Annual Report 2004–05
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report Clerk’s review
Letter of transmittal | Contents | Departmental
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Clerk’s review

Ian
Harris
Clerk of the House of Representatives.
The department exists to serve the national Parliament, principally by
supporting the work of the House of Representatives, the work of House
and joint committees, and members in the performance of their parliamentary
duties. The financial year saw the dissolution of the House, a general
election, the opening of a new parliament and the commencement of the
work of a new House and re-established committees. Those features of the
parliamentary cycle necessarily had a significant impact on our work.
More complete information is set out in the sections of this report that
detail the performance of the output groups, but it is appropriate that
I comment here on the department as a whole.
The most important and pleasing comment to make is that all areas of
the department responded well to the uncertainties and pressures associated
with the end of one parliament and the opening and establishment of the
next. I was glad to receive many positive comments from retiring and defeated
members of the Fortieth Parliament, and also to be told by new members
how helpful they found the assistance provided by the department. Such
observations were consistent with the result of the June 2005 members’
survey, which revealed that all members surveyed were satisfied with the
department’s support in helping them fulfil their parliamentary
duties. Overall, members reported a 98 per cent satisfaction rate (97
per cent in 2003–04).

Staffing and finances
As noted in the 2003–04 annual report, we always seek an appropriate
staffing balance. In 2004–05, while we engaged most employees on
an ongoing basis, we also employed some non-ongoing staff and engaged
others from a temporary employment register established in 2004. The advantages
of this approach have been evident: additional help was available to meet
short-term needs, and we achieved savings during the greater than usual
fluctuations in the annual workload associated with the dissolution and
the election period. The extent and ease of collaboration between work
areas were positive features of the year and undoubtedly also helped us
to manage workloads efficiently and economically. We undertook significant
recruitment activity later in the year to ensure that reasonable numbers
of staff were available, in particular to meet the needs of re-established
committees.
The department ended the year in a satisfactory financial position, recording
an operating surplus of $2.54 million. As expected, the dissolution, the
election break and the period before the resumption of usual levels of
committee and legislative activities reduced our expenditure on salaries,
printing, advertising of inquiries and travel. Expenditure on interparliamentary
relations was also down, with only 11 official incoming delegations being
received. Our ability to fund the department’s activities during
the years of higher expenditure in the parliamentary cycle depends in
part on reducing expenditure in election years, but we also need prudent
financial management to ensure that needs in the years of higher activity
can be met.
We took full advantage of the time between parliaments to provide intensive
staff training and development activities. We ran a series of in-house
sessions, supported staff attendance at external programs, and gave 13
employees the opportunity to undertake external placements. Formal and
informal feedback confirmed that our staff regard the department’s
training activities very highly. The training program continued in the
new parliament; departmental officers and other experts presented sessions
on subjects ranging from specialised procedural matters to wider workplace
issues. We were pleased to encourage attendance by staff of the other
parliamentary departments at appropriate sessions, and took pleasure in
welcoming colleagues from the Office of Parliamentary Counsel to a presentation
on 6 May by Emeritus Professor Geoff Lindell on the implications of section
109 of the Constitution.

Innovations and
developments
Two innovations by the department during the year are worthy of particular
note. Members, their staff, and other users now have an improved Events
in Progress captioning system. This service enables details of the issue
before the House or the Main Committee to be displayed on television monitors
in the building. Users appreciate the ease with which they can access
accurate information about proceedings at any time, and have commented
positively on the much improved service. We are also pleased that the
Department of the Senate and the Department of Parliamentary Services
joined in this system redevelopment, which was also applied to Senate
proceedings.
A second innovation was the development of the CommDocs system. This
is a service by which members will be given online access to papers relevant
to committees on which they serve. Approved staff will also be able to
use the system and will be able to access it from electorate offices or
other external locations. This innovation will allow easier, quicker and
better targeted access to papers. It may also offer savings in printing
and distribution costs, although the provision of a better service was
the focus for development of the system. We demonstrated the planned system
to chairs and deputy chairs of committees and to staff of the departments
of the Senate and Parliamentary Services. The system was also of interest
to Microsoft Australia. By 30 June, most of the first phase of development
of the system was effectively complete.
June 2005 saw the publication of the fifth edition of House of Representatives
Practice, the department’s key contribution to parliamentary scholarship.
While we had updated the text during 2003–04 to cover significant
new precedents and developments, the operation of redrafted and reorganised
standing orders from the opening of the Forty-first Parliament necessitated
further full revision of the text and much additional editing. We completed
these tasks in April 2005. Copies of the new edition became available
in June, and the full text was published on the Parliament’s website.
Robyn McClelland, Clerk Assistant (Table), completed work on a comprehensive
assessment of departmental printing services. She gathered extensive information
about expected requirements, developments and trends in printing and publishing,
and studied options for provision of the service. Departmental staff were
encouraged to contribute to the review and to decisions to be taken on
its report. The departments of the Senate and Parliamentary Services also
contributed information about their printing requirements. Agreed recommendations
centred on the maintenance of an in-house service, which would be required
to contain unit costs and encouraged to innovate in product delivery.

