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Annual Report 2003–04

Compliance index

Description

 

Letter of transmittal  
Table of contents  
Index  
Glossary  
Contact officer  
Internet home page address and internet address for report  
Review by Clerk of the Senate  
Departmental overview  
Overview description of department  
Role and functions  
Organisational structure  
Outcome and output structure  
Where outcome and output structures differ from PBS format, details of variation and reasons for change Not applicable
Portfolio structure Not applicable
Report on performance  

Review of performance during the year in relation to outputs and contribution to outcomes
Output Group 1 | 2 | 3 | 4 | 5

  
Actual performance in relation to performance targets set out in PBS  
Performance of purchaser–provider arrangements  
Where performance targets differ from the PBS, details of both former and new targets, and reasons for the change Not applicable

Narrative discussion and analysis of performance:
Output Group 1 | 2 | 3 | 4 | 5

  
Trend information:
Output Group 1 | 2 | 3 | 4 | 5		  

Factors, events or trends influencing departmental performance:
Clerk's Review
Output Group 1 | 2 | 3 | 4 | 5

  
Significant changes in nature of principal functions/services: Output Group 1 | 2 | 3 | 4 | 5  
Performance against service charter customer service standards, complaints data, and the department’s response to complaints Not applicable
Social justice and equity impacts  
Discussion and analysis of the department’s financial performance  
Discussion of any significant changes from the prior year or from budget Not applicable
Summary resource table, by outcome  
Developments since the end of the financial year that have affected or may significantly affect the department’s operations or financial results in future Not applicable
Management and accountability  

Corporate governance

  
Statement of the main corporate governance practices in place  
Names of the senior executives and their responsibilities  
Senior management committees and their roles  
Corporate and operational planning and associated performance reporting and review  
Approach adopted to identifying areas of significant financial or operational risk and arrangements in place to manage risks  
Certification of fraud measures in place  
Policy and practices on the establishment and maintenance of appropriate ethical standards  
How nature and amount of remuneration for Senior Executive Service employees is determined  

External scrutiny

  

Management of human resources

  
Assessment of effectiveness in managing and developing human resources:  
Workforce planning, staff turnover and retention  
Training and development  
Occupational health and safety performance  
Productivity gains  
Statistics on staffing  
Certified agreements and Australian Workplace Agreements  
Performance pay  

Purchasing

  
Assets management  
Consultants and competitive tendering and contracting  
Commonwealth Disability Strategy  
Financial statements  
Other information  
Occupational health and safety  
Freedom of information  
Advertising and market research  
Ecologically sustainable development and environmental performance  
Discretionary grants  
Correction of material errors in previous annual report Not applicable

 

 

 

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