Annual Report 2002–03
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Requirement
Letter of transmittal
Table of contents
Index
Please refer to PDF files: Entire
report (2,410 KB) or References
(240 KB)
Glossary
Contact officer
Departmental overview
Overview description of department
Role and functions
Organisational structure
Outcome and output structure
Where outcome and output structures differ from PBS format, details of
variation and reasons for change Not applicable
Report on performance
Review of performance during the year in relation to outputs and contribution
to outcome
Output 1 | Output 2 | Output
3 | Summary table
Actual performance in relation to performance targets
set out in PBS/PAES
Performance of purchaser/provider arrangement
Where performance targets differ from the PBS/PAES, and details of both
former and new targets, and reasons for the change Not applicable
Narrative discussion and analysis of performance
Output 1 | Output 2 | Output
3
Trend information
Output 1 | Output 2 | Output
3
Significant changes in nature of principal functions/services
Clerk's Review | Management
Factors, events and trends influencing departmental
performance
Performance against service charter customer service
standards, complaints data, and the department's response to complaints
Social justice and equity impacts Not applicable
Discussion and analysis of the department's financial
performance
Summary resource table by outcome
Post-balance date events
Developments since the end of the financial year
that have affected or may significantly affect the department's operations
or financial results in future
Statements of the main corporate governance
practices in place
Names of the senior executive and their responsibilities
Senior management committees and their roles
Corporate and operational planning and associated
performance reporting and review
Approach adopted to identifying areas of significant
financial or operational risk and arrangements in place to manage risk
Certification of fraud measures in place
Policy and practices on the establishment
and maintenance of appropriate ethical standards
How nature and amount of remuneration for senior
executive service employees is determined
External scrutiny
Significant developments in external scrutiny
Judicial decisions and decisions of administrative
tribunals
Reports by the Auditor-General, a parliamentary
committee or the Commonwealth Ombudsman
Management of human resources
Assessment of effectiveness in managing
and developing human resources to achieve departmental objectives
Workforce planning, staff turnover and
retention
Impact and features of certified agreements
and AWAs
Training and development undertaken and
its impact
Occupational health and safety performance
Productivity gains
Please refer to the performance reports for Output
1, Output 2, and Output
3
Statistics on staffing
Certified agreements and AWAs
Performance pay
Purchasing
Assessment of purchasing against core policies
and principles
Assets management
Assessment of effectiveness of assets management
Consultants and competitive tendering and contracting
Number of consultancy services contracts
let and total expenditure on consultancy services
Competitive tendering and contracting contracts
let and outcomes, including any net savings
Absence of contractual provisions allowing access by the Auditor-General
No exemption
Contracts exempt from Purchasing and Disposal Gazette None to report
Providing access to people with disabilities
Report on performance in implementing the Commonwealth
Disability Strategy
Specific legislative reporting requirements
Advertising and market research
Ecologically sustainable development
and environmental performance
Freedom of information
Occupational health and safety
Other reporting requirements
Discretionary grants
Correction of material errors in previous annual report: None to report
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