users. Withdrawing either level of government from HACC would exacerbate the disjunction because people with disabilities often need services provided by both levels of government through all three programs.

There is also some concern about the extent and potential for cost shifting between levels of government. If each level of government is involved in administering HACC it will be more difficult for the States to cost shift from those disability services which have become a State responsibility since implementation of the CSDA in 1991 to HACC, which is jointly funded. The potential for cost shifting of this type is a concern for service providers who suggest that State deinstitutionalisation policies for people with disabilities have already greatly increased the demands on HACC and shifted some of the costs to the Commonwealth.

Following the recommendations of the Efficiency and Effectiveness Review a compromise has been reached with the Commonwealth retaining primary responsibility for the development of national policy, joint Commonwealth-State agreement on the quantum of funds for each State and region and State responsibility for the approval of individual projects. These arrangements will take effect from 1 July 1996.

The Disability Services Act, 1986

This Act was a direct response to the findings of the 1983 Review of Handicapped Programs. It replaced the Handicapped Persons Assistance Act (HPAA), which was repealed. It enjoyed bipartisan support in the Parliament and initially was well received in the community.

The Act provided the legislative basis for the funding of organisations and of States providing services for people with disabilities. It covered a much broader range of services than had the HPAA, and each service type was more broadly defined. Services included:

  • accommodation support
  • respite care
  • supported employment
  • competitive employment, training and placement
  • advisory and information services
  • individual assessment and program planning
  • the CRS (formerly administered under the Social Security Act).

The Commonwealth Program of Aids for Disabled People (PADP), formerly administered under the National Health Act, was transferred to the States. Responsibility for nursing homes catering predominantly for non aged people with a disability was to be progressively transferred from the Commonwealth's Residential Care Program to its Disability Services Program, thus bringing together major elements of Commonwealth service provision for people with disabilities.

The Act also allowed for the possibility of including other classes of service over time, a provision designed to overcome the rigidity's of the HPAA, which had prevented services from responding to the changing needs of their clients.

One of the most significant aspects of the legislation was its attempt to link funding of organisations to their demonstrated capacity to achieve specific, agreed outcomes for participants in their services. In recognition of the fact that some organisations would not immediately meet the new funding criteria, the Act provided for them to continue to receive financial support while upgrading their services to meet the more stringent requirements of the new legislation. They were known as Section 13 services and included sheltered workshops, activity therapy centres and training centres. A maximum of five years was allowed in the legislation for completion of the transition to the new arrangements. All new services (known as Section 10 services) were required to meet the new criteria as a condition of establishment and recurrent funding. Service accountability was enhanced by a requirement that all services be formally reviewed at least every five years.

The Disability Services Act established two new types of service. One was the competitive employment, training and placement (CETP) service, designed to assist people with disabilities to obtain and retain paid employment in the mainstream labour market through provision of, for example, employment preparation, vocational training and assistance in the transition from special education or sheltered employment into the mainstream labour force. The second service type was supported employment services, developed to assist people for whom competitive employment at award wages is not a realistic option. Typical models of supported employment include enclaves, specialised businesses, mobile work crews and individual supported jobs.

The target group for services funded under the DSA was defined as 'persons who have an intellectual, psychiatric, sensory or physical impairment, whose disability is permanent and which results in a substantially reduced capacity for communication, learning or mobility'.(26) People with psychiatric disabilities were initially excluded from coverage in the Disability Services Bill but later included in the Disability Services Act in response to pressure from advocates for this group and from the Opposition and the Australian Democrats in the Senate.

This was a major departure from previous arrangements, under which services for people with psychiatric disabilities were funded and run solely by the States. Under the Disability Services Act, clinical treatment for people with psychiatric disabilities remained a State responsibility. While people in this group became eligible for general support services the Commonwealth has maintained that the Act created no obligation or assumption of responsibility on its part to provide these services. It has been careful to distinguish eligibility from responsibility. This remained a contentious issue after the passage of the legislation, with different jurisdictions interpreting the legislation in different, and sometimes contradictory, ways. Disagreement continues today over, for example, definition of the boundary between illness and disability.

A Statement of Principles and Objectives

The Disability Services Act was accompanied by a Statement of Principles and Objectives to be followed in the administration of the legislation and to be applied to individual services.

The Principles recognised that people with disabilities have the same rights as do other members of society and advocated the application of 'the least restrictive alternative' principle in assisting them to realise their individual potential. The Objectives related more directly to service delivery, covering issues such as a focus on the consumer and integration of disability services with mainstream services, where possible, or a community-based focus for specialist services where these were necessary.

Implementation Arrangements

The Act came into effect on 5 June 1987. Services previously funded by recurrent block grants through the HPAA were invited to sign new service contracts, progressively from that date. These contracts committed the organisations to the Principles and Objectives and to specified outcomes for their clients. Organisations were allowed until 30 June 1992 to meet the new, more stringent conditions. If they failed to do so they were to receive no funding beyond that date. Services ineligible under the DSA (for example because of their client group) and those unwilling to commit themselves to the new conditions were to be funded outside the Act for a limited period only. New services would be eligible for funding if they could meet the requirements and were willing to enter into contracts.

