| Letter of transmittal |
| Table of contents |
Index to printed version ( PDF (85 KB)) |
| Glossary |
| Contact officer |
| Internet home page address and internet address for report |
| Clerk’s review |
| Departmental overview |
| Overview description of department |
| Role and functions |
| Organisational structure |
| Outcome and output structure |
| Variation to outcome and output structure |
| Report on performance |
Outputs and contribution to outcome
Output Group 1.1 | Output Group 1.2 | Output Group 1.3 | Output Group 1.4 | Output Group 1.5 |
| Targets set out in PBS/PAES |
| Purchaser–provider arrangements |
Variations to performance targets
None to report |
Narrative discussion and analysis of performance
Output Group 1.1 | Output Group 1.2 | Output Group 1.3 | Output Group 1.4 | Output Group 1.5 |
Trend information
Output Group 1.1 | Output Group 1.2 | Output Group 1.3 | Output Group 1.4 | Output Group 1.5 |
Factors, events or trends influencing departmental performance
Output Group 1.1 | Output Group 1.2 | Output Group 1.3 | Output Group 1.4 | Output Group 1.5 |
Significant changes in nature of principal functions/services
None to report |
| Service charter customer service standards, complaints data, and the department’s response to complaints |
| Discussion and analysis of financial performance |
| Summary resource table by outcome |
| Management and accountability |
| Corporate governance |
| Main corporate governance practices |
| Senior executives and their responsibilities |
| Senior management committees and their roles |
| Corporate and operational planning |
| Identification and management of significant financial or operational risk |
| Certification of compliance with the Commonwealth Fraud Control Guidelines |
| Ethical standards |
Determination of remuneration for Senior Executive Service employees
Financial statements—Note 11: Senior Executive Remuneration |
| External scrutiny |
Significant developments in external scrutiny
None to report |
Judicial decisions and decisions of administrative tribunals
None to report |
| Reports by the Auditor-General, a parliamentary committee or the Commonwealth Ombudsman |
| Management of people |
| Assessment of human resources management |
| Workforce planning, staff turnover and retention |
| Training and development |
| Occupational health and safety |
| Productivity gains |
| Statistics on staffing |
| Certified agreement and AWAs |
| Performance pay |
| Assets management |
| Purchasing |
| Consultants and competitive tendering and contracting |
| Number of new consultancy services contracts let during the year and total expenditure on them |
| Number of ongoing consultancy contracts active in the reporting year and total actual expenditure on them |
Access by Auditor-General
None to report |
Contracts exempt from AusTender
None to report |
| Commonwealth Disability Strategy |
| Financial statements |
| Specific legislative reporting requirements |
| Advertising and market research |
| Freedom of information |
| Occupational health and safety |
| Other reporting requirements |
| Discretionary grants |
Correction of material errors in previous annual report
None to report |
Compliance Index