The
Official Secretary to the
Governor-General reads
the proclamation dissolving
the House of Representatives
and proroguing
the Parliament (31 August
2004).
Picture courtesy of AUSPIC

The
first day of the Forty-first
Parliament (16 November
2004).
Picture courtesy of AUSPIC

Outlook
We expect 2005–06, as a middle year in the parliamentary cycle,
to be a year of higher levels of activity. Legislative work, committee
activities and our work on interparliamentary relations are all expected
to increase from 2004–05 levels. The challenge for the department
will be to deploy our staff to ensure that the House, the Main Committee
and parliamentary committees have sufficient support, and that this support
is of a high standard.
I am again confident of success in 2005–06 because of the skills
and commitment of my departmental colleagues, the quality of leadership
and training across the department and the ability of staff to work creatively
and collaboratively.
With the departments of the Senate and Parliamentary Services, we will
undertake a scoping study and business analysis on redevelopment of the
Parliament’s bills systems, Bills in Progress and BillsNet. These
systems manage the text of all bills, amendments to bills and associated
material, thereby supporting the legislative function of the Parliament,
and make it easier to publish this material online.
We will take the CommDocs service to the trial stage with a small number
of committees in August, with the expectation that the facility will be
made available to all committee members during 2005–06.
Agreed recommendations of the review of our printing service will be
implemented. The service will acquire some new printing equipment, and
work to contain unit costs while still meeting user needs.
The department will address long-term knowledge management, particularly
through work on records management. The new file classification structure
to be implemented in 2005–06 will be immediately useful for hard-copy
records, and we will develop a better management approach for electronic
records with the assistance of an officer from the National Archives of
Australia.
One major management task will be a fifth round of agreement making,
the current certified agreement having a nominal expiry date of 31 December
2005. We completed preliminary work to 30 June on schedule, and are confident
that proposals will be available for staff to consider well before the
current agreement expires.
While much favourable comment has been made about the department’s
training and development program, for example in regular leadership surveys,
we will review our leadership development activities to assess their ongoing
suitability and potential for improvement, and devote some attention to
leadership development for staff below executive level.
The department will continue to use flexible and short-term staffing
arrangements to meet workload peaks, and support part-time and job-sharing
arrangements when they are suited to our needs.
Of course, we will continue to work collaboratively with the Department
of the Senate and the Department of Parliamentary Services to ensure that
we strike appropriate balances between desirable service levels and efficiency
in those matters where each department has a role.
During 2005–06, I will complete my term as President of the Association
of Secretaries General of Parliaments (ASGP). In this role, I have seen
at first hand the high level of interest in processes and models that
can be considered for use in those many countries where democratic government
can be strengthened. The Commonwealth Parliament, and our department,
will continue to be seen as having much to offer the wider parliamentary—or
potentially parliamentary—world. It has been a great pleasure to
participate personally, and to support the participation of colleagues,
in such work. Financial year 2005–06 will undoubtedly see good use
made of approaches and materials developed by the department in collaboration
with the ASGP and the Inter-Parliamentary Union. We will also maintain
our commitment to, and benefit from, participation in the activities of
the international Society of Clerks-at-the-Table and the Australia and
New Zealand Association of Clerks-at-the-Table (ANZACATT).
The wider interests of the department will be served within Australia
by the continuation of our lecture, seminar and publications programs,
by planned improvements in web accessibility and by developments in the
online publication of information about the House and its committees.
I am as optimistic about the value of the department’s interparliamentary
and outreach activities as I am about our traditional services. My optimism
is based on the same foundation: the professional knowledge possessed
by departmental colleagues; the leadership, support and training available;
and the widespread commitment to providing high-quality and useful services—services
that meet immediate needs but also serve important longer term responsibilities
to the parliamentary institution.
Ian Harris
Clerk of the House of Representatives
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