In its first year of operation, expenditure under the DSA was $140m (excluding expenditure on the CRS, which was $3.9m in the same period).

Impact of Disability Services Act on Commonwealth-State Responsibilities for Disability Services

The Act extended Commonwealth funding both to eligible organisations and to the States, for services to be provided by them under the new legislation. The inclusion of States was a new development in the Commonwealth funding of disability services. It was a recognition of the fact that most States were already involved, although to varying degrees, in the provision of the types of services encompassed by the Act. It also recognised the potential for greater Commonwealth-State cooperation in the provision of services and indeed allowed for joint funding of services. Funding under the Act was restricted to incorporated, non profit organisations.

The Disability Services Program, 1987

The Disability Services Program (DSP) was the name given to the range of services funded by the Commonwealth under the Disability Services Act (DSA).

Successes of the Disability Services Program

In its early years it enjoyed modest success in translating into practice the ideals espoused in the Disability Services Act. In the first two and a half years of its operation, for example, (from June 1987 to December 1989) it funded 164 new accommodation services and enabled 700 people to move from institutions to community-based housing.(27) In the same period it assisted 1100 workers into open employment and 320 into supported employment where, in most cases, they received award wages and conditions rather than the minimal payments previously paid them by sheltered workshops.

In the following years the number and range of services funded under the DSA, the number of people assisted and the extent of the Commonwealth funding contribution all showed a marked increase. By 1990-91 (the last financial year before Commonwealth-State responsibilities were realigned in the Commonwealth-State Disability Agreement-discussed later) Commonwealth expenditure on the Disability Services Program had reached $296m. (This figure did not include $72m for rehabilitation services and $34m for hearing services.) The Commonwealth assisted 70 000 people through 1861 services,(28) and funded a range of new projects designed to demonstrate innovative approaches to service delivery.

New initiatives funded during this period included:

  • respite care for rural and remote regions
  • the Attendant Care Scheme, designed to assist people with disabilities to move out of nursing homes and into the community by providing them with intensive levels of support
  • the Independent Living Housing Scheme, by which modified public housing provided by the State and Territory housing authorities was made available to clients of the DSP
  • regionalisation and relocation of CRS services, to increase their accessibility to people with disabilities
  • introduction of case management into the CRS, providing clients with a single point of contact
  • introduction of user rights policies.

Failures of the Disability Services Program

Despite some notable achievements, the Disability Services Program failed to realise many of the expectations of its strongest supporters. There were a number of reasons for this. Most significant was the opposition to implementation of the Disability Services Act waged by many service providers. They were fearful of losing control and financial resources and were threatened by the challenge to traditional service practices, professional judgements and attitudes to people with disabilities which, in their view, the DSA represented.

Many service provider organisations had received government subsidies over a very long period during which they had acquired substantial capital assets such as nursing homes, sheltered workshops and activity therapy centres. These were often constructed on crown land, making it difficult for organisations to sell them. The DSA aimed at progressively dismantling these large enterprises and substituting smaller services with more community focus.

Opposition to the Disability Services Act was led by the Australian Council for Rehabilitation of the Disabled (ACROD), which engaged in intensive political lobbying to prevent implementation of the DSA. It was successful in persuading many families of people with disabilities, and many politicians, that the changes advocated by the DSA were impractical, especially for people with severe or multiple disabilities. One indicator of the extent of opposition to the Disability Services Program was the fact that, four years after its introduction, only 4% of employment services had made the transition from sheltered employment and activity therapy centres to supported employment or competitive employment training and placement.(29) This was despite the additional, transitional funding offered by the Government and the establishment of a Technical Assistance Unit to provide independent, expert, technical advice to service providers in making the change.

The debate was acrimonious and divisive. A supporter of the Disability Services Act described the actions of its opponents as follows:

The opponents of the changes entailed in the DSA have sought to frustrate and disrupt the Act's implementation through a concerted national campaign of wilful misrepresentation of the Federal Government's intentions, designed to panic and alarm service users and their families.(30)

Supporters of the Disability Services Act pointed to the successful transition of a number of services and individuals from the institutional, segregated models of support which characterised disability services before 1987 to a more integrated, positive role for people with disabilities where their rights were recognised and respected and their views sought and acted upon. In an attempt to counteract ACROD's campaign the Government developed a marketing strategy designed to inform people with disabilities, their families and the wider community of the ways in which the DSA might assist people in the target group.

Those who opposed it argued that, while the objectives of the Disability Services Act were admirable, their implementation through the Disability Services Program was flawed. The DSP, it was argued, was attempting to integrate into community-based accommodation and into open and supported (as opposed to sheltered) employment, people with severe or multiple disabilities for whom these were not realistic or even preferred